9.7
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 615 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle regularly, stutters or hesitates strongly upon cold start. Throttle response under light to moderate acceleration results in hesitation or bucking. Situation starts to disappear after warm up. Always after sitting for extended periods of time or upon first started the day.
- Park Ridge, NJ, USA
After a cold start the car stutters and jerks on start up. The engine rattles and It kangaroos on acceleration while the revs fluctuate between 1000 - 1500 rpm but the car drives as if it were in limp mode causing it not to accelerate. This is a huge safety issue when you are trying to pull out onto a main street which causes others to break to avoid an accident. I-€™ve taken it into three different Volkswagen dealerships a total of 8 times but due to the car not having a dashboard light on or an error code they immediately told me the car was fine and there-€™s nothing they can do being they can-€™t replicate the issue. The second issue is when I-€™m at a stop light or stop sign and upon releasing the brake pedal the car engine doesn-€™t kick back on and restart. It starts rolling backward and I-€™ve almost hit people. I get an error message on the dash telling me to manually restart the car. I have to put my foot on the brake put the car into park press the stop-start button to completely turn the car off and then re-press it to turn the engine back on all while sitting at a green light with a row of cars behind me honking. As of recently, the car doesn't have to be at a complete stop to suddenly shut off now it's happening while the car is moving and struggles to start back up.
- Anaheim, CA, USA
The car stumbles when cold, it will not accelerate. It does this for the first mile or two. Then it is OK. This has been happening for several months. The dealer says they hooked it up to their computer and can find no faults. It is very scary when trying to pull out into traffic or make a left turn into another street.
- Gaylord, MI, USA
Vehicle jerks and bucks under acceleration when cold started and when moving from a stop light or sign. Hesitates when pulling out like it's attempting to locate a gear and throttle is unresponsive at first, then kicks in suddenly.
- Warner Robins, GA, USA
Sudden Acceleration Issue. Leaving a parking lot at low acceleration my 2022 VW Tiguan SEL R-line suddenly accelerated. I was able to stomp on the brake pedal to remedy the situation. This happened twice in a 12 hour period. I have not yet taken it to the dealer as this is a rare incident at this time. All seemed like normal operation at the time the issue happened.
- Cumming, GA, USA
- Massillon, OH, USA