10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,179 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Volkswagen Jetta. After the vehicle was purchased, the contact took it to flow Volkswagen wilmington (5011 new centre dr, wilmington, nc 28403, 910-392-3889) where it was discovered that there was an oil leak. The contact associated the failure with NHTSA campaign number: 14V182000 (power train). The manufacturer was notified of the failure and stated that there was no recall on the vehicle. The contact was informed to call NHTSA for assistance. The vehicle had not been repaired. The failure mileage was 124,000.
- Advance, NC, USA
The contact owns a 2014 Volkswagen Jetta. When the accelerator pedal was applied, the vehicle hesitated and failed to move. In addition, the tire pressure warning indicator illuminated. The contact called royal oaks Chevrolet Cadillac (3417 Park Avenue, paducah, ky 42001, (270) 908-4810) and was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 47,000.
- Paducah, KY, USA
Automatic transmission valve body failure. At around 89,000 miles vehicle started clicking while shifting took to VW dealer told valve body is failing. Most noticeably acceleration from a stop it happens around second gear. When warmed up car does not shift correctly and jerks the car. Happens at all speeds, in town and highway.
- Fort Wayne, IN, USA
Was driving normally stop at the stop light and car rpms started to jump, as I started to drive again, the car stalled on the middle of the highway with cars behind me! engine light came on, took to VW dealership and they said that it jumped timing (timing chain) and now engine needs to replaced at around $4K.
- Chatham, VA, USA
My car has had many problems and has not been able to be fixed through the dealership. All problems occurred after 50,000 miles. The engine seems to run and start hard. The car would not accelerate when driving. It would rev up but no motion until something eventually switched into gear, while in motion on streets and highway. It will act like this for awhile without triggering a code. I would bring it to the dealership and would be told it was nothing. Eventually it will trigger the epc code, but the code will disappear the next time the car is turned on. About 4 days after that the engine light comes on. Volkswagen dealership has "fixed" this issue once before stating that it was a manufacture defect. They covered the cost, but since then it has happened again and they state that now I am responsible for covering the repair, when it wasn't fixed correctly or diagnosed correctly in the first place. I have missed numerous days of work, and have been without a car do to diagnosis/ repairs for over 2 months in this past year. This should not happen with only 56,000 miles on a car.
- Buffalo, NY, USA
My vehicle started flashing the engine light. Then its started stalling. I turned it off, waited a couple minutes and it was fine to drive but still had the engine light on. Nothing happened until the next day, the engine light wasnt on anymore. As I was driving at 70 mph it started stalling again. Took it to a shop and they told me I had a couple of codes on. It was cleared just to make sure it wasnt something else. After about 100 miles of driving the engine light turned on again and the car started stalling again at around 65mph. I changed the spark plugs and the spark plug wires. Runs great until another 100miles of driving, it started stalling at around 75mph. Everytime the light comes on, I turn the car off wait a couple minutes and turn it back on with out any signs of misfiring.
- Los Angeles, CA, USA
Volkswagen 38B9/9V recall my Volkswagen Jetta has been diagnosed with the same isssue that the car has been recalled for. I've taken it to VW dealership but they said my car does not qualify for the recall. After researching I've found that the recall affects 2014 Jettas with a 1.8T engine, with the qualifying month and year of manufacture date (April, 2014). My car has a manufacture date of April 2014, although my specific VIN number was not included in the recall. I am wondering why it wasn't listed, as the dates match up and the issue is exactly the same. This is causing a major issue in my car and is causing a leak that can result in an engine fire, which is an obvious safety issue. My car is having severe transmission problems now and has completely stopped numerous times at red lights, without allowing me to even put it in park, which has almost caused me to be in a few accidents. The rpms are going crazy, I am experiencing rough idling, trouble in shifting gears, and the transmission has been leaking and overheating. It also has trouble sometimes accelerating on the highway or on city streets.
- Sanford, FL, USA
Leaking transmission fluid and running rough
- Glen Rose, TX, USA
Transmission problems? once my car got up to 80,000 miles when in traffic I take my foot off the accelerator while in drive and then accelerate sometimes there's a jerking as if the car doesn't know what gear to be in. Normally happens at any speed typically while driving slowing down and accelerating. Date when it started I really started noticing it in January 2019. I also noticed excessive oil consumption and when oil gets low on dipstick no low oil light on dash. Oil gets lower than dipstick. Dipstick becomes dry but no sound difference in engine and still runs normally.
- Fort Wayne, IN, USA
I have a fuel leak from injector seal which is causing it to smell like strong gas in my car every time I use my heat.
