10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,714 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car is completely not safe it seems to have a mind of its own and that-€™s saying that I-€™ve maintained everything up to par and it-€™s still a safety hazard
- Blythe, CA, USA
Brucken motors, I purchased an Audi a4 that was advertised on your Facebook as safe, reliable, and dependent. I came to you with a down payment in hand, stating that I needed a car that drove without issues. I can afford minor repairs, but I wanted something with a clean HISTORY and service RECORD. Zachary Laney, the salesman, claimed that there was nothing wrong with this car. I asked about the headlight and was told, "Oh no, it's just a bulb! I will buy it so you can replace it." Asked about any issues and was told the car was absolutely clean. Sure enough, less than a week after I bought it, it started acting up. I took it to the mechanic to remedy the issue, paid out of pocket even though I was sold a warranty (mistake number two on your part) that I was told would cover most issues. My mechanic is experienced and has taken care of many cars, and sure enough, the issue was not fixed. It was only covered up with makeup per say. I gave it another chance and the vehicle broke down again. This vehicle, which mind you, I put a 4000 dollar down payment on, pay a 17!!!! percent interest rate even though I was told 7 and lied to on paper, is costing me over 470 a month for just the payment. Let alone the repairs. I haven't driven the car a month. Literally. I've paid on it for four months, and it's been in the shop. I let you guys know this and was ignored constantly. I was told that the check engine codes were cleared at one point which means that you KNEW this vehicle was bad. ONTOP of it all, this car was STOLEN and had title ISSUES. THERE WAS ALSO MINOR DAMAGE and a LONG service history
- Newburgh, IN, USA
The contact owns a 2016 Audi A4. The contact stated that the vehicle was parked when he detected a burning odor. The dashboard gauges and epc warning lights illuminated. The contact drove the vehicle to a gas station to refuel then back to his commercial property when he noticed there was fire coming from underneath the hood. The contact exited the vehicle and the fire went out on it's own. No police report was filed. The contact notified his insurance company and was informed that his VIN was included in NHTSA campaign number: 18V229000 (engine and engine cooling) and the failure was related to the recall. The insurance company also informed the contact to file a complaint with NHTSA and to have the vehicle towed to an Audi dealer for diagnosis. The dealer and manufacturer were not made aware of the failure. The failure mileage was 98,000.
- Elizabethtown, KY, USA
Only 500 miles following an Audi oil change, the oil sensor light went off notifying us to add one quart of oil. We added one quart of oil and continued driving and then the light went off again. We called Audi service and they told us to follow the instructions and add another quart of oil. We did and repeated one more time after another hour (75 miles). After filling the third time and driving, white smoke started billowing from the vehicle and we had the car towed to the Audi dealership 233 miles from where we were. They said that the oil gauge was faulty which sent false readings to the computer. They said that this then caused oil to go directly into the catalytic converter thus causing the smoke and fire hazard. Car only has 42,000 miles on it when this happened.
- Overland Park, KS, USA
Water pump failure - leaking after 47,000 miles. Coolant level down to minimum level in engine
- Cincinnati, OH, USA
When attempting to accelerate to enter traffic from a complete stop, & inputting a significant trottle demand, usually engine does not accelerate for several seconds (sometimes it accelerates normally. This is not turbo lag). After nearly causing an accident a couple of times, I cannot rely on required acceleration, and consider this condition very dangerous, and am reluctant to drive the car. It is 8 months old and has amassed less than 5000 miles. This has happened many times, regardless of the car being in normal or sport modes, the last being 11.22.16
- Hutchinson Island, FL, USA
- Blythe, CA, USA