We bought a VW Tiguan 4 motion sel 2018 with panoramic sunroof, on Jan 20,2018. From the same night we took the car out of the dealership we heard a rattling noise in the B pillar constantly. Starting from Jan 26, 2018 the car has been to the VW service station twice already (still there), in total of over 3 weeks. I heard from the service team there were three other VW cars with the same problem so the qa team came down to service station to look at all cases. Qa team checked it multiple times. Remedies I heard from them involved "trimming" and ordering new parts. Nothing is fixed and the words I am hearing from service is that there is no hope to ever get fixed. Contacted VW customer service directly today, they had no record of these issues for my car. So disappointing that over 6 weeks of our time is wasted with an issue that seems to exist in 2018 models since last year, and no transparency. I believe the issue is structural problem when car is in normal condition moving and additional concern is the noise coming from location of side airbags, I have a big concern over the VW safety and operation of the airbags in this situation, when VW can not even address the problem with the noise.

- San Jose, CA, USA

Consistent rattling noise from B pillar area. After several attempts of resolving the issue with Volkswagen, they were unable to properly diagnose or fix. The rattle occurs during regular driving conditions, but primarily when driving on bumpy surfaces.

- St. Johns, FL, USA

Intermittent ongoing rattle in the B pillars behind seat belts..

- Spring, TX, USA