10.0
really awful- Crashes / Fires:
- 5 / 2
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 27,339 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2002 BMW 325ci. The contact stated that the recall notice for NHTSA campaign number: 15V318000 (air bags)was received in may of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Lake Worth, FL, USA
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 15V318000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Cold Spring , NY, USA
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 15V318000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. MA 10/16/15
- Simi Valley, CA, USA
The contact owns a 2002 BMW 325ci. While operating the vehicle, the air bag sensor light illuminated. The cause of the failure was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 89,000.
- St. Petersburg, VA, USA
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 13V172000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/28/15
- Fort Mill, SC, USA
The contact owns a 2002 BMW 325ci. The contact received notification of NHTSA campaign number: 14V428000 (air bags) and stated that the part needed was not available to schedule the recall repair within a reasonable timeframe. The dealer failed to provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Updated 7/21/15 updated 9/23/15
- Nashua, NH, USA
I was made aware of a two open safety recalls for my car. I am told that the affected parts need to be replaced for the ensured safety of my vehicle. However, I was told that these repairs could only be done at an authorized BMW center. I currently live in missoula, mt and the nearest BMW center is 3 hours away in spokane, wa. Obviously, I cannot drive 3 hours each way and wait however many hours or days the repairs take to have them done at the BMW center I am told has to do them. The BMW customer relations department is not willing to offer any help in fixing this situation and getting these recall repairs done.
- Missoula, MT, USA
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 14V428000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lompoc, CA, USA
2002 BMW 325I. Consumer writes in regards to front passenger airbag recall and lack of parts.
- Oxford, MS, USA
The contact owns a 2002 BMW 325ci. The contact received notification of NHTSA campaign number: 13V172000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Miramar, FL, USA
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 14V428000 (air bags); however, the part to do the repair was unavailable. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Sharon, PA, USA
Driving to work this morning, the passenger airbag above the door erupted. My vehicle was not hit by anything. I have no damage to the outside at all. I need to know how this airbag recall affects me, because it talks about in the event of a crash...and I wasn't in a wreck of any sort.
- Lafayette, IN, USA
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 14V428000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
- 6115 Costa Brava, CA, USA
Message: Hi, there was a safety recall on air bags. We own a 2002 BMW and our vehicle is also included in this recall. We contacted our local BMW dealer (niello BMW at sacramento, ca) several times but they said they don't have the parts to replace. How long do we have to wait ? thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Sacramento, CA, USA
Contacted in September of 2014 regarding recall for defective air bags. Dealer scheduled repair in September, but when we showed up for our appointment we were informed there were no air bags. We have called 4 times since then and told a shipment was coming in and we would be contacted. The last (#5) still no airbags, probably sometime in January.
- Mckinney, TX, USA
The contact owns a 2002 BMW 325. While the vehicle was parked in the driveway, the contact discovered that the driver side air bag deployed and evidence of a fire was present. The contact indicated that the dashboard was melted and burn marks were present throughout the cabin of the vehicle. The front windshield was shattered and the ceiling panel was burned and hanging down. The vehicle was not diagnosed or repaired. The failure mileage was 140,000.
- Rochester, NY, USA
The contact owns a 2002 BMW 325ci. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact received NHTSA campaign number:14V428000 (air bags) and believed the failure was related to the recall. The approximate failure mileage was 110,000.
- Baltimore, MD, USA
The contact owns a 2002 BMW 325I. The contact received a notification for NHTSA campaign number: 14V428000 (air bags). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
- Fan Mateo, CA, USA
The BMW dealership in san francisco keeps cancelling my appointments for my airbags to be replaced. I have been waiting since June. They cannot offer any assistance to helping me get my airbags replaced.
- San Francisco, CA, USA
- Greenwich, NY, USA