10.0
really awful- Crashes / Fires:
- 0 / 9
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 55,350 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Our car has been into the dealer 6 times in nine months. 5 times for the same, serious problem. The car stalls with no warning and for apparently no reason. The dealer was able to duplicate the problem once, but unable to fix it and unable to duplicate the problem the next 4 times. I don't know what causes the car to stall other than it seems to happen on hot days when the air condition is on and often in traffic. When the car stalls neither the brakes nor the steering will work until it can be restarted. VW cannot fix the car and will not replace it or refund my money. Their response, "sue us."
- Castle Rock, CO, USA
- St. Louis, MO, USA