2023 Volvo XC60
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2023 XC60 are official communications between Volvo & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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		TSB #CBR-2014 202402CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. Read More » 
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		TSB #A10247Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More » 
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		TSB #A10246aVolvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More » 
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		TSB #A10246Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More » 
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		TSB #A10246The corrective action is to inspect the leaf spring and only replace if the matching serial number is found in the Serial Number Matrix located in TIE. Read More » 
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		TSB #A10246The corrective action is to inspect the leaf spring and only replace if the matching serial number is found in the Serial Number Matrix located in TIE. Read More » 
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		TSB #TJ36202.2.0Vibration/shudder while braking Read More » 
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		TSB #TJ34246SPA Brake noise Read More » 
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		TSB #TJ36169.3.0?Sticky? rear brake pads. Read More » 
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		TSB #34647.6.1This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. Read More » 
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		TSB #TJ3665211Parking brake Read More » 
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		TSB #TJ32525ADIM message ?Parking brake service required? Read More » 
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		TSB #TJ3655530CSD Stuck in Recovery Mode, iCUP Read More » 
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		TSB #36920.1.0This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter. Read More » 
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		TSB #36801.1.0This is a Technical Journal: Check Engine Lamp and Misfire DTC - ECM P030098. Do not replace any parts. Improved software was released in 2023 week 48 (version 2.13.1). If the SW is earlier than 2.13. Read More » 
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		TSB #36734.2.0This is a Technical Journal: Turbo wastegate rod rattling noise. Replace wastegate rod. Read More » 
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		TSB #TJ36690Chirping sound from exhaust Read More » 
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		TSB #TJ36734Turbo wastegate rod rattling noise Read More » 
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		TSB #TJ36563Creaking noise from right engine pad Read More » 
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		TSB #TJ36106Electrical motor sound information Read More » 
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		TSB #QBS10177The corrective action is to perform a Total Upgrade Software download. Read More » 
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		TSB #TJ347404 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil. Read More » 
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		TSB #TJ36734Turbo wastegate rod rattling noise Read More » 
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		TSB #TJ3664720Incorrect fuel level or tank capacity Read More » 
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		TSB #TJ3664710Incorrect fuel level or tank capacity Read More » 
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		TSB #36841.1.1This is a Technical Journal: Noise Reducing Encapsulation Cover For XC60 Long Range PHEV ERAD. An ERAD Encapsulation Cover is now available to decrease the sound level by up to 3dBA. Read More » 
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		TSB #36894.1.0This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit. Read More » 
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		TSB #36814.1.0This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the ... Read More » 
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		TSB #36734.2.0This is a Technical Journal: Turbo wastegate rod rattling noise. Replace wastegate rod. Read More » 
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		TSB #TJ36519.2.0PHEV Scheduled Charging Turned Off. Read More » 
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		TSB #TJ36519VC App: PHEV Scheduled Charging Turned Off Read More » 
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		TSB #36899.1.0This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. Read More » 
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		TSB #36447.4.0This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543. Read More » 
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		TSB #36743.3.0This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More » 
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		TSB #36905.1.0This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout Read More » 
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		TSB #36187.3.3This is a Technical Journal: Internet Connectivity symbols in CCD Read More » 
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		TSB #36845.1.4This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. Read More » 
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		TSB #35976.4.0This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set. Do not replace the MVBM. Delete the DTCA's and perform a SW update. A new SW fix is planned 2024 quarter 1. Read More » 
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		TSB #36845.1.3This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. Read More » 
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		TSB #36845.1.2This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. Read More » 
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		TSB #35924.1.4This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. Read More » 
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		TSB #36823.1.0This is a Technical Journal: PHEV IEM P060700 Control Module Performance DTC. Clear DTCs, road test and then perform a new readout. Read More » 
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		TSB #36693.2.1This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload. Read More » 
