10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
43,286 miles

About These NHTSA Complaints:

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problem #6

Aug 122022

A4

  • miles
Driving on a two lane busy road, car started to jerk and shut down. Lost steering capability immediately, car veered toward ditch, stopped. Called 911 immediately because the road was busy and cars could not safely get around my stalled vehicle. I told 911 that I was exiting the vehicle for my safety. I could not restart the vehicle. There were no warning lamps or messages or symptoms alerting me to a problem UNTIL after the occurrence. I had no idea what was happening, and it was frightening. Never had this situation with any of my Audi's and I only have approximately 41,000 miles on it. After about 15 minutes a person stopped and was able to restart my vehicle (911) never got to me and I cautiously drove home. Called the dealer and had it serviced immediately. Diagnostics performed on it. It required a replacement of the fuel pump and fuel rail sensor. It found fuel pump control module to be shorting out. It seems that this type of issue should not be occurring on the vehicle with such low mileage.

- Naperville, IL, USA

problem #5

Jan 012019

A4

  • miles
This vehicle is needing a quart of oil every 300-400 miles. It's a 6 year old car, there is something seriously wrong with Audi engine design. A quart of oil every 300-400 miles is completely unacceptable. Since day 1 this vehicle has had an oil consumption problem now at 75K miles and the problem just continues to get worse.

- Gardena, CA, USA

problem #4

Sep 182019

A4

  • 56,719 miles
Because of the odor of gasoline for several weeks, I had asked the dealer to investigate and what the reason was, if any. He called to tell me the fuel pump was leaking and that I should replace it for safety reasons such as gasoline coming in contact with the exhaust manifold. The pump was replaced by them. A copy of the receipt has been uploaded. Thank you.

- Wappingers Falls, NY, USA

problem #3

Oct 262019

A4

  • 50,000 miles
On Saturday 10/26/2019 as I left my office to head home that day from work my epc light and engine mil light in my dashboard came on and the car would not start. I started to smell gas fumes in the car and smoke coming from the back seat like a fire had started. I shut off the car, got out and opened all the doors and as I approached the right side of the vehicle I spotted large amounts of fuel leaking from underneath where the fuel pump is located. I called my authorized mechanic as he has dealt with my vehicle before and he came and diagnosed the vehicle, hooked it up to his computer and gave him a few error codes. 1 was for the fuel pump, another for the after run coolant pump. He informed me that there was a malfunction within the electric fuel pump itself that's causing the issue and that's why fuel started leaking all over the floor underneath the vehicle where the fuel pump is located. He also alerted me to a service bulletin that showed up on his computer that showed a recall for the same fuel pump issues related to my vehicle as well as several others. We immediately called a tow truck to get it back to his shop. Upon further inspection after he removed the rear seat to get to the fuel pump it revealed exactly what had occurred. The fuel pump and the electronic connectors connected to the pump along with the seal had burnt out causing fuel to spill everywhere and flood the entire unit as well as my back seat where a small spark from the ignition when started almost caused a small fire under the seat which could of erupted bigger. Luckily it did not explode or got any worst and out of control. This is a serious safety risk and needs to rectified immediately before myself or anyone else gets hurt. My car has been well maintained since I purchased it in 2015 and just hit a little over 50K miles, never missed an oil change, yearly inspections and tune up.

- St.Thomas, VI, USA

problem #2

Sep 132019

A4

  • 87,000 miles
Vehicle shut down completely while in motion on a busy street.steering where became very hard to maneuver could have caused an accident due to shutdown. Tried to restart ignition in order to drive it off the road but kept shutting down completely. All electrical and components were not working. Even in neutral the steering where was very hard to turn. It turned out to be the fuel pump which cost $1400 to replace.

- Fontana, CA, USA

problem #1

Jul 232018

A4

  • 66,000 miles
I had received a recall June of 2018. It states that my car can essentially start on fire. I went on the Audi website and found out they are servicing the vehicals right now for the after run coolant pump, but hope to in the fall. This being said; do I just have to wait and pray that my car doesn't start on fire or ? that's not safe, and I didn't pay thousands of dollars to hope my car doesn't start on fire till the fall.

- Elk River, MN, USA