10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 88,044 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My car was burnt on highway week ago. All my families were on the car that time. I called the police office, the policemen and firemen arrived and put out the fire in 10 mins. 2 days later, after we checked the car with the investigators from the fire dept., they found that there are 2 holes on the engine, the oil sprayed out and touched the high temperature area inside the car so the fire happened!
- Taipei, TN, USA
My VW Passat 2007 stalls and/or does not start. It has stalled while driving on the freeway and then sometimes does not start at all. Sometimes if tried after a while it may start. I'm told it is a high pressure fuel valve problem that is part of a recall but my VIN does not qualify for that.
- Plano, TX, USA
Engine lost power and began misfiring. Engine light came on. Dealer tells me two days later there is carbon build up and needs manual decarb. Cost is 1K. Engine has run on premium fuel and has regular maintenance. This is a hazardous condition for a very low mileage vehicle.
- Happy Valley, OR, USA
Oil bolt failure on 3.6L engine resulting in complete mechanical failure of engine. Cost of repair is approximately $6000 which is not coverd by any warranty. I understand this is a known defect in this engine which VW did not recall, but recognized by making made spec changes in 08.
- Spokane, WA, USA
We purchased our 2007 Passat 3.6L 4-motion wagon and had issues with the airbags from day 1 (literally), and had the dealership replace the sensors under both seats within the first three days. Within a month, we began having issues with the tire pressure monitoring system. New tires fixed the TPMS issue for about a week, then we began having issues again. A year after we bought the car, my wife had an accident (rear-ended someone), and the airbag did not deploy. We had to have the entire front-end repaired - $10,237 worth of repairs. After the repairs were completed, there was so much external noise than there was before the accident. Over the next 8 months, we began having issues with the check engine light coming on (and staying on). When the car shut off one day, right in the middle of (busy) traffic, I took it back to the repair shop to have them look at it. They took our 2007 Passat to the VW dealership, which made a blanket statement that none of the existing issues were related to the wreck. Therefore, the repair shop would not do anything more to fix the car, and since the car was no longer under warranty, the dealership would not cover the repairs either. On October 29, 2012, 14 months after the accident, the check engine light came on again, as it had many times before. However, on October 30, 2012, the engine died completely. We've since discovered that the bearings are completely gone and were told it will cost us $7,000 to replace the engine. But that still doesn't include repairs to the previously existing issues with the tpsm or the airbag.
- Winston-Salem, NC, USA
Driving home while stopped at a traffic light my car felt like it jerked forward though my foot was on the brake. I stopped my car briefly to get dinner, took a phone call and decided to leave. I put my car in drive and it would not travel forward. I put it in reverse and it would not respond. I looked at the display which indicated I should depress the brake pedal, I did. The message disappeared but the car would still not travel. I checked the parking brake button, it was on. I depressed that but it would not turn off. Everytime I put the car in drive the same depress the brake message. I called the dealership. It was suggested I keep trying to disengage the parking brake. "the car thinks the parking brake is on" I have never used the parking brake on this car. It came out of the showroom. Finally the brake disengaged. My second stop resulted into the same scenario. My fear is that this happen while I am driving. I am taking my car into the dealership in a few hours if it will move in. This car has been ideal up to this event.
- Allen, TX, USA
Over the last few months, starting in March, we have had increasing problems with our 2007 vs Passat wagon. When stopped at a stop light, or stalled in heavy traffic, the engine suddenly just cuts out and dies. The car will restart again, but this can happen repeatedly. Also, while driving, the car will suddenly begin to lose power and start to de-accelerate for a few seconds before pressure on the gas pedal reconnects to the engine. It's terrifying. We have taken the car in to numerous service providers (all authorized VW) and they are unable to detect a problem on the VW plug in computer analyzer or see anything wrong on visual inspection.
- New York, NY, USA
- Lynchburg, VA, USA