Affected Component: ELECTRICAL SYSTEM

Date Published
JUN 28, 2017
NHTSA TSB #
10127321
TSB Document
Summary
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Sensus downloading problems REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 26525 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 07 10 FUNC DESC : FUNC GROUP : Media , navigation and 3900 Page 1 of 2 communication Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 9999 0151101 - 0999999 201120 - 999952 134 2011 - 9999 0000001 - 0999999 201020 - 999952 136 2012 - 9999 0118101 - 0999999 201120 - 999952 156 2011 - 9999 0172111 - 0999999 201046 - 999952 CSC Customer Symptom Codes Code Description FC Audio other / Other audio problems EO Navigation / Does not work DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text ICM - Infotainment Control Module IAM - Integrated Audio Module ECU - Electronic Control Unit * ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 26525 DESCRIPTION : There have been some reports about Sensus downloading problems . You may receive an error message such as : ? A fault occurred during download due to the PIN for opening the ECU being incorrect . The error occurred while trying to download to ICM ( 61 ) ? This occurs because either the ICM and / or IAM are not responding , as both ICM and IAM are involved in ALL downloads to the Sensus system . SERVICE : We have developed two new software part numbers to ? reset ? the ICM and to set it into downloading status . If you encounter a failure with a Sensus download ( upgrade or reload ) , then try to download the applicable software part ( SP