10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
29,909 miles

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problem #42

Jul 252022

TL

  • miles
In an auto collision where a car rear end the vehicle from an idle position into an 18-foot box truck in front which was also idle. The vehicle smashed in the front and back which it was deemed a total loss and the airbag did not deploy. This caused the driver to have several injuries including a head concussion. When contacted the dealer service department where recall maintenance had been performed, I was instructed to contact the airbag manufacturer. The vehicle inspected by insurance adjuster (GEICO). There were no warning lamps or messages prior to the failure of the airbag deploy.

- Henrico, VA, USA

problem #41

Feb 232022

TL

  • miles
Check airbag sensor keeps coming on intermittently.

- Sugarland, TX, USA

problem #40

Mar 052020

TL

  • 700,000 miles
Check air bag system message on and off randomly while driving.

- Sacramento, CA, USA

problem #39

Aug 012019

TL

  • miles
My red airbag light & my check airbag system lights comes on and off while stationary. When it comes on it stays on from one destination to the next. When I return back to the car to start it again its not on, but if I wait a while to go to another destination the check airbag system light comes back on again.

- Donaldsonville, LA, USA

problem #38

Mar 272019

TL

  • 75,000 miles
I had the recall done on the takata steering wheel airbag, then in Jan 2019 I got a airbag warning 31-1 airbag system. Acura reset the warning, but 3 month later it happen again and now I need to replace the driverside airbag curtain. This is not covered anymore, but I would think Acura would help there long term customers.

- Fair Lawn, NJ, USA

problem #37

Feb 102017

TL

  • 80,000 miles
The contact owns a 2012 Acura TL. The contact stated that soon after the vehicle was repaired per NHTSA campaign number: 16V061000 (air bags), the contact took the vehicle to don carlton Acura (918-664-2300, located at 4905 S memorial dr, tulsa, ok 74145) for a check-up. The dealer diagnosed that the driver's side air bag needed to be repaired. There was no warning indicator illuminated and the contact was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Cleveland, OK, USA

problem #36

May 122018

TL

  • 69,000 miles
While driving the electric power steering became tight and couldn't move steering wheel left or right. The electric power steering control module

- Mckinney, TX, USA

problem #35

Jan 012014

TL

  • miles
I have had my 2012 Acura TL to the dealership and told the tech about the airbag sensor being displayed since I bought the car. I had it to the dealership for that one reason one time and the other 2X's, I just mentioned it as I got my oil change and cabin filter. Nothing or no one is in the seat; however it keeps blinking off and on. I have someone in the front seat of my car a lot and I hope that it is not a defect in airbag that would injure someone. I hope it would deploy if it needed to. I have 60,000 miles and have had sooooo many problems with this car. Just had to replace alternator (first time)and battery(for the second time in 2 years). Acura will not do anything as it is already out of warranty. In warranty Acura customer service is great. Out of warranty'they don't really care. Thank you for your time.

- Bristol, VA, USA

problem #34

Aug 122016

TL

  • miles
Takata recall. After taking my car in to the Acura of orange park fl to have airbag system checked related to the recall the repair was made and a week later the indicator light came on again. I called the dealership to advise and was told to bring it back which I did and was told the recall repair was made. However, the switch is faulty and needed to be replaced for a cost. I then called the corporate office and was told to return it at which time I was told that isn't covered in the recall. Now I don't know if the airbag system indicator is accurate or not because the light comes on and off daily as I drive.

- Jacksonville, FL, USA

problem #33

Nov 172017

TL

  • miles
Takata recall. Acura will not allow me to take the vehicle to a close-by Honda dealership, but is making me drive 1.5 hours each way to an Acura dealer.

- Pacific Grove, CA, USA

problem #32

Jan 292016

TL

  • miles
Takata recall I had called our local Acura TL dealer to schedule an appointment to get the process for the airbag recall started but never received a call back from Acura.

- Rio Rancho, NM, USA

problem #31

Jul 152016

TL

  • miles
I received a notice for my airbag last year and it stated I would receive a follow up recall notice. I have received the second notice. I called my local Acura dealer and they told me that they are not able to help me without the notice.

