10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 23,983 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Recall from April 2016 still no parts available.
- Latham, NY, USA
Takata recall - Volkswagen Passat 2012 - defective airbag this airbag recall defect has been outstanding almost a year, and 11 people have died from this in other cars, and Volkswagen will not fix it or offer a rental or loaner car, nor will they offer a buy back to me to help me avoid the risk of death which could be caused by this defective recalled airbag. I would like to have Volkswagen pay me back the money I spent on this car, since they have not fixed it and do not offer any alternative transportation, and my resell value of this car is also reduced because no one wants to buy a car with a recall that can kill you that has not been fixed. I called VW corporate for help, and they told me they could do nothing, and that I should stay in the vehicle and keep driving it despite the risk of death. I want this fixed, or a loaner/rental car to be provided to me at no cost by Volkswagen so I don't have to drive risking death, or I want Volkswagen to buy back my car for full price because this is all their fault!
- Seattle, WA, USA
Takata recall no remedy has been provided to me and this is unacceptable, not to mention the value of my car being negatively impacted due to poor engineering.
- Winter Garden, FL, USA
Takata recall there has been no remedy for this issue and it has been nearly a year.
- Fort Mitchell, KY, USA
Takata airbag inflator recall. Still no remedy has been communicated to me.
- Dallas, TX, USA
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Abilene, TX, USA
Takata recall. I cannot sell my car unless this is fixed! I am stuck with a dangerous car.
- Mentor, OH, USA
Takata recall. I received a notice in the mail almost a year ago and the company has not sent me any information about fixing this dangerous airbag issue. I stopped by a local dealer and they said they are not aware of any fix coming soon. I think a year seems like a very long time to be driving one of their products that has a known issue which could endanger one's life. What do you think?
- Bettendorf, IA, USA
I went to have an appraisal done on my car and I was told the driver side air bag was defected, and I don't feel safe driving a car that could cause harm to me. (in case of emergency.)
- Burlington, NC, USA
Takata recall. Driver frontal airbag takata sdi inflators - no remedy available no remedy or repair yet available. This recall has been ongoing since February 2016, but they still do not have the replacement airbags available? I believe its now well past a timely manner. I am afraid to drive my car.
- Palm Bay, FL, USA
Takata recall- was notified 4/16. Still no remedy available. Now airbag causing a malfunction and don't have front passanger airbag too or horn because of it. Very unsafe to drive. How long do I have to wait for the fix?
- Philadelphia, PA, USA
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- East Northport, NY, USA
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 03/03/17 updated 03/16/17.
- Fort Mill, SC, USA
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Stockbridge, GA, USA
Takata recall - takata sdi driver frontal airbag recall letter received April 2016 and nothing done 8 months later. Can't get answer from dealer or anyone about repairs needed or how much longer we have to wait.
- Tarpon Springs, FL, USA
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
- Rochester, MA, USA
The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Freeland, MI, USA
Takata recall. This has been a recall for 10 months now. How long do they legally have to fix this?
- Abilene, TX, USA
I received a recall notice in the mail for the airbag. I have called and visited VW dealers and was told that the airbag replacement isn't available as of yet.
- Alvin, TX, USA
- Houston, TX, USA