10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
53,532 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Sep 292017

328

  • 125,000 miles
Power steering pulley comes into contact of axle carrier, it's a clear design flaw and this car hasn't had much research and development done, the company knowingly put an unsafe beta car on the market. My belt broke because of the pulley to frame contact and stalled on the 405 freeway and ended up getting injured when the car was rear ended at 60mph. There is a service bulletin within BMW's system describing this issue and they want consumers to pay out of pocket for repairs. I spoke to corporate and they have given me the cold shoulder so far. My mission is to get this escalated to a recall before someone gets seriously hurt.

- Granada Hills, CA, USA

problem #11

Oct 082015

328

  • miles
The contact owned a 2007 BMW 328I. After exiting the highway to make a right turn, there was a delay with the engine. The accelerator pedal was slow to respond and the vehicle suddenly independently surged forward at a high rate of speed and crashed into a pole. The vehicle veered to the right as the failure progressed. The contact noticed that the vehicle was still running at 22 mph. The contact had to turn the vehicle off, remove the key, and exit the vehicle due to the failure. The air bags did not deploy. The driver sustained pain to the right shoulder and two rear passengers sustained minor whiplash. Everyone required medical attention. A police report was filed. The vehicle was towed to a repair shop by the insurance company who was not able to determine the cause of the failure. The vehicle was destroyed. The vehicle was not included in NHTSA campaign number: 13V564000 (air bags). The manufacturer was not notified of the failure. The failure mileage was not available.

- Studio City, CA, USA

problem #10

Nov 252011

328 6-cyl

  • 35,000 miles
Constant daily issue with BMW. When the car is stopped at a light or at a merging intersection, when I try to step on the accelerator to move the car, it has a 2 second delay before it moves. However if I have the dtc (dynamic traction control) on there is no issue. Apparently there is a mountain of complaints on the online car forums regarding this; but no resolution from BMW on this known issue with their cars. Please help! this delay/lag can easily cause death or injury if not dealt with.

- Buford, GA, USA

problem #9

May 152014

328

  • 78,000 miles
The car just stalls out. Sometimes, when I stop at a traffic light and then start to go, the car hesitate to go. It stalls in traffic. I have taken it to the dealer, but they can not duplicate the problem with their diagnostic test equipment. I am afraid that I will be hit by other cars because of it. Since the dealer can't seem to figure it out, I have been researching it on-line and lots of other people have the same problem.

- Yorktown, VA, USA

problem #8

Jun 122013

328 6-cyl

  • 61,000 miles
I was driving home on the highway during a rainstorm when the 4X4, brakes warning came on. The handling immediately was affected. I didn't feel the traction I was used to and braking became dangerous. I wanted to pull over but the brakes made the car stop too abruptly, causing me to skid on the wet road. Had the highway been busier I'm sure I would've been in a serious accident. I consider myself very lucky. I took my car to a local mechanic. I was told that it was the transfer case actuator gear. It's plastic and the intense heat causes it to fail. I was told this problem is very common....so much that the replacements are made of a different composite and more heat resistant. My question is why do I have to pay for a gear that is recognized as faulty. If the replacements are better than the original then obviously BMW recognizes that too. This is becoming way to common for BMW not to react.

- Budd Lake, NJ, USA

problem #7

Jul 022012

328 6-cyl

  • 75,000 miles
Car continues to have intermittent ABS brake failure after more than a year. BMW won't repair unless I pay for it. I have already had 1 electrical related safety recall due to battery cable. Several people on the BMW forum have had this issue as well, here is just 1 example: www.bimmerfest.com/forums/showthread.php?T=558662 see below tsb #sib270212 for the ABS brake failure: ___________________________ vehicle: 2007 BMW 3 series ________________________________________ nature of defect: Power train:automatic transmission bulletin number: Sib270212 bulletin date: Dec 2012 ________________________________________ summary: BMW: Dsc warning light is on. The warning lamps for dsc, ABS and brake warning illuminated. There may also be a warning in the control display for chassis control system failure. ( NHTSA item number - 10051459 ),

- Richmond, TX, USA

problem #6

May 152013

328 6-cyl

  • 88,000 miles
My vehicle did not have a recall on the following items: Hpfp, fuel injectors, wastegate. Failure- long crank, engine malfunction light, engine service soon light, clicking(rattling) coming from bottom of car(waste gate), car lose power on freeway, when rev clicking in the fuel injectors. Please help I have read many people had the same problem and many people were issue a recall. I haven't got one and am 100% positive these three items needs repair. My car is a 2007 BMW 335I and has not been issued the recall for those 3 failures. 89450 mileage please issue one. Thank you I just bought the car as of 5/15/2013 from private owner and noticed the problem till 6/12/2013 and still experiencing these problems daily.