- Miramar, FL, USA

problem #30

Sep 162016

TL

  • miles
Takata recall. The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.

- Greenwood Village, CO, USA

problem #29

Dec 082016

TL

  • 50,000 miles
The contact owns a 2012 Acura TL. After the vehicle was repaired per NHTSA campaign number: 16V061000 (air bags), the air bag indicator illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- West Hempstead, NY, USA

problem #28

Jan 022017

TL 6-cyl

  • miles
2012 Acura TL. Consumer writes in regards to unsatisfactory customer service with recall 16V-061 and torque converter service bulletin repairs. The consumer also sent in a recall letter for the air bag.

- Billings, MT, USA

problem #27

Sep 072016

TL

  • miles
"takata recall" I received a letter from Acura automobile division March 2016 advising me of the recall. The letter stated, "Acura will send another letter when parts become available to repair your vehicle." To date, I have not received a letter from Acura. On July 20, 2016, I called radley Acura), falls church, va and spoke to gabriel to request that the part be ordered. I never heard back from radley Acura. On September 7, 2016, I called tischer Acura, laurel, md and requested that the part be ordered. I was told that it would take up to eight (8) weeks and I would be notified when the part had arrived. To date (December 7, 2016), I have not heard from tischer Acura. I called tischer Acura today and was referred to someone's voicemail. It is clear that Acura automobile division is not taking the takata recall seriously. Does there have to be another death from the malfunctioning air bag inflator before this problem is fixed" can the NHTSA assist me to get this recall accomplished"

- Upper Marlboro, MD, USA

problem #26

Feb 122016

TL

  • miles
Takata recall. The contact owns a 2012 Acura TL. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clairmont, FL, USA

problem #25

Mar 012016

TL 6-cyl

  • miles
Takata recall. Received notice in March 2016 that my vehicle is part of the takata airbag recall. I have contacted my servicing dealer monthly since then to schedule an appointment for replacement, but am continually told that the replacement for my vehicle is not yet available, and they do not know when it will be available. It is now October 16 - 7 months after I received the notice. I'm driving daily in a car that could conceivably kill me - even in a minor front-end collision. (yes, I know - don't have a front end collision. I can't control every driver on the road). I can't trade it in, because it's worthless due to the unresolved recall. Acura should buy back these cars that they cannot fix in a timely manner. Completely unacceptable handling of this situation.

- Newton, NJ, USA

problem #24

Apr 152016

TL

  • miles
Takata recall. The contact owns a 2012 Acura TL. The contact received a recall notification of NHTSA campaign number: 16V061000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenville, NC, USA

problem #23

Sep 092016

TL

  • 55,000 miles
Takata recall in March 2016, I received an official recall notice regarding takata airbag on my 2012 Acura TL from Acura international. The letter stated that the "fix" would be available summer 2016. Summer has come and gone with no notification that part was in stock at dealership (mike harvey, burlingame ca). In the meantime, I have bought a new car and am trying to sell my TL. I have been told point blank by potential buyers that they either aren't interested or are offering significantly less than my asking price because airbag has not been resolved. After a week of conversations and run around with both the dealership and Acura international, I have been told there is nothing that can be done and that no one has any idea when to anticipate the part being available. What I was told (as a sidebar by Acura service department) was the airbag in question is actually the driver side airbag and it could pose a risk until fixed that should be mentioned upon selling the vehicle. At this point, it is 6 months past the original date of notification of the recall. I am essentially being prevented from selling my car at a fair and reasonable price because Acura cannot fix the problem and I now have to question the safety of driving the vehicle in light of the information the service department inadvertently shared with me. Bottom line, I just want Acura to resolve their problem in a timely manner (whatever that is 6 months later) so I can proceed and sell my car. I have already purchased a new car and don't really want 2 cars to be dealing with. Anything you can find out and resolve would be greatly appreciated. Please contact me if you need further information.

- San Mateo, CA, USA

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