Volkswagen is recalling 18,500 MY 2009 Routan vehicles for failing to comply with the requirements of Federal Motor Vehicle Safety Standard no. 208, "occupant crash protection." The owner's manual was printed without the FMVSS no. 208 required information explaining that no objects should be placed over the or near the air bag on the instrument panel.
Dealers will send an owner's manual insert containing the required air bag information for owner installation or dealers will install in the event the owner prefers assistance from the dealer. The recall began on July 31, 2009. Owners may contact Volkswagen at 1-800-822-8987.