10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
39,615 miles

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« Read the previous 20 complaints

problem #5

Oct 192002

Passat

  • miles
The belly pan became dislodged from the front undercarriage as I accelerated onto a major highway. When I stopped for assistance at the nearest gas station. The two mechanics on duty told me that they had seen eight similar instances that week, all involving Volkswagen. To my knowledge, I hadn't ran into any curbs or belgian blocks with the front of my car recently. I believe that all the screws/bolts that had held up the pan had falllen out over time. Three days later, I took the car to a VW dealer, because only a dealer had the right fasteners to secure the pan. They told me that the pan was scraped in the front, that I must have hit something for the pan to fall off. I disagree I think the screws fell out over time. The mechanics had the opinion that the design of the screws/bolts is flawed, since they had seen this situation happen on so many recent model vws. I'd like to know if there is a trend of VW belly pans coming loose over time. I was told that the belly pan serves to deaden road noise. Isn't it purpose also to protect the uindercarriage? if so, it should be able to withstand scraping up against curbs or survivng assault from other regular road debris. The fact that the belly pan may fall off without warning at any time is a dangerous situation.

- Somerset, NJ, USA

problem #4

Jan 202002

Passat

  • miles
Car wouldn't start, towed to dealer, was told it was a carbon buildup on the valves. Solution oil change, tune up, change thermostat, fuel cleaner. Cost $946 not covered under waranty.

- Staten Island, NY, USA

problem #3

Mar 162001

Passat 4WD

  • Manual transmission
  • miles
Oil pan was designed without a protective cover, and has on two occasions became punctured, causing a major oil leak.

- Poughkpsie, NY, USA

problem #2

Mar 072001

Passat

  • miles
Would be pulling out of parking lot or driveway when vehicle would stall out. This problem has happened at least 4 other times. Contacted dealer and informed use different fuel which did not work.

- Wixom, MI, USA

problem #1

Nov 242000

Passat 4WD

  • miles
I had to replace 2 oil pans within a week apart due to small hole in pan. They told me it was from driver error but I know I did not go over anything to make hole. I was willing to concede first time as I could not remember if I had indeed maybe hit something but a week later it happened again and I had been extremely careful. The hole happened to be in the exact same spot as before. They gave me very hard time and would not allow me to take both oil pans with me so I could investigate. I bought car from checkered flag in Virginia beach but live in Texas and these events occurred here in tx. I went to autobahn VW in fort worth, tx for repairs. Please help.

- Fort Worth, TX, USA