10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
51,847 miles

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« Read the previous 20 complaints

problem #10

Oct 102013

Tiguan

  • 42,000 miles
During a morning commute to work several lights were out on the vehicle. Warning lights continued pop up on the info display in the dash. Half the exterior lights had stopped working. 1/2 of each tail light, 1 of the 2 back up lamps, the license plate lamp, 1 high beam, 1 low bean 1 of each sets of turn signals (front and rear). I investigated the fuse panel under the hood only to find a completely melted fuse (slot 16, 30A fuse). After speaking with several VW dealers, some admitted to seeing he issue some did not. Most of the dealers however had the part available or could get it in 1 day. Not having many options, I purchased the part ($280), and replaced the entire (non serviceable) fuse panel myself. At this time, the issue has not re-occurred with the new part. I still have the parts (fuse block and 30A melted fuse) for review if necessary, along with the receipt front he dealer I purchased the part from. I believe this is something VW should be concerned with and should be taking steps to support the repair, not sticking their owners with the $$$ and potential safety hazards inherent to electrical faults and lack of visibility for the driver (and to other drivers).

- Kentwood, MI, USA

problem #9

Nov 062013

Tiguan 4-cyl

  • 30,650 miles
Upon starting my car one morning, I was greeted with many alerts having to do with the right front headlight, fog light, blinker, brake light, rear parking light and license plate lights, all of which did not work. The alerts continued to cycle through during the entire trip (20 minutes from home to work) and the status did not change when I restarted my car to go home that night. As I was driving home that night (10 minutes into the drive) my right headlight suddenly turned on and all of the alerts went away. The next morning, the alerts were back on and none of the right exterior lights were working. I had the car checked and it turns out the 30 amp fuse in the back of the fuse box was melted along with part of the fuse box that sits around the fuse. It is going to cost me over $600 to fix this problem and this is clearly not caused by normal wear and tear. I've done some research online and it seems that a lot of other drivers are posting about having the same issue with their Tiguans. This is a safety issue since it is imperative to have both headlights and brake lights while driving at night and the melting of the fuse box and fuse indicates there was a small fire under the hood. This needs to be addressed by Volkswagen and the safety hazard needs to be fixed.

- Lake Tapps, WA, USA

problem #8

Apr 012013

Tiguan 4-cyl

  • 65,000 miles
Upon starting my 2010 Volkswagen Tiguan, the dash indicator will begin cycling through the exterior lights, (e.g., right front low beam, right front fog light) noting that each is not working. This issue initially happened about 6 months ago and has occurred intermittently since then. Each time, the lights that have been noted as not operational on the dash have, in fact, not been working. Until recently, the problem would self correct, typically after re-starting the car. However, as of yesterday (11/3/2013), the lights that the dash is now indicating are nonfunctional have not started working again. This includes the right head light, third brake light, license plate light, and all turn signals. When I called my local Volkswagen dealership, a mechanic told me that I needed to bring it in so that a mechanic who specializes in electrical could look at it. When I asked if this was a problem they had seen with other Tiguans, he let me know that similar issues had been reported and that the culprit was often a melted fuse box under the hood. He also indicated that my separate complaint regarding the intermittent failure of the remote for unlocking (but not locking) the car may be a related electrical issue. I have not taken the car in yet, but I will need to do so given the safety issues presented by failing and unreliable exterior lights.

- Columbia, SC, USA

problem #7

Oct 032013

Tiguan

  • 54,000 miles
Upon starting my Tiguan an emergency appeared on my dashboard, a light bulb. Message stated that the left tail light was out. Got out and checked the light and it was out. Then it stated my front right low beam headlight was out, then my brake lights and the light for my license plate. This was the 1st time the car had experienced this issue. No previous warnings. Took the Tiguan to my dealer, the car was inspected and I was told that the fuse box had melted. I asked what the cause was and they gave me no explanation, but did state it would cost around $630 to repair. Work was completed and the system is working fine, but they could give me no guarantee it wouldn't happen again.

- Northbrook, IL, USA

problem #6

Oct 082013

Tiguan

  • 83,000 miles
I started my car and the right side exterior lights were completely out. The dash display said to check 11 different lights (fog light, side light, low beam, high beam, license plate light, etc.). I opened the fuse box and found a melted cap to a 30A fuse in socket 16.

- Jacksonville , FL, USA

problem #5

Nov 262012

Tiguan 4-cyl

  • 49,215 miles
Defective fuse box that melted/burnt. Headlights inoperable this was not a result of normal wear and tear. This is a basic design flaw by Volkswagen.

- Georgetown, TX, USA

problem #4

Sep 102013

Tiguan 4-cyl

  • 27,400 miles
Intermittent erratic behavior of several lights (headlights, blinking, rear brake light, license plate light). Dangerous for visibility at night. After investigation turned out to be a partially melted 30 a fuse in the fusebox (30A fuse at the back of the box). This exact problem has been reported by many other VW Tiguan owners on different online fora, thus seems to be a manufacturing defect. May easily cause more severe damage because of short-circuiting or arcing of 30 am circuit.

- Jupiter, FL, USA

problem #3

Jun 252013

Tiguan 4-cyl

  • 42,100 miles
I started up the car and multiple dash warnings then went off. The epc light, check engine light and the head lamps warnings all turned on. I then popped the hood and opened up the fuse box to make sure the fuses were seated correctly. Upon checking the fuses I noticed the box itself was melted and scorched meaning there had been fire at some point under the hood. I then took my Volkswagen to the closest VW dealership service station. It cost $400 (Michigan) to replace the fuse box, also leaving me questioning if this will happen again. After some investigation online I found that this is not rare. The VW dealership that did the repair stated that this was the 8th one he himself has done. Hopefully this does not happen again. Lights randomly going out is a safety hazard, and could lead to car accidents, injurys, and fatalities.

- Ferndale, MI, USA

problem #2

Jun 082010

Tiguan 4-cyl

  • miles
2010 VW le Tiguan purchased new and immediately the back-up camera comes on while driving stating that you can't use the back-up camera while driving. While service tried to fix several times, it continues to date. Water pump failed while driving, trunk hatch mechanism failed and had to be replaced and drivers door lock and window lock failed and new door replaced. Electrical box fuses melted and had to be replaced and the front passenger seat warmer overheated and melted the seat causing full replacement of seat (from the factory in germany). Engine manifold flap failed and had to be replaced. Integrated ipod jack has never worked correctly. Moon roof drain failed causing the inside of the vehicle to have ice on the windows and windshield causing the whole mechanism to be replaced. N updated 9/19/13 the intake manifold malfunctioned and had to be replaced. The high pressure fuel pip from the fuel pump fail as it was leaking

- Harrisburg, IL, USA

problem #1

Jul 142010

Tiguan

  • 12 miles
The contact owned a 2010 Volkswagen Tiguan. The contact stated that the cooling unit air re-circulator would not shut off and would continue to run after the engine was shut off. The owner's manual advised that the vehicle should not be operated with the re-circulator continuously running. The dealer advised that the vehicle was operating as designed and did not offer a repair. The vehicle was not repaired. The failure mileage was approximately 12 and the current was unknown. The VIN was not available.

- Brewster, NY, USA