I started the car with the key fob from the dealership and upon returning home found that the key would no longer turn back/disengage/come out of the ignition (key hole on the steering column). The car now runs non-stop until the fuel is gone. There are no other items/keys attached to the key fob to give any kind of added weight or bend to the key fob. Upon looking online, I've realized this to be a common problem within the community of Jetta owners and now know the the issue is covered under an extended warranty for model years 2012-2013 which really makes me wonder if VW knew about the problem and just didn't care since the issue still occurs in newer models. I think this should be covered under another extended warranty from Volkswagen, or added to the existing extended warranty of the 2012-2013 model Jettas.

- Arlington, TX, USA

Key gets stuck in ignition and I cannot turn off the engine."

- Hazelwood, MO, USA

I cannot remove the key from the ignition to shut off the engine. The car is parked in my drive way.

- Columbus, OH, USA

The key was stuck in the ignition making it impossible to turn off the car. The only way to turn off the car was to pull a fuse and disconnect the battery, a tedious process for starting and stopping the vehicle. Also, when I turned off the car manually I was unable to lock the car which is unsafe.

- Wexford, PA, USA

The door locks wont work, keeps just clicking, this is a safety feature when driving alone or stopping at red lights, anyone can enter your vehicle at anytime.the key gets stuck in ignition wont turn. Headlights keep blowing

- Gray, GA, USA

Low beam issue, I have had to replace my headlight numerous times and they keep going out without the bulb being bad

- Maplewood, MN, USA

Car running and stopped, ignition key is stuck and will not turn car off or release.

- Littleton, CO, USA

Ignition key gets stuck, unable to turn the car on. The car will not switch over. All lights and accessories work but the car will not turn on. The ignition key requires significant movement to get loose.

- Virginia Beach, VA, USA

I have 2014 VW Jetta the car has horn problem and also some electrical problem. Horn sometimes working sometimes not. This is serious safety problem should be fixed. Dealer try to charge me the diagnostic fee and also repair cost.

- Queens, NY, USA

Ignition was stuck on with the engine running I could not get the car to shut off told by the dealer to let it run out of gas. Looked online numerous complaints about the ignition switch unable to be shut off car is only 3 years old

- Millsboro, DE, USA

Key gets stuck in ignition when turning off the engine!

- Sparta, TN, USA

The contact owns a 2014 Volkswagen Jetta. The contact stated that the key was unable to be removed from the ignition. As a result, the contact was unable to turn off the vehicle. The vehicle was taken to jim ellis Volkswagen atlanta (5901 peachtree blvd, atlanta, ga 30341, (888) 848-3509) to be diagnosed. The contact had not been given the diagnosis results for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.

- Atlanta, GA, USA

The ignition switch locks, cannot turn off vehicle. This happens with either of the two ignition keys supplied by dealer.

- Akron, PA, USA

After replacing three right side headlight bulbs in my 20K miles of ownership, last week both headlights went out at the same time while driving down the highway. I heard a strange noise as if a relay was continuously being triggered. I have heard lots of strange relay sounds(chatter) from beneath the dash of this vehicle. I checked fuses; though Volkswagen does not provide or publicly publish fuse box diagrams, I was able to confirm continuity on each fuse. My next step was to change the headlight bulbs so as usual I bout the top of the line bulb for the car, this didn't change a thing. I brought the car into a Volkswagen dealer who claims the bulbs just burnt out at the same time because I was using "aftermarket bulbs". in other words, I would have to bring my car into the dealer to replace simple electrical components such as bulbs and fuses. As an electronics specialist working in research and design I find the rate at which the bulbs are failing to be both alarming and indicative of a problem some where else in light power circuit (relays, shorts, tolerances). It seems like many other VW Jetta owners for 2011-2014 are having this issue. I am very unhappy with the fact that I have to bring my car in to a shop to have headlights replaced. While at the same time VW publishes no information for the vehicle owner to troubleshoot these issues on their own. Kinda seems wrong, maybe illegal.

- White River Junction, VT, USA

The contact owns a 2014 Volkswagen Jetta. While driving various speeds, the vehicle jerked and hesitated. The vehicle was taken to alexandria Volkswagen (107 West glebe rd, alexandria, va) where it was diagnosed that transmission fluid leaked from the vehicle and the gasket and oil pan needed to be replaced. The vehicle was not repaired. In addition, the key became stuck and fractured inside the ignition switch. The failure was repaired. The manufacturer was notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 14V182000 (power train). The failure mileage was 60,000.

- Suitland, MD, USA

The horn does not work, engine light stays on while driving or in park, when you put gas in the vehicle you have to press the accelerator for it to start otherwise it will cut off, heater blows a little on 2 other than that blows out cool air

- Hutto, TX, USA

Chronic issue with key either not turning to start ignition or failing to turn to shut the vehicle off while in park. Sales person suggested, "just turn the wheel back and forth a lot until it works. It's a safety feature." After numerous incidences vehicle was taken to the dealership where they attempted to have me pay for the failure of their product. Under extended warranty the housing for the defective part is covered, but not the part itself. Defect in the part is a known problem. This is the second major issue I have had with this vehicle in less than 3 years.

- San Antonio, TX, USA

The contact owns a 2014 Volkswagen Jetta. While driving approximately 40 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was towed to South bay Volkswagen (3131 national city blvd, national city, ca 91950) where it was diagnosed that the ignition coil and steering lock needed to be replaced. The failure recurred twice. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,879.

- San Diego, CA, USA

Ignition key would not turn at all, could not start car or engine. Tried turning wheel, brake, emergency brake, gearshift, still could not turn key. Internet search found numerous problems with VW Jetta ignition key problems. This ignition should be recalled due to safety concerns.

- Natalia, TX, USA

Horn and car alarm stop working since 09/03/2017. I was driving on a highway when my horn stop working, as soon as I got a chace to pulled over, that's when I noticed that my car alarm stopped working too, I called the dealer to make an appointment to fixe it the issue that it seems it a manufacturer recall but I'm getting chare for it.

- Santa Clara, CA, USA