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		TSB #26745.13.14This is a Technical Journal: 12V Battery Testing Method Read More » 
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		TSB #34102.3.1This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235) Read More » 
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		TSB #36426.1.2This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain. Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW. Read More » 
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		TSB #35976.3.0This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set. Do not replace the MVBM. Delete the DTCA's and perform a SW update. A new SW fix is planned 2024 quarter 1. Read More » 
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		TSB #36691.4.0This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More » 
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		TSB #35940.8.3This is a Technical Journal: TCAM Replacement Needs Prior Approval Read More » 
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		TSB #TJ35940TCAM Replacement Needs Prior Approval Read More » 
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		TSB #TJ31543P5(SPA)/P6(CMA) Software Download Guide Read More » 
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		TSB #TJ35978Convert CARE KEY to normal key Read More » 
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		TSB #31-A10241This is a Quality Bulletin: Service Action A10241: BECM Update: The corrective action is to perform a Total Software Upgrade Read More » 
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		TSB #TJ36519.2.0PHEV Scheduled Charging Turned Off. Read More » 
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		TSB #TJ3612530WPC (Wireless Phone Charger) charging information Read More » 
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		TSB #TJ3655530CSD Stuck in Recovery Mode, iCUP Read More » 
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		TSB #TJ36546IHU General Issues Read More » 
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		TSB #TJ36519VC App: PHEV Scheduled Charging Turned Off Read More » 
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		TSB #TJ36187Internet Connectivity symbols in CCD Read More » 
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		TSB #TJ36446Long Range PHEV BECM DTC P065800 Read More » 
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		TSB #TJ36455Volvo Cars App Android, no climate setting button Read More » 
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		TSB #TJ36300Over The Air Software Update (OTA) Read More » 
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		TSB #TJ36374General radio deviations ICUP vehicles Read More » 
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		TSB #TJ36451BEV High Voltage Battery Replacement Read More » 
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		TSB #TJ35929OTA not available for customer Read More » 
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		TSB #TJ36139Vehicle cannot receive OTA updates Read More » 
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		TSB #TJ36106Electrical motor sound information Read More » 
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		TSB #TJ36405Disconnect Charging Cable? With No Cable Attached. Read More » 
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		TSB #TJ36417.1.0Generator Position Sensor Circuit. Read More » 
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		TSB #TJ36318DIM message and DTC VCU1 U016800 Read More » 
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		TSB #3628520Long range PHEV BECM DTC P065800 leads to BDU replacement. Read More » 
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		TSB #KC-145Part information for AMT input shaft repair kits and the shim kit that is required for repair. Read More » 
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		TSB #QB39S10177The corrective action is to perform a Total Upgrade Software download. Read More » 
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		TSB #PB30S10177The corrective action is to perform a Total Upgrade Software download. Read More » 
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		TSB #TJ36226.2.0ISGM and charging error DTC?s Read More » 
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		TSB #TJ36189.4.0Battery, complete. Read More » 
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		TSB #TJ3668140PHEV BECM software released Read More » 
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		TSB #TJ35808?eCall Service Required? message, Back-up battery DTC TCAM-U210993 Read More » 
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		TSB #TJ36509Volvo Cars App Remote climate or ERS, not possible Read More » 
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		TSB #36796.2.0This is a Technical Journal: Oxygen Sensor DTCs. Perform a Total Upgrade of the vehicle software. Read More » 
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		TSB #36743.2.0This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More » 
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		TSB #36825.1.0This is a Technical Journal: Slippery Road alert on DIM. Perform Software download. Read More » 
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		TSB #TJ31543P5(SPA)/P6(CMA) Software Download Guide Read More » 
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		TSB #TJ3667810Recovering control modules stuck in ?not responding? Read More » 
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		TSB #TJ36189.2.2Upgrade Software. Read More » 
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		TSB #TJ36139.13.0Software. Read More » 
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		TSB #TJ3651410Software Update Fails Read More » 
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		TSB #TJ3652620ERS or preconditioning fails + message in VC App Read More » 
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		TSB #TJ36514Software Update Fails and VIDA Can?t Connect, VGM Unresponsive Read More » 
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		TSB #TJ36507Factory Reset IHU Read More » 
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		TSB #TJ36449If the software is older than V2.4, which was released 22w42, perform a software upgrade Read More » 
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		TSB #TJ3599140Ghost DTC after software download Read More » 
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		TSB #TJ3668140PHEV BECM software released Read More » 
