10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,556 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Jul 262016

RL

  • miles
Takata recall

- Centreville, VA, USA

problem #8

Jul 012016

RL

  • miles
Takata recall. The contact owns a 2006 Acura Rl. The contact received notification of NHTSA campaign numbers: 10V504000 (service brakes, hydraulic), 16V061000 (air bags), and 16V344000(air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Fort Mitchell, KY, USA

problem #7

Jul 062016

RL

  • miles
Takata recall. After receiving the recall notice from american Honda motor, Acura automobile division, I called the dealer, weir canyon Acura in orange county, ca, in early July to schedule the service. However, until now, the recall service has not been performed due to unavailability of parts. It's been more than 60 days since my appointment with the dealer. Therefore, I filed this complaint.

- Villa Park, CA, USA

problem #6

Mar 012016

RL 6-cyl

  • miles
2006 Acura Rl. Consumer writes in regards to replacement parts not available to repair airbag recall notice. The consumer learned when the parts became available, the dealer were using the parts on their used car inventory, before making parts available to customers.

- Summit, NJ, USA

problem #5

Mar 222016

RL

  • miles
Takata recall. The contact owns a 2006 Acura Rl. The contact received notification of NHTSA campaign number: 16V344000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. Parts distribution disconnect.

- Gainesville, GA, USA

problem #4

Apr 292016

RL

  • miles
Takata recall. The contact owns a 2006 Acura Rl. The contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V344000 (air bags), but the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Powhatan, VA, USA

problem #3

May 282016

RL

  • miles
Takata recall. On memorial day weekend I returned my car to hooman Acura in van nuys, ca. On van nuys blvd. On the phone, I was told the policy was to hold the returned cars at the dealer, I would be given a rental voucher, and that I would be called when the repair was made. At the dealer, I was told that hooman was not taking the recalled vehicles, could not provide a date by which the fix would be made, but would provide me a rental car which I had to get that day by noon. I would have to take the recalled Acura back to my house. The complaint is regarding the false vehicle/retention/storage agreement which I am attaching to this complaint. In sum, the agmt says that it is the policy of Honda to retain the subject vehicle until parts are in to effect the repair. But the people at the dealer tell you that hooman dealership does not (and no dealer) retains the recalled vehicle. Yet the agmt that the dealer wants the customer to sign says that customer "wishes to retain the vehicle" which is clearly not my wish. Bottom line, they won't take the recalled car that you drive in. The customer has to: 1) bring two people--one to drive the rental and one to drive the rejected and unsafe car back, 2) have a space to park an additional car--which I don't, and 3) the dealer can't provide any date by which you can get the car fixed--so you can't even pay to store the recalled car yourself. The certification falsely says that the customer understands that retaining the recalled vehicle "deviates from Honda requirements". but that is false. The dealer tells the customer it won't take the recalled car pending repair regardless of what the customer wants and that the customer must store and arrange to get the car home.

- Beverly Hills, CA, USA

problem #2

May 012016

RL 6-cyl

  • miles
2006 Acura Rl. Consumer writes in regards to dealership representatives extremely rude when consumer requests loaner vehicle information until replacement parts are available to complete airbag recall.

- Oakland, CA, USA

problem #1

Oct 272009

RL 6-cyl

  • 50,000 miles
The contact owns a 2006 Acura Rl. While driving 70 mph the vehicle hydroplaned on water, crashed into a rail, and then was struck by a semi-tractor trailer. The vehicle was completely destroyed. After the failure, the check air bag warning light illuminated on the instrument control panel, but the air bags failed to deploy. The vehicle was towed the dealer. A technician stated that the air bags will only deploy if the driver was in great danger. A police report was available. The failure and current mileages were 50000. Updated 01/12/10 updated 01/13/10.

- Bonita Springs, FL, USA