3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,345 miles

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« Read the previous 20 complaints

problem #9

Jun 242002

Passat

  • miles
Upper and lower control arm failure. Noises, creaking. Could lead to accident if not repaired immediately. This is a known problem on my year and make vehicle but the manufacturer refuses to recall the parts involved.

- Milwaukee, WI, USA

problem #8

Jun 212002

(reported on)

Passat

  • miles
Control arms need to be recalled by mfg. For free replacement - safety issue.

- Tampa, FL, USA

problem #7

May 012002

Passat

  • miles
Both front ball joint/lower control arm assemblies had to be replaced at 33000 miles, which is far earlier than it should be. It's also an extremely common problem with 1998 Passats. Aside from the $900 cost to replace these components, the complete failure of the assembly would be a serious safety hazard if the car were in motion. Although VW has redesigned these components for later model year Passats, they've done nothing to address the problem with 1998 models. A safety recall should be issued on these components so nobody dies due to their faulty design.

- Rochester, NY, USA

problem #6

Nov 252001

Passat

  • miles
Lower and upper control arms failed after 3 years of ownership. VW has a technical service bulletin for the lower control arms that covers the payment if under warranty, otherwise VW would pay 50% of the job. However the upper control arm is not covered in the tsb. I feel that this is a critical safety issue if both control arms failed while I was driving. There should be a safety recall.

- Fresh Meadows, NY, USA

problem #5

Jan 102000

Passat

  • miles
Loose steering there is noise everytime I hit the brakes and accelerate also when I go over bumps.the bushing of the all the control arms are gone.

- Cayey, PR, USA

problem #4

May 012001

Passat

  • Manual transmission
  • miles
Vehicle was making a metal-to-metal squeaking noise. Consumer took vehicle to the dealership for examination. Dealership informed consumer that both upper and lower control arms needed to be replaced with only 53,000 miles on vehicle.

- Burmingham, MI, USA

problem #3

May 012001

Passat

  • miles
Consumer took vehicle to dealer because steering column was making some noise. Dealer said control arms and tie rod end needed to be replaced, and wheels needed to be aligned.

- Chicago, IL, USA

problem #2

Mar 302000

Passat

  • miles
Control arm ball joints and tie rods faulty causing noise in the front end of the vehicle. Nlm

- Buffalo, NY, USA

problem #1

May 152000

(reported on)

Passat

  • miles
While driving consumer heard a noise coming from the front end. Also, poor steering control. Consumer contacted VW, dealer noted that tie rod end and control arm needed replacing. In addition, recall 99V248000/ tie rods dealt with the same problem. But, this vehicle was not included due to VIN.

- Milford, CT, USA