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		TSB #PB31A10241Service Action A10241 BECM Update. Read More » 
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		TSB #A10241BECM Update. Read More » 
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		TSB #35924.1.4This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. Read More » 
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		TSB #TJ36417IGM: Inverter Generator Module Read More » 
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		TSB #TJ34102bUnnecessary Replacements of BEV and PHEV Charging Cables Read More » 
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		TSB #TJ34102Unnecessary Replacements of BEV and PHEV Charging Cables Read More » 
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		TSB #TJ34102aUnnecessary Replacements of BEV and PHEV Charging Cables Read More » 
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		TSB #TJ34102-2Unnecessary Replacements of BEV and PHEV Charging Cables Read More » 
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		TSB #TJ34102-1Unnecessary Replacements of BEV and PHEV Charging Cables Read More » 
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		TSB #TJ34102Unnecessary Replacements of BEV and PHEV Charging Cables Read More » 
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		TSB #TJ36298Long Range PHEV Message in DIM ?System Check Please Wait? Read More » 
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		TSB #TJ3671210Propulsion Message in DIM with BECM DTC Read More » 
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		TSB #TJ3657310Navigation Map View in DIM Swiping Sideways Read More » 
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		TSB #SMB87-001Climate system heating performance. Read More » 
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		TSB #TJ36195Cannot lock/unlock vehicle with remote control key Read More » 
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		TSB #TJ34102Unnecessary Replacements of BEV and PHEV Charging Cables Read More » 
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		TSB #A10247Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More » 
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		TSB #A10246aVolvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break. Read More » 
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		TSB #C00009COMPLIMENTARY UPGRADE C00009 DESCRIPTION. Read More » 
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		TSB #TJ36048.2.0Alleged issues with Intellisafe functionality. Read More » 
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		TSB #TJ36507Factory Reset IHU Read More » 
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		TSB #A10247aIn the unlikely event this should occur, Customers may complain of lowered vehicle ride height in the rear, harsh/bumpy ride, or noise from the rear of the vehicle while driving. Read More » 
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		TSB #TJ3668130Software Improvements Read More » 
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		TSB #TJ36469Google assistant voice commands Read More » 
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		TSB #TJ3644720Call button in the OHC might not be lit Read More » 
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		TSB #31698.3.3This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. Read More » 
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		TSB #36555.7.0This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload. Read More » 
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		TSB #36691.5.0This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More » 
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		TSB #35912.5.0This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. Read More » 
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		TSB #36769.1.0This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW. Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air). Read More » 
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		TSB #36691.4.0This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More » 
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		TSB #35940.8.3This is a Technical Journal: TCAM Replacement Needs Prior Approval Read More » 
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		TSB #TJ36691ICUP - ?Searching for GPS? message in DIM / CSD Read More » 
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		TSB #TJ36519VC App: PHEV Scheduled Charging Turned Off Read More » 
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		TSB #TJ19245Vehicle type and platform identification Read More » 
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		TSB #TJ36455Volvo Cars App Android, no climate setting button Read More » 
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		TSB #TJ36374General radio deviations ICUP vehicles Read More » 
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		TSB #TJ36447Call button in the OHC might not be lit Read More » 
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		TSB #TJ35884OTA - FAQ for technicians Read More » 
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		TSB #00053Q1 2023 Retailer Technical Training Requirements Read More » 
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		TSB #000381Google Built In Premium Customer Experience Program. Read More » 
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		TSB #00038C1Google Built In Premium Customer Experience Program. Read More » 
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		TSB #172023Retail Car Delivery Process. Read More » 
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		TSB #SMB17-2023Retail Car Delivery Process Read More » 
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		TSB #TJ36257Climate system heating performance (HVCH) Read More » 
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		TSB #TJ36125WPC (Wireless Phone Charger) charging information Read More » 
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		TSB #TJ36542ICUP, Upper & Lower bar in CSD not visible Read More » 
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		TSB #TJ36447Call button in the OHC might not be lit Read More » 
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		TSB #TJ36405.1.0Disconnect Charging Cable?. Read More » 
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		TSB #TJ36147.1.1Poor radio reception and sound (FM) Read More » 