- Fort Mill, NC, USA
The contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle leaked transmission fluid. The vehicle was taken to ken garff Volkswagen (115 E university pkwy, orem, ut 84058, 801-714-2300) where it was diagnosed that the O ring fractured. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 60,100.
- Orem, UT, USA
The contact owns a 2014 Volkswagen Jetta. The contact noticed an oil stain on the floor of the driveway. The vehicle was taken to flow Volkswagen in greensboro, North Carolina where it was diagnosed that there was an oil leak in the transmission oil cooler. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 14V182000 (power train). The approximate failure mileage was 84,000.
- Greensboro, NC, USA
The contact owns a 2014 Volkswagen Jetta. While driving various speeds, the vehicle jerked and hesitated. The vehicle was taken to alexandria Volkswagen (107 West glebe rd, alexandria, va) where it was diagnosed that transmission fluid leaked from the vehicle and the gasket and oil pan needed to be replaced. The vehicle was not repaired. In addition, the key became stuck and fractured inside the ignition switch. The failure was repaired. The manufacturer was notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 14V182000 (power train). The failure mileage was 60,000.
- Suitland, MD, USA
Dealership has had my car for 100 days and still not fixed. 2014 - 2 clutches and a rebuilt transmission later. Car was returned, same day 5th gear went out again on interstate 95 almost killed my son.
- Baltimore, MD, USA
The contact owns a 2014 Volkswagen Jetta. The contact noticed that fuel leaked onto the ground. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission oil cooler seal needed to be replaced. The vehicle was repaired. The dealer (norm reeves Volkswagen superstore irvin, 20 auto center dr, irvine, ca 92618, (866) 938-3392) confirmed that there was no recall. The manufacturer was notified of the failure and advised the contact to call NHTSA. The contact referenced NHTSA campaign number: 14V182000 (power train). The approximate failure mileage was 70,000.
- Corona Del Mar, CA, USA
The contact owns a 2014 Volkswagen Jetta. While driving 35 mph, the transmission failed and the vehicle stalled. There were no warning indicators illuminated. When the vehicle was turned off and restarted, it operated normally. The vehicle was taken to a dealer (boucher Volkswagen of franklin, 6420 S 108th St, franklin, wi 53132), but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
- Racine, WI, USA
I was driving on the freeway on my way to work on 4/14/17 at 6:15am the check engine light came when I was driving 60mph. The vehicle lost power and I was not able to drive no more than 40mph. I was traveling in the fast lane and had to pull to the right shoulder as other cars traveled at high speeds. I managed to drive to the shoulder. I attempted to proceed and drive but my vehicle did not advance. I took my vehicle to the VW dealership in san bernardino, ca. I was forced to pay $135 for a diagnostic. I was told that the reason my car did not work was because my transmission had leaked all the oil. I was also told that the cooling unit for the transmission and lines had to be replaced. I did not have any other alternative but to pay $1086 to repair my vehicle. The service advisor said my vehicle was out of warranty and I have to pay out of pocket. After reviewing the NHTSA website I came across NHTSA campaign 14V182000. I informed the service advisor of the campaigned and she said my vehicle was not part of the recall. All the components mentioned in such recall were the ones that applied to my vehicle. The description of the recall vehicles also matched my vehicle. I was told my vehicle did not have any recall and I had no option but to pay out of pocket. I was also told that I needed a new transmission which cost $5703. My vehicle had 99107 miles when it went in for repairs. The service advisor said that my vehicle had been repaired and test droved by the senior shop foreman and it had gone through a rigorous drive test to ensure my vehicle was back to normal. As I left the dealership my car had 99108 miles. How can the shop foreman test drive my vehicle rigorously for 1 mile? the service advisor said my car was like new again as I drove away the check engine came on and was told that I need to pay $135 for a diagnostic again. Codep0741is still displaying
- San Bernardino, CA, USA
The contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle was driving sluggish and was slow to accelerate in any gear. In addition, various warning indicators illuminated. The contact was not able to drive over a certain rate of speed. The vehicle drastically drove slowly and then raced into third gear. The dealer diagnosed that the fuel injection may be at fault, but provided no specific diagnosis. The failure continued. The dealer stated that the O-ring needed to be replaced. If that did not provide a solution, the transmission may need to be replaced. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was not available.
- Riverdale, GA, USA
The contact owns a 2014 Volkswagen Jetta. While the vehicle was undergoing maintenance, the technician diagnosed that the bolt that connected to the transmission was leaking fluid. The transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 81,600.
- Allentown, NJ, USA
- North Wildwood, NJ, USA