10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
744 miles

About These NHTSA Complaints:

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problem #75

Feb 122024

A6

  • miles
Car flashed several warning signs, electrical system malfunction, steering malfunction, lane assist malfunction, and finally powertrain system malfunction where car was barely driveable at very slow speed, died and I luckily was able to pull over and coast into a parking spot.

- Torrance, CA, USA

problem #74

Jan 292024

A6

  • miles
Car slowed down and shut off in the middle of the road.

- Fort Belvoir, VA, USA

problem #73

Jan 282024

A6

  • miles
The car gave me electrical malfunction warning while driving on the highway, then all the screens turned black, and the car completely shut down while driving. The steering was still working, although heavier than usual, and the breaking also worked. The car slow down to a complete stop at the shoulder of the highway. This was very concerning, and thankfully happened close on exit with a shoulder at the side in which I was able to park the car.

- Lebanon, OH, USA

problem #72

Jan 022024

A6

  • miles
The car couldn't start and stopped abruptly on the way through bunches of errors on the dashboard with check engine light and steering was firm and could not lock the Car or open the door Here are the warning list for 2019 Audi A6: Electrical system malfunction Electrical system malfunction Parking aid malfunction Transmission malfunction Rear spoiler malfunction Drive system: malfunction Traction control malfunction Tire pressure monitoring system malfunction Parking brake malfunction Automatic start/stop system malfunction Start/stop system malfunction

- Plymouth, MN, USA

problem #71

Jan 022024

A6

  • miles
Warning light came on for electrical malfunction and many other malfunction lights car then shut down.

- Alexandria , VA, USA

problem #70

Dec 222023

A6

  • miles
A yellow warning light went on stating"electrical system malfunction" start/stop is not working. Within 5 miles a red warning light went on that stated pull over when safe then within 100 yds multiple warnings went off and i lost power steering, power brakes etc. I was able to get stopped but the car would not start nor was I able to even put it in neutral to have it towed. I researched the issue and it seems to be a well known issue with the alternator. There has been several state lawsuits in regards to the issue. But no recalls or information sent to owners.

- Chehalis, WA, USA

problem #69

Dec 212023

A6

  • miles
The car gave me a written error message on the dashboard that there was an electrical system malfunction. I thought to myself, "Gotta get that checked out. Let's see if it goes away." I drove a short distance home and parked. The next day I began to drive to work. I got the electrical system malfunction message again. I decided to pull into a parking lot and make an appointment to get it fixed by the dealer. Then, I began to drive back home (didn't want to risk driving to work). The car then gave me a new message that the electrical system was not working and to pull over safely. I drove for 30 or so more seconds as all the systems began to shut down. The car completely stopped within a minute or 2 of the error message, stranding me in the middle of the road. It was impossible to shift it into neutral to safely move it. If I had been driving on the highway, it would have been REALLY bad! There was almost no time to get the car to a safe spot and no chance to put it into neutral to move it. The car has since been diagnosed with a faulty generator that needs to be replaced.

- Mequon, WI, USA

problem #68

Dec 042023

A6

  • miles
Electrical fault dash warnings (steering, transmission, braking and many other things too numerous to mention came on while driving the car and it went into limp mode and forced the car to stop and would not restart. The car had to be towed to the dealership where they diagnosed the problem to be the "alternator" which is more accurately what is known as the "belt starter generator" BSG. The BSG runs the start stop feature of the car and charges the mild hybrid 48v battery system that runs many of the critical features of the vehicle. They do not have the part in stock and do not know how long it will take to get in. I understand that there is NOT an upgraded part available that will fix this issue, only the same part that they are continuing to put on all of the V6 engine models since 2019 to today. The A6,7 and A8 and Q5,7 and Q8 models in particular are being affected. This is an extremely dangerous problem that has not been remedied by Audi/VW to this point and the NHTSA should issue a recall.

- Branson, MO, USA

problem #67

Oct 252023

A6

  • miles
Vehicle stopped and is not operational. Dealer stated that the generator went out. Part is not available due to this problem occuring on so many vehicles. Vehicle has been in the shop since late, October it is now November 28th and still no ETA on part arrival or repair completion.

- South Jordan, UT, USA

problem #66

Oct 092023

A6

  • miles
Car shut down while driving due to the electrical system malfunction; had to get the car towed; ended up being a known issue by Audi with no recall related to the alternator; replaced with new alternator

- Center Ossipee, NH, USA

problem #65

Oct 252023

A6

  • miles
First sign of the vehicle is shaking and making noise while driving over 65mph. A few days later, the tire pressure warning was on. The next day, electric system malfunction light was on, advising me to contact service center. At the same day, steering function light was on and it was stiff to drive the vehicle. A few miles down the road, engine shuts off, and was unable to restart.

- Reston, VA, USA

problem #64

Oct 212023

A6

  • miles
The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".

- Chatsworth, CA, USA

problem #63

Sep 212023

A6

  • miles
Red start/stop malfunction light, then Electical System yellow light malfunction, then Red light Electical System safely stop vehicle all with 2-3 min while driving in normal city conditions

- Beaverton, OR, USA

problem #62

Sep 212023

A6

  • miles
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.

- Rensselaer, NY, USA

problem #61

Sep 082023

A6

  • miles
This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to -??limp-?? the car home, parked in my driveway and contacted Audi. Currently it-??s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563

- Hillsdale, NJ, USA

problem #60

Sep 052023

A6

  • miles
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.

- Franklin Lakes, NJ, USA

problem #59

Aug 292023

A6

  • miles
Car started by saying auto start /stop function malfunction, than Electrical Malfunction. after reading an Audi forum on Audi World there is thousand of customers complaining of the same issue. apparently its a known issue with their 48v mild hybrid system and their alternator. multiple dealerships blaming a faulty alternator. this issue has left people stranded and myself the vehicle A/C system stopped working and now parked at home until I can take to dealership. this issue is not a small one or impacting a small amount of consumers and more investigating should be done by your agency to be a Recall on this. Thx

- Houston, TX, USA

problem #58

Jun 242023

A6

  • miles
1 / 2 ? Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue ? Day after purchase, transmission error appeared on dashboard during highway driving ? Car acted up a little, so quickly got off highway and drove home. Emotionally scared ? Called tow company to haul to dealership the next day ? In the shop for few days and didn-??t have a replacement vehicle. ? Also got some message about air bags ? I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... ? Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator ? 6/22: Warning message appeared on dashboard indicating battery issue, take for service ? Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. ? Recommendation was to replace alternator. Car shop couldn-??t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 -?" 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 ? Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.

- West Chester, OH, USA

problem #57

May 302023

A6

  • miles
Was driving and car gave me an Electrical System Malfunction, shortly after all lights (abs, esc, power steering, brakes) came on and vehicle died right after. I was traveling at 25-30mph and was unable to control my vehicle. I had to have the vehicle towed to a shop because it would not start after. After some research, it seems to be a problem with the 48V mild Hybrid system. Thousands of known cases this should be a recall! Extremely unsafe.

- Van Nuys , CA, USA

problem #56

May 252023

A6

  • miles
Starter warning followed by electrical system malfunction, these were followed by Multiple warning lights (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop.

- Belleville, NJ, USA

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