- Redding, CA, USA

problem #5

Apr 182013

328

  • 65,540 miles
At approximately 4:15 pm on 4/18/13 I was driving on a busy roadway at approx 35mph in my 2007 BMW 328xi coupe, 65540 miles. All of a sudden the vehicles indicator light flashed orange for coolant temperature warning. Within 5 sec the indicator flashed red and the engine shut down as I proceeded through an intersection. There was no acceleration and I was left to coast out of the intersection. Luckily the intersection was slightly down hill so I was able to coast to the curb without being T-boned. Apparently this engine shut down is a designed feature in this model BMW (2007 328xi) to save the engine in the case of overheating. While this feature means well it is an extreme safety issue as other BMW customers have reported similar events while traveling on interstates and speeds up to 80mph (see bimmerforums and aboutautomobile). This type of event in certain situations could absolutely lead to loss of property and/or life. The air temp was approx 85F and I had been driving the car for more than a 30min in pre-rush hour traffic before the event. At the time, traffic was not stop and go and I was moving at a fairly consistent 30mph. There was less than 10-15 sec between the first coolant warning flashing orange, proceeding to red, and engine shut down. These were the only indicative warnings of a problem. The oil temperature was around 230F. After letting the car cool for several hours I checked the coolant which was in the normal range. I was then able to drive the car the remaining 1.5 miles to my home. At home, I was able to replicate this overheating shut down event by turning the ac on and revving the engine from 2000 to 3000 RPM at a standstill. After about 5min, once again the indicator panel flashed orange, 5 seconds later red, leading to engine shut down almost immediately. This yet again replicated the short 10 sec warning before complete engine shut down.

- Bethel Park, PA, USA

problem #4

Feb 262013

328 6-cyl

  • 69,950 miles
I was driving on highway Georgia 400, which is one of the most traveled highway's in atlanta, Georgia. Cars frequently travel 20-30 mph above the speed limit and if you do not go at least 75 mph, then you are obstructing the flow of traffic. My 2007 BMW 328xi sedan was traveling at about 80 mph until an orange engine overheat light came on, then quickly turned red. Immediately the safety mechanism kicked in which restricts my speed and I could no longer accelerate. I was in the fast left lane and tried to pull over on the left hand shoulder but there is not enough space. I was trying to accelerate to at least pull over to the right hand lane, but could not. Luckily the flow of traffic was not it's usual busy nature and cars behind me were honking as I kept trying to get over to the right shoulder (as cars were traveling high speeds). The engine noise was getting louder and louder. I limped over to the right hand shoulder and shut off the engine as it sounded like it would explode. I could smell smoke as well. The water pump ended up quitting on me, causing the engine overheat. However, no warning at all and no indication that allowed me to take pre-caution before I traveled in my car. This is simply outrageous and a design flaw. This is an extreme safety issue. Your engine suddenly quitting on you, with no warning on a major highway system" cars in every lane traveling at least 75 mph or greater while you are quickly reducing in speed trying to pull over" on top of that, there is no reading in my car for engine temperature. BMW needs to fix this or someone will die because of it. Many may get lucky they are on a side road or in a safe location when their water pump goes out. However, many are on the highway when this happens! three people worked on my car the last month and all say no way to determine when your water pump will blow. No excuses for this!

- Atlanta, GA, USA

problem #3

Jan 302012

328 6-cyl

  • 39,890 miles
I bought my brand new BMW X3 in 2007. There were small issues in the past but withing my manufacturer warrenty period. I had my rear brake pads replaced on Jan 23, 2012. On Jan 30, 2012, when I drove my X3 out my subdivison to go to work, the brake light, ABS light, and 4/4 light all on, plus load clunk type noise from rear, it was difficault to make a U-turn, managed back to home, called BMW unitedbmw dealer and towed my vehicle to dealer. They first told me that is software failure, they would try reprogram to fix, then called to tell the re-program did not work, it was mechanical transfer case actuator broken, a new one must be installed. The total charge for repair (part + labor - discount) is $2354.97. It was in the dealer for one week. The dealer insisted that it was my bad luck, not car's own issue even though the milage is less than 40K. I did some research online, found that there are plenty of similar cases and class-action lawsuits. Looks like BMW (2007 and 2008) models have lubricant problem, later BMW switched with different lubricant. Internet estimation says that ~30% of the vehichles (2007 & 2008) demonstrated this issue. As a consumer, I am trying to urge any car maker to be responsible for their products. But I never get any notice or recall from BMW dealers or maker in the past and when the problem surfaced.

- Duluth, GA, USA

problem #2

Oct 032011

328 6-cyl

  • miles
When the cruise control arm is pushed forward to accelerate mile by mile, the arm sticks causing the car to accelerate uncontrollably until the cruise control is turned off or the brake is used to disengage.

- West Long Branch, NJ, USA

problem #1

Nov 222007

328

  • 5,000 miles
New BMW 3 series sports wagon self-accelerated and crashed into the family's garage. Minutes before the crash, the car was slowing down as it was being driven onto the driveway of the house, which is perpendicular to the road. Soon after the car the garage door lifted with the steering wheel in a turn position (onto the driveway), the car started to move as through it was accelerating on its own and quickly crashed into the garage. It only stopped from the impact of hitting and breaking a structural house column and a pile of sheetrock in the garage. The engine was running, when it stopped. The entire event took place in less than a minute.

- San Francisco, CA, USA