Vehicle stalls at red lights or when idle. Epc light continues to light up. Continue to take vehicle to dealers each time they were unable to fix stating change the oil it is bad. At this time we are replacing engine at 86,000 miles, fuel pump was also changed in December 2020.

- Monroeville, AL, USA

I took my car to Volkswagen only for them to tell me that the coolant needed to be flushed due to the epc light I spent 300 bucks and a week later they told me that the fuel pump or fuel system needed to be cleaned take the gas out and put more gas in and it needed to be replaced spark plugs which is another 800 bucks that is almost 1000 within two weeks for a epc light

- Tampa, FL, USA

I currently own a 2014 VW Passat tdi that was part of the recall and due to the fact these vehicles have sat around a long period of time they extended certain other parts warranty. In February I had the heater core replaced twice. Over the summer there was no need for heat and I just turned the heat on this morning and the vehicle is blowing cold air again. I am less than 1000 miles outside the extended warranty and VW refuses to repair. This issue could have started well within the mileage restraints but due to warm weather there was no need for heat. This problem was already established and documented and VW should replace. I will be left out in the cold all winter

- Lapeer, MI, USA

Car gas pedal was stuck and continued to accelerate getting up to 58 mph after pressing on brakes lightly the car continued to go faster and faster. As I was getting closer to an intersection, that was red, and in fear of getting hit cause the gas would not slow down I slammed on brakes and hoped it would stop the car but the car lost control hit a curb and hit a fire hydrant in the front middle of car, the car flipped over and no airbags deployed. The vehicle was in motion prior to accident and it was on a highway then I turned on a side street going 58 mph due to gas pedal being stuck, I then lost control of car after hitting brakes to make the car slow down. Me and my friend have headache and are sore, I went to immediate car due to concussion symptoms. I am now terrified to drive or get into car, I become hysterical and can't stop crying. My friend is also not getting cars either. Scariest thing ever.

- Machesney Park, IL, USA

Back up camera, radio do not work on a regular basis. Happened a couple of times in the first year but thought it was just a weird blip. Blue tooth disables my ability to make or receive a call while in the car. Radio cuts off or never comes on while driving or stationary. Telephone voice command is stuck in foreign language and even dealer couldn't get it to change back to english commands. Drivers door lock sticks and won't open from outside and sometimes inside. Need to get out on passenger side. Sometimes getting in I have to go to passenger side and can open from inside. Days can pass and things work ok and then out of no where, they don't work"? maybe electrical or software issue?"

- Livingston, NJ, USA

The doors (2014 Passat) do not work properly in cold temperatures. The car doors, especially the driver's side fail to unlock/or close. The driver's door will at times open with the actual key and at other times will not. Sometimes the door will unlock but the lock freezes in position preventing the car door from closing shut. A visit to a VW service department did not solve this problem. Replaced battery in key but problem persists.

- Farmington Hills, MI, USA

In August of 2017, my airbag light came on and my horn stopped working. There was also a clicking sound when turning the steering wheel. I took the vehicle to Volkswagen and was informed that the clock spring had failed and needed to be replaced. After conducting some research, I found that other 2014 Passats had been recalled for the same exact issue. My VIN was not covered under the recall, and so I had to pay out of pocket for a new clock spring. I believe that the Volkswagen recall was not broad enough to cover all vehicles affected. I reported this to the NHTSA at the time of the incident. However, about 6 months later, my vehicle began having the same issues. I was informed that the second clock spring had failed and needed to be replaced. Because the part was new, Volkswagen covered the repairs. I did not report this second occurrence of clock spring failure at the time. I am reporting the re-occurrence of the clock spring failure now, as I still hope the initial recall will be expanded and that I will get refunded from replacing it the first time. I hope this additional information can help with any ongoing investigations. I am providing documentation of both instances of clock spring failure in my 2014 Passat.

- Columbus, GA, USA

After driving my 2014 Passat has a burning smell coming from the car. After having the upper timing chamber, transmission seals, and brake system replaced it is still smelling like something is burning. It smells like metal on metal, so I assumed it was the brakes, but even after having them changed at the dealership, there is still an unknown problem.

- West Jordan, UT, USA

Transmission leak coolant leak engine light and brakes radiator leak

- Charlotte, NC, USA

Drivers side door wont unlatch. Due to a bad design, the drivers side door will not open when that temperature is below freezing. VW has acknowledged this as a problem, but will not recall. This is a safety issue since the driver cannot exit the vehicle in an emergency. I called them but their stand is that the car is out of warranty so too bad. The condition only exists when the temperature is below freezing. The problem is well know based on social media posts. I think VW should take some responsibility for the design flaw.

- Mount Laurel, NJ, USA

Heater not blowing hot air. This seems to be a major problem and VW even recognizes the issue. This should be a recall warranty item. Here is a link provided to what I have found. Https://F01.justanswer.com/kyleskrautcar/1C235176-E1B5-4388-847A-18433040B6B5_V801601.pdf

- Rudy Ar, AR, USA

Takata recall there was a reckless driver who was not obeying the traffic rules. I was on the highway (NJ turnpike 78 around bayonne). And then this guy was on the right entering to the highway, but he switched to the left lane without waiting for the solid line to become dotted line. And then right away, he cut in front of me, to again switch to the most left lane. I was almost going to hit him because of this reckless move. He didn't signal and wait for me (or someone else) to give him the way. He just cut in front me. I horned him and then he showed me his middle finger. It was about to be an accident if I hadn't hit the brakes right away. He entered the highway without obeying the rules and cut the road from all the way from right to the left lane. And he is rude and offensive. He has a black Lincoln, with NY plate. Plate number is T657065C. This happened in the morning around 8:46. It is a rush our, he increases the risk of accidents and puts people in danger. I hope he will be punished for this.

