10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 54,744 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Recall letter for replacement of tie rods on 1999 Volkswagen Passat. The front end of the vehicle squeaked. The technician found lower and upper control arm damage, the control arm boots were torn open with no lubrication which caused the squeak noise. There was also a cam shaft tensioner gasket leak which was removed and replaced.. the consumer took the vehicle to have the rods replaced after receiving the recall, however, the dealer called the consumer back and informed him, the vehicle had been inspected and it was not necessary for the work to be done, even though the recall letter stated it they would be replaced to prevent future problems.
- Lawrenceville, NJ, USA
Engine experienced sudden breakdown. Dealer said that sludge buildup (due to suspected but not verified poor maintenance) was cause. Independent mechanics verify that there was no sludge buildup, but lack of oil, probably from failed oil pump. Owners can confirm maintenance exceeding recommended standarads for the 18 months/30K miles prior to engine breakdown. Vwoa refuses to take responsibility and alleges that engine problems could have started prior to the above-mentioned maintenance period.
- Great Falls, VA, USA
While driving the head gasket blew and caused oil to leak.
- Albany, NY, USA
A plastic shield which was mounted under the engine became partially loose while accelerating.
- Rochester, NY, USA
There was a loud noise coming from the engine.
- Midlothian, VA, USA
The vehicle stalled on several occasions.
- Fall River, MA, USA
Oil line broke while driving. Also, ABS/master cylinder malfunctioned, causing the entire ABS system to be replaced.vehicle was not braking properly when brakes were applied. In addition, had pads replaced twice/needed a new booster installed, and sun roof was replaced because it leaked and made a squealing noise.
- Tigard, OR, USA
Oil filter line was routed too close around catalytic convertor. This caused it to overheat the metal oil line. Flow of oil to the turbo-charger would be stopped. Also, engine bearings burned up & turbo-charger destroyed. Took vehicle to dealership to check.
- Newark, CA, USA
- Sewickley, PA, USA