10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
110,667 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Nov 142020

allroad

  • 150,000 miles
I was driving my car and felt my back in pain/burning. The heated seat element had caught the seat back on fire and burned a hole through the seat and burned my skin. Luckily, I was on a city street with a spot able to pull over immediately, turn off the car, and smother the flame with my jacket. I think this is extremely dangerous. Had I been driving and unable to pull over this would have burned me much worse or caused an accident. I am even more concerned because when I reported it to Audi all they had to say was it's out of warranty and ask me to pay $190 to diagnose it. I don't think 'oops it's out of warranty' covers my seat catching on fire and burning me while I'm driving. This could have easily become a deadly incident in different driving conditions! how is this ok?! this is clearly a safety hazard. This needs to be recalled immediately!

- Seattle, WA, USA

problem #2

Jun 092014

allroad 6-cyl

  • 100,000 miles
Rainwater leaked into the vehicle, collecting in the passenger footwell, shorting out several electrical components. I understand VW/Audi vehicles have a history of this occurring due to firewall/pollen filter/sunroof deficiencies which allow this to happen and they and their dealerships are very uncooperative in even acknowledging such a problem exists in the design of these vehicles. This is an obvious inherent design flaw. Audi is very unfair to consumers to deny such a problem exists and they should be held accountable. At no time during any regular service was it ever suggested that these drain plugs should be cleaned - while the cleaning of the sunroof rails were"?" no owner could possibly be aware that such a disaster awaits them if these inaccessible drain plugs aren't cleaned.

- Ellicott City, MD, USA

problem #1

Aug 172009

allroad 6-cyl

  • Automatic transmission
  • 82,000 miles
The contact owns a 2002 Audi all road. The contact noticed that the headlight and self leveling light had illuminated on the instrument panel. After having a recall perform on his vehicle by the manufacturer. He did not notice any differences before hand. The current and failure mileage is 82000. The consumer stated the headlights still do not work and also the air bag suspension does not work. Updated 10/26/09

- Sunrise, FL, USA