- Jersey City, NJ, USA

Took my car in because I had no horn, no air bags, and the steering wheel sounded 'funny'. I had a little over 39,000 when this all happened. I was told it was the clock spring. Apparently there was a recall for this for the 2014 Passats, but my VIN number was not included. They can't tell me why. Clearly, my car was included in the defective vehicles!! it is a very expensive part to replace.

- Hawthorne, FL, USA

I own a 2014 VW Passat. All of the functions on my the steering wheel when dead and the airbag light came on. The vehicle was stationary when the issue was first discovered. I had just started the car. After bringing the car to a dealership to have it diagnosed, it was diagnosed as a faulty clock spring. The replacement cost is $637 and the closest dealer is 45 miles away. This is a safety hazard as the air bag, horn and other steering wheel features do not work. After researching I've come to realize there are thousands of vehicles effected by this and no recall.

- East Nassau, NY, USA

Takata recall I have been receiving recall notices for my 2014 Volkswagen Passat for the past year year. I made an appointment with my Volkswagen dealer in March of 2018, brought the car in so they could fix the recall. After taking the day off, and waiting for the car, I was told that the dealership did not have the correct part to fix it, and they could not complete the repair. I was told I would be contacted as soon as they received the part. Last month, I contacted the dealership to inquire about the recall and was told they still did not have the part. I contacted Volkswagen, they put me in touch with another dealer, I contacted that dealer. They also did not have the part. Again I was told, we will contact you when we have the part. That was over a month ago. Yesterday, I received another recall notice. How do get my recall fixed if the dealerships do not have the parts" do I have to wait until the car implodes" please help!

- South Amboy, NJ, USA

On May 31, 2018, I bought a Volkswagen Passat E.S. 2014 at inwood motors, Inc. Dos id # 447825, located at 153 sheridan blvd, inwood NY 11096. The vehicle was financed thru the lender new city funding, located at 146 S Liberty dr. # 11B, stony point, NY 10980 for the amount of $8,000 dollars. After driving the vehicle over 40 miles per hours, it warned me of some mechanical problem thru the vehicle dashboard (yellow light ecp), front brake band worn, abnormal sound in front of vehicle when turning to right and to left. I immediately informed the person in charge of the dealership about this issues named kasi, he told me not to worry about, that I had 1 month guarantee that he would take care about it. I have left the vehicle several times at the dealership to make the repairs, but he never did it. The dealership work in conjunction with the mechanic shop tikal's auto repair, located at 153C sheridan blvd, inwood NY 11096, (516) 371-9582. The first time I left the vehicle was on June 13, 2018, and two days later, he notified me about the throttle body had problem, and it was necessary to order a new one to replace it. He told me to bring the car with me, he would call me when he had the part in his possession. After that, the vehicle continued with the same problem, never repair the brakes, nor the sound that I informed him about before. He told me to leave the vehicle again, after three days later, he said it was the solenoid, and it was necessary to order a new one to replace it the old one. He told me to bring the car with me, he would call me once his had the part in his possession. He called me on July 23, 2018, to bring the vehicle back to the dealership for repair, but until now, the car hasn't been repair it. It's been a month and two weeks that I notified the dealership about the problem, and the vehicle has not been repaired in it's entirely.

- Arverne, NY, USA

1.faulty clock spring resulting in no working horn or airbag 2. call stalls and won't start intermittently. Dealer can't find issues but I think it's related to the faulty fuel pump recall

- Columbia, MO, USA

I was driving at approximately 30 mph and upon making a normal 80 degree right turn, I heard an audible pop in the steering column. After that, my airbag error light came on and I lost function in my horn and all steering wheel face controls (vehicle information navigation for the dashboard, volume and radio controls, bluetooth connectivity, etc.). after taking it to the dealership for repair and being told it was the clock spring, I began doing a little research on clock spring issues in Volkswagen Passats manufactured between 2010 and 2014 and that there was even a recall issued (although I never received any information on a recall from the manufacturer or the dealer). I have been told by my dealer that the repair will be covered under my extended warranty which I still have a deductible for. If this is a defective part then it should be Volkswagen's responsibility, not the owner.

- Logan, WV, USA

Car keeps randomly shutting off. Loses power while idling and difficult to start. Will lose power and cut off also while driving. Check engine light will not stay on or come on.

- Riverdale, GA, USA

Clock spring issues. VW stated to me that my car was not under recall for the clock spring.they fixed it in June 2016. It broke again June 2017 and was replaced. It broke again in Jan 2018 and was replaced 7 weeks later broke again. It is in need of being replaced now which will be the 5th clock spring to be put in th car. The airbag light is on horn does not work nor anything on the steering wheel due to the broken clock spring. I am the original owner and the car is paid for but I cant use it safely and can't sell it with these issues that VW will not fix. VW corporate offices investigated determined that it infact was broken and said they would pay for my last part? but that is out of the warranty. The first repair was at 44,000 miles. The issue is that VW never addressed why they keep breaking and replacing them does not correct the problem

- Escondido, CA, USA