10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,569 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The car was shut down by keyless ignition and the fob was removed when I entered a building. After 15 minutes it rolled away and hit a sculpture and rolled over. I as the driver failed to place the transmission in park or someone tampered with the car as someone was spotted in the car after it flipped over. My complaint is that when the car is shut down I believe it should have immobilized regardless of the shifter as I shut off the engine exited the vehicle. Keyless ignition safety in relation to rollaways in this model is not sufficient.
- Gainesville, FL, USA
Vehicle had been parked for several days. Upon pulling out of a parking space, heard a snapping noise from the steering wheel. Immediately received an airbag error warning, horn ceased to function, and all steering wheel controls stopped working.
- Denver, CO, USA
My vehicle had a faulty clock spring in the steering column. This has been a problem for VW since 2011 and they are not covering it under warranty. It happened while driving. The steering column made a cracking noise then started making a grinding noise. At that point the steering button controls stopped working and the airbag light came on.
- Fleming Island, FL, USA
The emergency flashers or hazard lights are inoperative. Also wipers turn on by itself ocassionaly.
- Pembroke Pines, FL, USA
Safety issue! leased the vehicle in January. Two incidents when all vehicle lights turn off while driving in the dark. Happens when in motion and when it is dark or foggy out. Have brought in to Volkswagen dealer 2 times for repair and happened again for the third time while driving in the dark. When this occurs the wipers also go off automatically yet it is not raining. Then when the vehicle is parked, the headlights stay on and will not turn off and kills the battery.
- Old Tappan, NJ, USA
- Atlanta, GA, USA