10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #7

Dec 022021

Taos

  • miles
After a complete stop, acceleration is jerky. In that there is a 2-4 second delay than a burst of acceleration that causes the car to shoot forward. The car ran perfectly fine when we first bought it, since then a computer update was performed about 6 months ago. Since having the update the car is slow to respond while accelerating, we've been back to the dealership for this and were told that there is an issue but no codes are being thrown. The service manager stated that all of the 2022 Taos that have been sold have this problem, they are waiting for a computer fix from Volkswagen, but Volkswagen customer care says they are unaware of this issue. Not sure where to go except to possibly trade out of this potential deathtrap.

- Hallsville , MO, USA

problem #6

Jun 252022

Taos

  • miles
I have a 2022 SEL 4motion. I purchased it in December. 7 months later I-??m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I-??ve never had issues like this before. I can-??t stress how many times I pray I don-??t get hit when trying to accelerate the car. It-??s mind blowing how slow the pickup is and super unsafe. I-??ve had the EPC Light come on 3 weeks ago and now today I-??ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn-??t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn-??t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don-??t feel safe with this vehicle.

- Stoneham, MA, USA

problem #5

Jul 152022

Taos

  • miles
Vehicle from time to time without warning stalls. Engine starts shaking and we usually coast to a stop. At this time the check engine light and and other warning lights on. We shut the car off and wait few minutes and restart the car and it works fine as if nothing happened. This is very scary as this has happened 4-5 times in the last year and dealer can-??t find anything wrong. This problem started after update to programming that I believe was done after stop sale order.

- Woodbury , NY, USA

problem #4

Jun 272022

Taos

  • miles
When pressing on gas peddle, vehicle aggressively jolts forward. This caused me to almost rear end the vehicle in front of me while on the highway as well as be rear ended. While on and in drive Taos appears to have died. Vehicle will not drive and break locks. The break peddle has also locked up twice while driving. Check engine light did appear but shortly turned off. Auto start/stop does not work on app and auto start doesn-??t work on key fob either. Multiple times my Taos has -??detected-?? a vehicle in front of me and flashed a warning when there was no vehicle at all. These incidents have occurred over multiple days. At this time I have only owed my Taos for three weeks.

- Norman , OK, USA

problem #3

Oct 062021

Taos

  • miles
2022 VW TAOS 4 Motion fuel line leak; called for appointment 8/30/21 prior to receiving the Important Safety Recall Letter in mid September when the information was first told of possible fire starting under the car on the internet. First available appointment at the VW dealer was 10/6/21. Needless to say, the VW TAOS was leaking fuel. I was told the car cannot leave the dealer lot. Here, I had been driving the car since purchase 7/15/21 with my grandchildren in the car, not knowing the car was leaking fuel. My dealer had no loaner cars. After contacting VW Care for a week, I was given a rental for 2 weeks only. Now I'm without a car again with no known date when the car will be fixed. The dealer says it could be after the New Year, that they can't get any information from VW Corporation. The VW Corp. parts case manager says the parts will be in no later than 11/5/21, then delivered to the dealer about 7-10 days later, 11/12/21- 11/15/21, with the parts to be installed the day the parts are delivered. Such a discrepancy between the dealer and VW Corporation. VW corp rarely returns calls, when I get a human voice, their answers aren't answers, just words going around in circles reading off a script. Still without a vehicle to drive BUT paid the $397 lease payment each month, BUT NOT PAYING again, and payments must be prorated for the non use of the vehicle. Ready to begin the LEMON LAW process. Will not deal with VW Corp or the local VW dealer ever again. Both leaving me stranded. Bad customer service all the way around. Just want to be rid of the car, and be done with all this aggravation. Have all the 'chats' saved, as well as a log of all correspondence, and repair invoice from the past month.

- Egg Harbor Township, NJ, USA

problem #2

Sep 212021

Taos

  • miles
A stop sale order was placed the following Monday after I signed my lease of the 2022 VW TAOS with 4MOTION. Not only was I not contacted about this safety recall but upon taking it in for severe turbo lag reasons on Sep21 I was informed that it was unsafe to drive and needed to be kept for an undetermined extended period of time with no loaner or rental. I-??m paying 500 a month to lease and insure a brand new car that I simply cannot use? It-??s unacceptable. VW needs to buy back my car so that I can be in a reliable safe vehicle from somewhere else.

- Kirkland, WA, USA

problem #1

Aug 032021

Taos

  • miles
When I depress the accelerator, the car jumps ahead or stalls. I took this to the local dealership and was told this car is on a do not sell list- 1 day after purchase. They, along with VW customer care has advised against driving the vehicle and encouraged it be towed to a dealership. This is my only vehicle and without it I have no transportation. They are unable to provide alternate transportation. I have been working with VW customer care.

- Canton, OH, USA