Our 2019 VW Tiguan with 2 liter turbo motor has a random and repeated engine "stall" issue. The engine does not die but remains at idle (1000 RPM), in either D or S auto trans mode, but there is no forward movement even though the gas pedal is against floor board and then there is a rush of power, this delay lasts from 1 to 5 seconds, just enough to cause traffic merging issues. This problem usually occurs from standing start when driven straight ahead or turning. So far has not occurred above 50mph when entering freeway. This has occurred since car was delivered new with 40 miles on odometer and continues now at 1200 miles and usually at speeds from 0 - 25 mph and under 2000 RPM. I spoke to the local VW service manager and he suggested it was just turbo lag. I have owned turbo cars in past and this is not turbo lag, it is a loss of "signal" due to drive by wire technology which should never be allowed on a vehicle!!!!!!!!!!!!!!!!! otherwise the motor operates fine, providing decent gas mileage and power when on-boost above 2000 RPM. Our last new car a 2016 GMC terrain was also drive by wire but never exhibited this issue. There are numerous complaints online duplicating this problem which I had hoped was cleared up in older versions, evidently not.

- Independence, MO, USA

I leased my 2019 Tiguan in March 2019. Shortly after (~1,500 miles), I experience my 1st acceleration failure. While attempting to turn left with oncoming traffic (with my 4 year old in the back seat), my car would not accelerate although my foot was pressing the gas pedal to the floor. After multiple seconds and multiple attempts to accelerate forward, I put the vehicle in park, turned it off, turned it back on, put in drive, and was able to complete the turn. Thankfully the vehicles coming towards me were paying attention and halted, or it would've resulted in a collision. This failure happened 3 more times shortly after, 1 of the them occurring when my husband was driving. While getting my vehicle in for service, 1 of the VW employees mentioned they receive calls regarding this same failure every week, sometimes every day. A 2nd VW employee mentioned they have never received a call on this failure for my vehicle. "??". the dealership performed a 26M1 software upgrade that 'should fix the problem.' Concerned for not only the safety of my family, but the safety of the drivers around me, I filed a claim with VW corporate and asked to be removed from my lease due to the failures almost resulting in multiple car accidents. They refused to allow me to get out of the lease as my experienced failures 'do not warrant the ability to be removed from the vehicle.' Shortly after the software upgrade, my check engine light came on and I've experienced the same failure 3 more times (1 of them while attempting to reverse). Here we are again' I have a service appointment scheduled for 09/10 and opened my VW corporate claim back up.

- Highlands Ranch, CO, USA

New car, 2 months old, 3,000 miles. Issue has happened 4X. First istance, turning left onto a major 3 lane road, car suddenly loses power and then chugs to catch speed leaving you powerless with the foot peddle to the floor. Second instance, exiting a shopping center, light turned green, stepped on gas peddle and car bogged and sputtered as if out of gas and stalled in middle of intersection. Once I got it started again it moved forward. At next traffic light it sputtered again and would not go even after pumping gas peddle. Creeps to a rolling run and then goes. Third instance was entering an on-ramp from a stop light, car sputtered as if out of fuel again and barely made it out of intersection where I had to pull off the road to get the car going. 4X same as above. I'm now at dealer for second time- no repair and they say VW is aware of some customers experiencing this issue no fix at this time. Very dangerous to drive on atlanta city streets. I'm nervous to put my family back in the car.

