10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 46,902 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The key constantly gets stuck in the on position and I cannot turn off the vehicle.
- Carrboro, NC, USA
The horn stopped working from one day to the next day. We were driving on Friday and used the horn on the road and Saturday in the driveway I honked the horn at my wife and it did not work. I also noticed that when we set the car alarm on Saturday the horn would not work.
- San Antonio, TX, USA
Moon roof front panel is shattered it was in the garage overnight and I looked up when pulling out and thought oh there is front on it so I touched it. It felt like paper I got out of the car and it's all crushed.
- Charlestown, RI, USA
This vehicle has chrome trim on dashboard air conditioning vents next to driver's and front seat passenger's doors, and that chrome trim puts circular reflections (ovals or ring images) in the exterior rear view mirrors, both sides. When driver glances at these rear view mirrors there are distracting images that initially must be consciously considered to ignore as "false" that another vehicle, or something, is behind the car. Over time this "programs" the driver's brain to disregard images in the mirrors. I believe this is a safety issue because it likely increases chance that driver will ignore potentially dangerous tailgaters and the like. The fix would be for VW to remove and replace this plastic chrome trim, using something like with non-glare black plastic.
- Wpafb, OH, USA
*white powder/mold on the window trims. All four windows. All over the seat and vehicle when A/C was on. I was exposed to this unknown substance for nearly 3 months. I asked VW to conduct an investigation to find out what was that chemical or substance, sadly they neglect my request. From what I found out, some VW vehicles have this problem, yet none has taken a single step to investigate this matter. I would at least like to know what kind of impact his could have on me and the people (kids who were riding with me) car. Updated 11/07/2017
- Northridge, CA, USA
Parking the car in parking space. Car made extremely loud noise (like a backfire) and then auto accelerated. Tried hitting the brake but brake did not decompress. Hit a parked car in front of me.
- Columbus, OH, USA
This vehicle was rented from enterprise on 3/26, but driven <30 min that evening. On 3/27, it was driven a great deal (2-9pm). In the P.M.. I sat in the vehicle, windows up, heat on, awaiting someone's arrival for approx. 20 min., I began to feel weird bodywise & exiting the vehicle, noticed how sluggish I was. I arrived home at 9pm & walking in, I felt fatigue & noticed that my body was becoming sore. By the next hour, I'd become extremely fatigued & decided to bathe & call it a night. I shared my concerns with my daughter noted my symptoms & went to sleep. By morning, I woke up feeling even more sore, plus had a fever. Unable to function, I called my family & dr. & was advised to visit the er. I was told I had the flu, but I denied the diagnosis & a swab came back negative. They said my wbc was up wi/ no explanation from the cultures. They couldn't put a finger on it & they decided to keep me overnight. By the a.M., my wbc had increased & more tests were ran. They said it was possibly viral but later said they didn't have much to tell me. They put me on two antibiotics & my hospital stay lasted until 3/31. Initially, the car was not suspected suspected the car, until 3/28 when my dad called the hospital & mentioned how he felt when in it..he said something is with this car & he felt his eyes rolling in the back of his head. He said he couldn't be driving it as it was. His symptoms led him to do the internet & he came across numerous reports about vws' smell & it sickening people. He directed me to the same info & told me to tell the doctors about the car and his findings. I did so, but to no avail. Having seen that there has been no developments, recalls, associated with this known issue, I am also submitting this complaint. The commonality between my symptoms and others' leads me to believe that there should be further investigation into this to prevent sickness.
- Kansas City, KS, USA
- Dexter, NY, USA