3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,370 miles

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problem #8

Jul 182019

Q5

  • 44,000 miles
We were about 350 miles into a 600 mile drive. Stopped at a rest area to exercise the dog and visit the restroom. Outside temperature was 97 degrees. The car was running fine with no steering issues. The car was shut off for about 7-8 minutes. Upon restarting the Q5 tdi, the dash indicator for dynamic steering control lit up along with a do not drive warning. We had the car towed to an Audi dealer. They said that the entire steering rack needed to be replaced. To date, it sits at the Audi dealer without repair waiting on their customer service team to respond to my complaint. They initially said that Audi could help if they had more "history" on the car. I just bought it as an off-lease and post-diesel quarantine six months ago. This is our first Audi and haven't had reason to visit a dealer for repair yet. Audi's second comment was that we have no history at the local dealer. It is odd that the same part on the SQ5 has been recalled, but not on the Q5. Audi needs to own a bad part regardless of which model it is included.

- New Hartford, CT, USA

problem #7

Jul 072019

Q5

  • 41,080 miles
After driving the vehicle and parking, went to restart after engine was off for approximately 3.5 hours, heard an alarm sound upon start up and the message displayed "steering defective" do not drive vehicle. The power steering was non functional had no other option but to drive without power steering as we were stranded out of state, arrived at our destination, turned off vehicle, warning light turned off and power steering resumed, car sat overnight, upon start up the following morning the alarm went on again with warning lights illuminated again, turned car off and did not drive, car sat for 10 hours and upon start up power steering returned and drove to dealership where purchased and they could not get the system to repeat the defective steering warning illuminate, ran the codes and could not diagnose, transferred to an Audi dealer who in turn diagnosed it with a faulty steering (same as the SQ5's which have the recall) Audi refuses to cover under warranty. Car only has 41K miles on it.

- Columbia, CT, USA

problem #6

Mar 192019

Q5

  • 96,000 miles
The contact owns a 2014 Audi Q5. While turning the vehicle, the steering seized. The contact almost crashed into an oncoming vehicle due to the failure. There were no warning indicators illuminated. The vehicle was taken to Audi of queens (30-35 college point blvd, flushing, NY 11354, (929) 297-0700) where the vehicle was currently being diagnosed. The manufacturer was not notified. The failure mileage was 96,000.

- Auburndale, NY, USA

problem #5

Feb 012019

Q5

  • 95,000 miles
The steering locks-up and is extremely hard to turn in either direction while driving. The same condition exists in the stationary position.

- Waymart, PA, USA

problem #4

May 102018

Q5

  • 30,000 miles
Car has ~30000 miles. Drove it for 120 miles, turned car off at rest stop. Started car and an error indicator "steering defective, do not drive" appeared. Steering wheel would not turn. Repair shop diagnosed the problem as a failed steering assembly and noted that this issue was a recall item on the Audi SQ5 but not on the standard Q5. They explained that if I were driving the vehicle at the time of the failure that it would have been very difficult to steer the car to safety. Called Audi and explained the problem and they said Audi could not assist or comment on the failure since the vehicle was no longer under the manufacture warranty.

- Lumberton, NJ, USA

problem #3

Dec 202017

Q5

  • 48,000 miles
The contact owns a 2014 Audi Q5. While driving various speeds, the steering wheel seized without warning. The contact stated that the failure only occurred in the winter months. The vehicle was taken to a local dealer (ray catena Audi toms river East, 325 NJ-37, toms river, NJ 08753), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 48,000. The VIN was not available.

- Toms River, NJ, USA

problem #2

Jan 062014

Q5

  • 5,000 miles
The contact owns a 2014 Audi Q5. The contact stated that while driving approximately 55 mph, the steering wheel would not exhibit any resistance and did not adjust to the speed of the vehicle. The vehicle was taken to the dealer, was unable to diagnose the failure. The manufacturer was notified of the problem. The approximate failure mileage was 5,000.

- Miami, FL, USA

problem #1

Dec 312013

Q5 6-cyl

  • 3,884 miles
Vehicle has been repaired by Audi for a similar issue. Reporting again, because dealer completely replaced Audi "electromechanical steering unit". vehicle steering locked up hard, requiring very large amount of force to turn even a few degrees. Message on a display "steering is defective". vehicle has been repaired by Audi for a similar issue just on 23 Oct 2013. Reporting again as a new issue, because dealer has completely replaced Audi "electromechanical steering unit" and other parts.

- North Pole, AK, USA