10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,908 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 BMW 328:

Unsubscribe any time. We don't sell/share your email.

problem #8

Sep 122018

328

  • 155,000 miles
My car has been having serious issues. Over heating, smoking uncontrollably, unable to use air/ heat conditioning due to toxic smoke coming through vent. Lights signal, check engine light, and brake light will not turn off. I fear for my life and have been car pulling due to my car issues. I feel as though, my car is at risk of catching on fire. The car has even shut off 5 times due to the excessive smoke. In was told by mechanic that I would only need to pressure wash the engine and it should be fine. I have had to pull over by the highway. I have wasted several dollars due to this matter with my car. Its pains me deeply that I'm having these issues with my car. I have worked very hard to get it. I'm at a loss for words with this matter.

- Hampton, GA, USA

problem #7

Jan 032017

328

  • 101,848 miles
I began experiencing trouble with my 2009 BMW 328I sedan as early as January 2017. The air conditioner would sometimes go on and at other times it wouldn't go off.I was experiencing the same problems with the heater. Shortly after my car began to overheat and stall out.it would hold back until I was in 4th gear, if I even made it that far before dying out. It began to sound like a old VW. L reached out to my local BMW service dept. For repairs. I was told that the problems my vehicle was having, .was not under recall by BMW at that time. And that any repairs done to my vehicle would have to come out of pocket. At the time it wasn't an option. I had the repairs done at a local independent auto repair shop.11 months later I began experiencing the exact same problems all over again. Since February 2018 I have been reaching out for assistance to repair my vehicle defects which are now under recall by BMW, with no success. I've attached an outlined history of my contact with BMW customer relations.my vehicle remains stationary at my place of residences, awaiting a phone approval by BMW customer relations to BMW roadside assistance.for towing.

- Barstow, CA, USA

problem #6

Jul 182017

328

  • 10 miles
" takata recall " : I remember the moment my car accident happened ( 7-18-17 ) : when I arrived del Mar pharmacy's parking lot ([xxx] ), absolutely I slowed down my car and approaching the parking space. When my car 's front tires touch one side of the pavement ( there are 2 pavements separated apart about 3 feet with soil where are planted with flowers, each pavement is approximately 1/2 foot thick and 1/2 foot high ). while I stepped on my car's brake pedal, I felt the car suddenly lose control and it jumped on my side's pavement, and almost at the same time, both air bags burst, made the car ran over to almost a half of the distance between 2 pavements ( about more than 2 feet ) and hitting the rear of another parking car ( on opposite side of my car's parking space ( lot ). I didn't know what reason had made the braking system didn't function well, then the car jumped on the pavement, and both air bags suddenly burst, made the car madly jump over to another side of parking space ( opposite side ) and made the accident serious ( 1 car's rear almost was crashed, another car's rear on the other side of parking space was hit by this car' S head. Finally, the police came to make the report, and my car was towed away to my friend's parking lot. After 1 week, I called the repair shop which fixed my car's brake system in June. Now it is still there, and waiting for BMW investigating more than 3 weeks already, but still without any result if you still have any questions, please just email me. I will do my best to explain every detail. Sincerely, yours : [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- W.Covina, CA, USA

problem #5

Jul 182017

328

  • 10 miles
I recall the moment my car accident happened : when I arrived the pharmacy parking lot, absolutely I slowed down my car and approaching the parking space. When my car 's front tires touch one side of the pavement ( there are 2 pavements separated apart about 3 feet with soil where are planted with flowers, each pavement is approximately 1/2 foot thick and 1/2 foot high ). while I stepped on my car's break pedal, I felt the car suddenly lost control and it jumped on my side's pavement, and almost at the same time, both air bags burst, made the car ran over to almost a half of the distance between 2 pavements ( about more than 2 feet ) and hitting the rear of another parking car ( on opposite side of my car's parking space ( lot ). therefore : 2 reasons, the breaking system didn't function well at first, when the car jumped to the pavement, the air bags suddenly burst, made the car madly jump over to another side of parking space ( opposite side ) and made the accident serious ( 1 car's rear almost was crashed, another car's rear on the other side of parking space was touched by this car' S head almost no evidence ). finally, my car stopped, can't move anymore !