- Marietta, GA, USA

I bought the Tiguan brand new from the dealership with high hopes for our family SUV. Almost immediately I noticed that the vehicle hesitated to accelerate from a stopped position a few times, but couldn't believe I was having a problem so soon after buying the car. When I realized that this was a recurring car issue and not user error, we had only owned the car for 3 weeks and the car had roughly 1200 miles. It was absolutely terrifying when I was turning left during rush hour traffic with my 12 month old son in the back seat and my car would not accelerate beyond about 5 miles per hour. Luckily the driver coming towards me on the main road slowed down with enough time for me to make my left turn and coast right into a nearby subdivision. I pressed my foot onto the accelerator to the floor and it took about 20 seconds for it to kick into speed. I took the car to the dealership where I assumed it would be fixed. After 9 days in the shop, they claim they drove the vehicle 80 miles and couldn't duplicate the issue. Therefore, they want me to put my family back into the car that is completely unsafe to drive. They tried to tell me that it was the "turbo lag" that I am experiencing which, in the long run, a manager admitted to my fiance and I is untrue isn't even what we are expressing as the problem. After talking to 3 managers, we finally found someone who is head of the service department at the dealership who sympathized with our issue and is letting us use a loaner until Volkswagen calls us back, but this is only after I showed them all of the other reviews on this website that state our exact issue. Now we wait to see if Volkswagen will do the right thing or if their customer service is as terrible as the dealership where we bought it when we went in with a real and terrifying issue. This is the beginning of what will be a recall. Unsafe and scary.

- Ferndale, MI, USA

The contact owns a 2019 Volkswagen Tiguan. While the contact's daughter was driving 40 mph, the epc, oil, and system/power warning indicators illuminated. The contact stated that the vehicle began to hesitate when the accelerator pedal was depressed. The vehicle was towed to capistrano Volkswagen (located at 32922 valle rd, san juan capistrano, ca 92675, (949) 493-4511) where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 920.

- San Clemente, CA, USA

My brand new 2019 VW Tiguan fwd next day after buying showed multiple problems that related to transmission and breaking and a unknown source of rattling sound. I noticed when I cold start the Tiguan and let it idle for 3-4 minutes the normal engine sound slowly goes down but a louder and more noticeable rattling sound comes up. It is heard while driving also. It's concerning but what is more concerning is the that the Tiguan hesitates while shifting gears. I noticed it happens while accelerating from a stop. Not only it hesitates to accelerate you'd feel the cars struggle while shifting gears. Each time the gear is shifting you could feel the car is at a confused state and so you feel it thump. At other times I've experienced the car almost stalls where the RPM goes up but transmission slips. It doesn't change gear. The worst of all is that while slowly breaking the car tried to speed up. The RPM is also seen to go up. The very unfortunate news is that though the dealer's technician drove with me and saw the issue they don't have a fix. VW corporation also isn't providing a fix. There's other reports of similar problems. The Tiguan has a known transmission problem according to other owner reports. It may not be all Tiguan but my car is a lemon. The problem probably has to do with which location the car was manufactured. This is a very big safety concern. I am very worried about such erratic issues 2nd day. How did VW get past safety boards. They need to solve this issue before devastating events such as death or other things occur. No vehicles should slip gears while accelerating nor speed up while breaking.

- Springfield, VA, USA

The first day I drove my new 2019 Tiguan sel home, I opened the passenger driver-side door and the handle got stuck and would not go back in...made an appointment for 2-days later to get this fixed. During the 2-day waiting period, I was stopped in a turning lane on a four-lane, lighted road to make a U-turn. When I hit the gas peddle to go the car jerked forward, and went to a standstill for about 5-seconds while my foot was firmly pressing the gas peddle. This caused the two oncoming vehicles to have to screech to a stop; and the vehicle in the middle lane had to swerve to avoid hitting me and spin out. When the Tiguan started moving forward, I had to pull over because I was shaking. The same issue happened again the next day, but no oncoming cars were in sight. Went in for the door appointment, I told the service rep about engine and asked to speak to a manager. An assistant manager came out, I told him about the engine, and he respond that's a VW and gave me a hug and two free T-shirts. New door handle had to be ordered due to corrosion, had to come back 3-days later to have it fixed. During those 3-days, the passenger seat seat belt warning sound started randomly going off, along with the airbag light flashing above the hazard light when my handbag was on the seat. Reported that and the engine issue again at next appointment. Had to leave the car for two days...at pick-up was told everything was tested fine, but VW did not bother to test the seat sensor. Was instructed to not put anything on the passenger seat, as stated in the car's manual. Requested a new vehicle, or let me out of my lease due to feeling totally unsafe...was denied by both corporate and dealer. Money should never come before safety, so I paid $3000 to break my lease today as VW Corp & dealer told me to get back in that car. This is a deadly safety issue.

- Naples, FL, USA