10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,716 miles

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« Read the previous 20 complaints

problem #7

Jun 152013

Jetta 5-cyl

  • 50 miles
While I was driving, the car shut itself off. There were three separate incidents. The dealership kept the car for two weeks and re-programmed the computer after conferring with VW.

- Maryville, TN, USA

problem #6

Feb 012014

Jetta 4-cyl Diesel

  • 11,000 miles
I was driving as normal when the glow plug light began flashing, along with the check engine light and I lost all power.thankfully I was on a residential street, and was able to safely pull over and have the vehicle towed to the dealer. Diagnosis was complete fuel system failure caused by high pressure fuel pump destructing itself and sending metal shards into the system. Initially dealer suspected contaminated diesel. Upon analysis of fuel dealer confirmed that only diesel was present in the system and the damage was caused by a faulty high pressure fuel pump. As a result of this all fuel system parts are having to be replaced including injectors, hpfp, lift pump, fuel lines etc etc. VW is covering repairs under warranty as they should, but clearly the ongoing issue of hpfp failures in VW tdis has not yet been fully resolved.

- Silver Spring, MD, USA

problem #5

Dec 172013

Jetta 4-cyl Diesel

  • 19,000 miles
I was driving the car approximately 40 miles per hour on a straight road, when all of the sudden the engine lost power and I started coasting in the middle of traffic. I would press the gas and the engine would rev, but no power would be delivered. It was unlike anything I've experienced before with the car. It was like I was in a false neutral, the rpms would increase but the car would not accelerate when I was pressing the gas pedal. Since the car would not regain power, I was forced to coast to a halt in traffic. When I tried to remove my key to power down the car, it would not let me take the key out of the transmission. It was as if the car thought that the transmission was not yet in park even though it was. After a few seconds I was able to remove my key, when I turned the car back on, the problem seemed to go away.

- Fargo, ND, USA

problem #4

Aug 202013

Jetta 4-cyl

  • 3,000 miles
This past may, we bought a VW Jetta gli at jennings Volkswagen (glenview, il) for our sons last year of college. The car looked great and he loved it. At about 1000 miles, while he was driving with his friends, the car had a sudden loss of power and a sudden engine shutdown. Luckily, he was crossing a parking lot so he waited until it restarted. We made no big deal of it and took it to jennings where they did not find anything. Then, just last week, at 3000 miles, the same happened while he was driving with our daughter in the car on West lake avenue. This time, we were concerned, since this happened during rush hour in a congested street. We worried now, since this was the second time this had happened. Our son drives to the city on a daily basis to attend school and he takes the highway. What if that had happened on the highway and a truck had been behind him? it could have been disastrous. We did some research and found out that there has been a fatal accident in australia with another VW, with the same type of transmission, experiencing sudden engine shutdown on the highway. There has been a recall of certain of these cars in china, Japan, and australia for similar issues so we are really concerned. Our son took the car to jennings again, and was sent home with a rental car while they looked into the issue. They apparently did various driving and mechanical tests and could not reproduce the scenario, since apparently the cars computer had not registered any of the failures. The car dealership refused to buy back or replace the car.

- Glenview, IL, USA

problem #3

Jul 122013

Jetta 4-cyl Diesel

  • 11,000 miles
We were traveling in center lane on I-75 in fl doing 70 mph. Dash light indicator showed double circle error light. Engine quit and car lost all power. Coasted to breakdown lane.

- Fort Myers, FL, USA

problem #2

Apr 192013

Jetta 4-cyl

  • 1,700 miles
Jetta hybrid. Loss of traction while ascending steep driveway. Never happened before even with another hybrid.

- Lafayette, CA, USA

problem #1

Apr 092013

Jetta 4-cyl Diesel

  • 231 miles
Based upon my own personal experience and other owners comments found on the the web, there appears to be an issue with various exhaust leaks on late model Jetta tdi's which allows dangerous diesel sulfur fumes to enter the cabin.

- Oceanside, CA, USA