10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,958 miles

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« Read the previous 20 complaints

problem #17

Jul 301999

Passat 4-cyl

  • Manual transmission
  • 40,000 miles
Control arm's of '1998-'2000 Passats are failure prone much earlier then the norm for passaneger automobiles. (a fact they recognized by a redesign of the control arms on '2001 and up Passat's. I purchased my car in 7/99. I drive 70 miles a day, mostly freeway, which as all know is actually very easy on an automobile. Yet with-in 2 years (40K) my front suspension was showing signs of premature wear. I get many "creaks" and "clunks" that are easy to hear at low speeds. After researching in popular internet forums for the car, (www.clubb5.com, www.vwvortex.com) I found out this failure is very common for this automobile. Vmoa (Volkswagen of America) has not issued a recall yet (even though they have received thousands of complaints) as of this late date. (6/04) the response from vwoa and your dealer network has been inconsistent, to say the least. Some dealers will not even look at the car, some will look at it and say nothing is wrong, and some will say that it is the control arms, but will not help out the owner when the time comes to contact the customer care center at vwoa. Vwoa is not much more help, promising to get on the problem and telling you they will callback, only they donT. or if they do, it is, sorry we cannot help you.. so what happens is that many of the owners that are out of warranty, must pay for a costly repair out of pocket. A repair that should have never happened. (I have never had control arm bushing failure in my previous 13 automobiles!) repair costs run over $700 for parts, and the same amount in labor. I am purchasing my car from the bank soon. Overall it is a great car. I must replace the control arms very soon. I dont look forward to that and the high cost it will run me. I wish for vmoa to treat its customers like a modern customer focused company. Bad designs happen. They owe it to their customers to make it right. Thank you. John E. tami.

- Mission Viejo, CA, USA

problem #16

May 012004

Passat

  • 39,998 miles
My car began to shake and the check engine light started flashing. I drove directly to the VW dealer service dept. I found that my power output stage has failed and tie rod ends are blown out on 1999 VW Passat at 39,990 miles. Not to mention that my pollen filter housing is leaking.

- Raleigh, NC, USA

problem #15

Jul 012004

Passat 4-cyl

  • 55,000 miles
Vehicle has same problem with the tie rod as those included in the recall, however, the consumer's vehicle identification number was not included in the recall.

- Highlands Ranch, CO, USA

problem #14

Apr 042004

Passat 4-cyl

  • miles
While driving at any speed the vehicle vibrated. The vehicle was taken to the dealer for inspection. The mechanic informed the driver that the tie rods needed to be replaced. The consumer wants the dealer to fix the problems with the vehicle

- Silver Spring, MD, USA

problem #13

Apr 142004

Passat

  • 95,000 miles
This vehicle experienced the same failure as described in tie rod recall 00V414000. However, this vehicle was not included in the recall due to VIN.

- Davenport, CA, USA

problem #12

Jan 012004

Passat 4-cyl

  • Automatic transmission
  • 90,000 miles
Tie rod ends wore out prematurely due to faulty lubricant boots resulting in erratic control of the vehicle. Models similar to mine were recalled by VW, but not mine. My mechanic says the parts are identical.

- Flintstone, GA, USA

problem #11

Dec 012003

Passat 4-cyl

  • Manual transmission
  • 45,000 miles
During a scheduled maintenance check, an independent mechanic determined that the tie rods were loose and must be replaced. A recall was issued for some 1999 and 2000 models, however the consumer was informed that his vehicle was not included.

- Naperville, IL, USA

problem #10

Nov 202003

Passat 4-cyl

  • Manual transmission
  • 40,000 miles
Vehicle inspection by independent mechanic indicated that both front tie rods need to be replaced. There is a recall campagin but VW dealership indicated that my vehicle was not covered under

- Naperville, IL, USA

problem #9

Jul 062003

Passat 6-cyl

  • Automatic transmission
  • 74,500 miles
Outer and inner tie rod failure (left and right).

- Holmdel, NJ, USA

problem #8

Jul 292003

Passat

  • 35,000 miles
Consumer had the same problem as described in the recall below, however this vehicle was not recalled due to the VIN. NHTSA: Recall 00-V-414-000: Vehicle description: Passenger vehicles. The tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. It is possible that some tie rod seals may not seal properly.

- Cambridge, MA, USA

problem #7

Apr 252003

Passat 4-cyl

  • Automatic transmission
  • 65,208 miles
The consumer received a recall notice (recall # 00V-414000) which advised him to seek repair for a faulty tie rod seals. The vehicle was dropped off at the dealer and they called the consumer when the repairs were complete. When the consumer returned to the dealer he was notified that his vehicle did not require the specific recall repair. About a year later the vehicle began experiencing front end problems. The consumer believed these problem were related tot he recall issued the previous year.

- Lawrenceville, NJ, USA

problem #6

Mar 122001

Passat

  • Automatic transmission
  • miles
Consumer has multiple problems with vehicle. Received recall 00V414000 for tie rods. Vehicle would shake and make noises at times. Also, supension was squeaking enough to take vehicle to dealer. Lower and upper control arms and tie rods had to be replaced. Consumer had a foreign automobile shop to verify problem. It was unbelievable that a 2 year old vehicle would have this problem. Consumer was responsible for $1400 to repair it. Dealer has no explanation why it was like this.

- East Amherst, NY, USA

problem #5

Jan 312001

(reported on)

Passat

  • Automatic transmission
  • miles
Premature wear of tie rod: Inner. A recall has been issued on vehicle's make and model; however, this vehicle was not included due to VIN. Dealer will repair vehicle at owner's expense. Manufacturer has been notified. Manufacturer agreed to pay for repairs, also the recall has been updated and has now included consumer's vehicle VIN number.

- Longbeach, NY, USA

problem #4

Nov 082000

Passat

  • miles
Recall 99V248000/tie rods: Vehicle experiencing a torn seal on right tie rod due to defective parts. Dealer notified, and informed consumer that vehicle was not covered under recall. Please feel free to provide any further details on this matter.

- Longmont, CO, USA

problem #3

Mar 072000

Passat

  • miles
Seals in front tie rod ends are broken on both sides. Dust can get in and affect steering of vehicle.this is the same problem as recall # 99V248000 for tie rods.

- Chula Vista, CA, USA

problem #2

Mar 132000

(reported on)

Passat

  • miles
Consumer received recall 99V2480000 concerning inner tie rod. Contacted the dealer no parts available to correct the problem.

- Riverdale, NY, USA

problem #1

Dec 161999

(reported on)

Passat

  • miles
Consumer received recall letter 98V248000. Contacted the dealer, no parts wereavailable to correct recall problem.

- Bartlett, IL, USA