- W.Covina, CA, USA

problem #4

Aug 242017

328

  • 51,900 miles
I was driving my 2009 BMW 328I sedan on the highway during peak morning office hour (~ 07:45 am cst) on August 24th 2017 when all of a sudden the steering control started behaving weird. The steering wheel was not staying straight. It was going to the extreme left and right resulting in the car going all over the lanes by itself. I was scared and panicked at this sudden behavior of the car. Ultimately I hit the brakes and the car seemed to get back to control. I pulled over to the shoulder and got the car towed to my home. Note that the car was not driven for a month as I was on vacation. I am thankful to god that I am safe and didn't hit or get hit by another car!

- Schaumburg, IL, USA

problem #3

Oct 202016

328

  • 51,500 miles
Recall 13V044000 electrical system car is still affected by this recall and unsafe for driving. Vehicle has been losing power, stalling, jerking, sensors faulty, recall16V071000 airbags unsafe hazzard my son was driving the vehicle and the lights and sensors started to go, the headlight went out on the highway, he managed to get into the emergency lane and the vehicle completly stalled. He had no light including hazards on a busy highway at night. He could have been killed losing power while driving especially on the interstate. This has happened on more than one occasion and needs to be repaired, or refunded by BMW immediately. My son is 23 years old and should not have to fear for his life whenever he drives his vehicle. BMW claims the recall work was done, but this vehicle is obviously not repaired as far as the electrical system. The vehicle has lost power while I was driving on the city streets. I was stalled at the stop light and had to leave the vehicle on the side of the road abandoned. The vehicle jerks and loses power every time it's driven now.

- Alpharetta, GA, USA

problem #2

Mar 282016

328

  • 94,000 miles
While driving back from gulf shores Alabama my headlights started flickering on and off while driving on the highway the power went off on the radio lights on the dashboard went off the steering wheel locked up and an sos button came on. The windshield wipers stopped and it was torrential rains and total darkness on interstate 75. When I could see well enough to get over to the brim I googled the codes that were flashing and was given further instruction on how to get my car started again. The headlights flickering on and off and visibility ( with the rain ) was impossible. Several various codes continued to pop up and this happened until we arrivd at our destination. It was if the whole computer board had gone haywire.every code imaginable came on and we had to stop to figure out what to do to get the car going. Since then my BMW will not start unless the battery is charged. It says battery discharging or battery was disconnected so I have to keep battery cables with me at all times. So last night I'm having the airbag code come on which I do have a recall on that, as well. I have taken several pictures of the various codes involved which I will attach.

- Raceland, KY, USA

problem #1

Feb 202016

328

  • 89,000 miles
Noticed a very slight tapping when the car was first cranked--but no engine warning lights. After driving it for a few miles, a warning light indicating "charging malfunction" flashed on, and the battery symbol appeared. Because I was the passenger, I googled "BMW 328I charging malfunction" and the first result that came up read "BMW/ January 2013/ recall campaign no. 12V-550: Engine belt idler pulley bolt" for mys 2009-2012 BMW X5 xdrive 35S savs. Before I could inform driver, he complained that he had lost power steering. As we were literally yards from our destination, we parked, and returned to the car two hours later. When we recranked the car, same warnings. We decided to drive to local BMW service station. At a stop light a few miles further, many warning lights turned on simultaneously, the windshield wipers turned on, but the panel said it was still drivable and needed service soon. When the light changed, the panel went off, and the car was stopped dead in the middle of a major road. Pushed it to the side of the road to find the bolt broken and the pulley and belt loose. Upon having it towed to BMW repair, we were told the A/C compressor w/clutch, belt tensioner and belt, and oil filter housing gasket needed to be replaced to the tune of about $5090. (car had been given a clean bill of health during last oil change, and the A/C was working well earlier that morning.) wondering why the ebip bolt was recalled in so many other BMW models that year but not in ours. Information contained in their recall notification exactly matched the description of our problem.

- Savannah, GA, USA