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		TSB #TJ36374General radio deviations ICUP vehicles Read More » 
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		TSB #36743.2.0This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More » 
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		TSB #36691.4.0This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button. Read More » 
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		TSB #TJ36691ICUP - ?Searching for GPS? message in DIM / CSD Read More » 
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		TSB #TJ3657310Navigation Map View in DIM Swiping Sideways Read More » 
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		TSB #TJ36573Navigation Map View in DIM Swiping Sideways Read More » 
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		TSB #C00012Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more ... Read More » 
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		TSB #TJ3644720Call button in the OHC might not be lit Read More » 
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		TSB #TJ36447Call button in the OHC might not be lit Read More » 
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		TSB #TJ36555ACSD Stuck in Recovery Mode, iCUP Read More » 
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		TSB #TJ3654220ICUP, Upper & Lower bar in CSD not visible Read More » 
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		TSB #TJ3654610IHU General Issues Read More » 
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		TSB #TJ36514Software Update Fails and VIDA Can?t Connect, VGM Unresponsive Read More » 
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		TSB #TJ36082General concerns in IHU on iCUP/Google Infotainment Read More » 
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		TSB #TJ36509Volvo Cars App Remote climate or ERS, not possible Read More » 
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		TSB #TJ36137ICUP, Connected phone - echo in phone for counterpart Read More » 
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		TSB #TJ36469Google assistant voice commands Read More » 
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		TSB #S10177OTA Software check Read More » 
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		TSB #36821.1.0This is a Technical Journal: Read More » 
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		TSB #C00012Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more ... Read More » 
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		TSB #TJ36147.1.1Poor radio reception and sound (FM) Read More » 
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		TSB #TJ36447Call button in the OHC might not be lit Read More » 
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		TSB #TJ36555ACSD Stuck in Recovery Mode, iCUP Read More » 
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		TSB #TJ36514Software Update Fails and VIDA Can?t Connect, VGM Unresponsive Read More » 
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		TSB #TJ36137ICUP, Connected phone - echo in phone for counterpart Read More » 
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		TSB #TJ36509Volvo Cars App Remote climate or ERS, not possible Read More » 
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		TSB #TJ36469Google assistant voice commands Read More » 
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		TSB #TJ36469Google assistant voice commands not responding Read More » 
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		TSB #36743.2.0This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More » 
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		TSB #A10246Leaf Spring Inspect-Repair. Read More » 
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		TSB #36678.1.0This is a Technical Journal. Recovering control modules stuck in a??not respondinga?? after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ. Read More » 
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		TSB #PB38-S10222Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action Read More » 
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		TSB #S10222Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action Read More » 
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		TSB #SMB00Google Built In Premium Customer Experience Program Read More » 
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		TSB #TJ36507Factory Reset IHU and VIDA IHU/TCAM Reset Read More » 
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		TSB #TJ35856Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team Read More » 
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		TSB #SMB00-038CCustomer Experience Program. Read More » 
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		TSB #36202.2.1This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads Read More » 
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		TSB #36926.1.0This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download. Read More » 
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		TSB #36796.2.0This is a Technical Journal: Oxygen Sensor DTCs. Perform a Total Upgrade of the vehicle software. Read More » 
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		TSB #36743.2.0This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. Read More » 
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		TSB #36821.1.0This is a Technical Journal: Read More » 
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		TSB #36825.1.0This is a Technical Journal: Slippery Road alert on DIM. Perform Software download. Read More » 
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		TSB #TJ36189.4.0Battery, complete. Read More » 
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		TSB #TJ36147.1.1Poor radio reception and sound (FM) Read More » 
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		TSB #TJ35912.4.0Updated Chassis Range. Read More » 
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		TSB #TJ36048.2.0Alleged issues with Intellisafe functionality. Read More » 
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		TSB #C00009COMPLIMENTARY UPGRADE C00009 DESCRIPTION. Read More » 
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		TSB #A10241BECM Update. Read More » 
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		TSB #TJ3665211Parking brake Read More » 
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		TSB #TJ3656330Rubber cushion Read More » 
