10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
36,601 miles

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« Read the previous 20 complaints

problem #7

Apr 012006

Passat

  • miles
My vehicle went into the shop (star motor) April 1, 2008 for an engine light indicator. I was told the fuel pump and cam shaft were bad. They were replaced and I got my car back on April 16, 2008. On May 17, the light came back on and I had to take it back to the shop. They replaced the coils (not sure what these are). On May 18, 2008, the engine light came back on and I had to take it back to the shop. They informed me that the cylinder head needed to be replaced because the compression was not good in cylinder #'s 1 and 3. they decided to flush the turbo/injector system and time the vehicle. I got the car back (not sure of the date). On May 5, 2008, the engine light came back on and I had to take it back in. When put on the computer, I was told that the light indicated and read a cam shaft/misfire 3. months earlier, when the engine light first came on, we called in to star motor and my husband was told that "as long as the light wasn't flashing, it was okay." I told this to star motor on May 18, 2008, and gail told me that is correct. That is what they have been told at the home office. Obviously, that is not the case. As soon as the engine light started flashing, we called and set up an appointment within 3 weeks. The flashing was very intermittent (flashed maybe once or twice a day). My car is still not fixed and star motor does not appear to know what the true problem is. I was told that the Volkswagen home office discussed my car in a classroom setting and they are merely able to guess what the problem is. This is a high end car; 2006 Volkswagen Passat, and these types of problems should not be occurring; fuel pump, cam shaft (twice), etc. Star is trying to work with us. They have even given us loaners to drive, but Volkswagen is not willing to help at all. I have been doing research online and have found that these types of problems are far reaching and not simply ours.

- Mount Clare, WV, USA

problem #6

Aug 222007

Passat 6-cyl

  • Automatic transmission
  • 6,800 miles
My 2006 Passat 3.6 has problems when pressing gas pedal.. vehicle seems to have a delay when pushing peddle.. you can push pedal down 1/4 way before vehicle even jumps RPM's.. vehicle will then just jump forward.. this has caused me to almost get into 3 or 4 accidents because I have pulled out and car just sits there then will just take off.. vehicle was at dealership and had update done but this didn't help my problem.. update caused me to now have same problem but also have shifting problem..

- Akron, OH, USA

problem #5

Aug 022007

Passat 6-cyl

  • Automatic transmission
  • 20,000 miles
Engine idle speed increases to 900-1000 RPM at stops in warm/hot weather. This causes driver to increase pressure on brake to stop car safely. This idle speed may hold for several stops before returning to normal 650-700 RPM. If in stop and go traffic, the high idle will hold longer. It has been suggested that the high idle is in response to the warm weather causing increased resistance in the battery cable from the battery in the trunk of the car (2006 VW Passat V6 only) causing a drop in voltage received. The ECM increases engine idle speed to compensate.

- Los Angeles, CA, USA

problem #4

Nov 062006

Passat 4-cyl

  • Automatic transmission
  • 14,811 miles
I have had recurrent issues with my 2006 Passat. I just got the car back from the dealer after being at the dealer for repairs for 25 days, and I was trying to brake at the end of my street and the car did not brake. The pedal was very hard -- I could barely push it in with two feet. I activated the parking brake, and the car stopped -- thank god, I was only going 10 mph, but if I rolled into the intersection I could have been killed. When the car stopped, the check engine light came on, the engine began revving up and down and the headlights were flickering or surging and getting brighter and dimmer and brighter very rapidly. I turned on the interior lights to better view my dash, and the interior lights were surging/flickering as well. In one of my previous visits for dealer repairs, they told me they put in a brand new electrical system. How can this be happening again? this car is beyond repair. I believe I have a lemon and it is dangerous to continue driving this car. I cannot believe that after a 25-day stint in the dealer repair center it's still not working. This is the last of many trips to the dealer for repairs. Incidentally, while I bought the car new, I bought it after using it as a loaner when my 2006 jetta tdi was in the shop more than I drove it during my period of ownership. That car had some issues as well, so when I liked the Passat I decided to trade it in. I've only driven this Passat for less than 5,000 miles and it is terrible. My wife drives a 2006 jetta tdi (a different one) which runs great. How can only one of three cars purchased in less than a six month period function properly. This is seriously impacting my views of VW quality. I have trouble writing VW and the word quality in the same sentence. Thank god I didn't die tonight.

- Northampton, PA, USA

problem #3

May 282006

Passat 6-cyl

  • Automatic transmission
  • 0 miles
Events leading up to the failure ;the problem that I am about to describe has on a consistent basis occurred since I purchased the vehicle. Failure and its consequences ; there are three problems. The 1st problem being that when the vehicle is running/on and I am either in park, at a stop light or similar, the engine "sputters" as if it has lower grade/bad gas or is misfiring or has an air leak of some sort. Problem 2, when I am at a complete stop/parked and the vehicle is in drive, when I let off the brake to "creep" forward (like in traffic) the car shakes/throbs/inches forward as if the brakes are clamping down on the discs and letting go really quick. It is not a problem with the brakes because if I let the car "creep" in idle up a hill without using the brakes the car still shakes/throbs. The 3rd problem is that the throttle response is delayed anywhere from 1 full second to 3 full seconds. It's simple, when I press on the gas pedal, the car does not move/the engine does not rev anywhere from 1 to 3 full seconds. At highway cruising speeds, it does the same thing. In both instances whether it be at a stop light of cruising at highway speeds, this problem has nearly gotten me killed or seriously hurt. What was done to correct the failure = I took the vehicle in to have the dealership service department see what was causing these problems so they could fix it and they didn't come up with anything.

- Portland, OR, USA

problem #2

Jun 302006

Passat 4-cyl

  • Automatic transmission
  • 9,500 miles
Recurring engine misfire. There is a engine misfire that seems to occur mostly when it's very hot outside (Arizona summers!) and significantly affects the car's ability to accelerate. I took it to the dealer who checked the fuel filter and found no problem. They reset the code and gave the car back to me. The problem is still occurring and I am scheduled to take the car in again. The dealership said they contacted VW America and VW America stated they know of no problem, but for me to bring the car in and attempt to recreate the circumstances under which the misfire occurs.

- Glendale, AZ, USA

problem #1

Mar 232006

Passat 6-cyl

  • Automatic transmission
  • 1,345 miles
Check engine light came on. Upon drop off to dealer it stayed for 5 business days(as of 3/30 it is still there). Multiple fault codes for misfiring in one of the cylinders. Plugs, 6 coils, fuel pump relay have been replaced. Injector cleansing being performed. Car is 5 weeks old with 1300 miles. All these fixes have amounted to nothing as the car still has the misfiring problem. Volkswagen of America is following their guidelines trying to fix an unsafe car.

- Hicksville, NY, USA