really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
49,584 miles

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« Read the previous 20 complaints

problem #24

Oct 272017


  • miles
NHTSA #17V-683 NHTSA #17V-676 no remedy available.

- Hercules, CA, USA

problem #23

Apr 222017


  • 128,098 miles
While driving on the interstate, I accelerate and without warning, dashboard lights up with "service engine soon" and various other lights, power steering goes out, and I have to maneuver car across lanes of oncoming traffic to a safe shoulder. I turn on hazards, remove key and wait several minutes. The car turns over but doesn't start. I wait longer, turn off hazards, re-insert key and car starts up. I am able to continue driving, but avoid hard throttle. This happened 2 months ago, and I took it to a licensed mechanic who diagnosed as faulty fuel pump and replaced it. The car then had vacuum leak followed by a complete replacement of valve cover. The issue I experienced on the interstate was identical to what occurred before those repairs were done and bears a striking resemblance to issues described in the 2013 battery cable recall, yet my VIN # is not included.

- Albany, OR, USA

problem #22

Oct 112015


  • 77,000 miles
"takata recall" I have a complaint filed regarding an electrical issue I had with my vehicle which resulted in a motor vehicle crash (NHTSA id number: 10781956. My car was equipped with takata airbags, 4 of 6 airbags deployed. The airbag from the driver side caused injuries to my face and arm. I received a recall letter from BMW 4 months after the accident that resulted in the need for physical therapy due to the injuries to my arm and shoulder from the impact of the airbag, which also cut my forearm. The steering wheel on my vehicle froze while driving and in my attempt to get the wheel to turn, my brakes also failed. I had both arms covering the wheel to try and get it to budge. The only way my vehicle stopped was because I crashed into a car waiting at the opposite light. Both arms were covering the airbag at the time it deployed.

- Hamden, CT, USA

problem #21

Dec 012016


  • 100,000 miles
The contact owns a 2009 BMW 328I. While stationary, the vehicle would not start when prompted. The vehicle was diagnosed as having an electrical failure. The manufacturer was not made aware of the failure. The failure mileage was 100,000.

- Modesto, CA, USA

problem #20

Oct 202016


  • 51,500 miles
Recall 13V044000 electrical system car is still affected by this recall and unsafe for driving. Vehicle has been losing power, stalling, jerking, sensors faulty, recall16V071000 airbags unsafe hazzard my son was driving the vehicle and the lights and sensors started to go, the headlight went out on the highway, he managed to get into the emergency lane and the vehicle completly stalled. He had no light including hazards on a busy highway at night. He could have been killed losing power while driving especially on the interstate. This has happened on more than one occasion and needs to be repaired, or refunded by BMW immediately. My son is 23 years old and should not have to fear for his life whenever he drives his vehicle. BMW claims the recall work was done, but this vehicle is obviously not repaired as far as the electrical system. The vehicle has lost power while I was driving on the city streets. I was stalled at the stop light and had to leave the vehicle on the side of the road abandoned. The vehicle jerks and loses power every time it's driven now.

- Alpharetta, GA, USA

problem #19

Oct 302016


  • 119,000 miles
Electrical dafety, battery wire pulls loose from fuse box, causing car to shut down, even while in motion, therefore losing brakes and steering. Thas exactly what happened to my car on the interstate in traffic. I narrowly avoided a crash and peake BMW in kener, la refuses to tow the car, fix it in a timely manner, or offer a rental or loaner at no cost.

- Slidell, LA, USA

problem #18

Mar 282016


  • 94,000 miles
While driving back from gulf shores Alabama my headlights started flickering on and off while driving on the highway the power went off on the radio lights on the dashboard went off the steering wheel locked up and an sos button came on. The windshield wipers stopped and it was torrential rains and total darkness on interstate 75. When I could see well enough to get over to the brim I googled the codes that were flashing and was given further instruction on how to get my car started again. The headlights flickering on and off and visibility ( with the rain ) was impossible. Several various codes continued to pop up and this happened until we arrivd at our destination. It was if the whole computer board had gone haywire.every code imaginable came on and we had to stop to figure out what to do to get the car going. Since then my BMW will not start unless the battery is charged. It says battery discharging or battery was disconnected so I have to keep battery cables with me at all times. So last night I'm having the airbag code come on which I do have a recall on that, as well. I have taken several pictures of the various codes involved which I will attach.

- Raceland, KY, USA

problem #17

Feb 202016


  • 89,000 miles
Noticed a very slight tapping when the car was first cranked--but no engine warning lights. After driving it for a few miles, a warning light indicating "charging malfunction" flashed on, and the battery symbol appeared. Because I was the passenger, I googled "BMW 328I charging malfunction" and the first result that came up read "BMW/ January 2013/ recall campaign no. 12V-550: Engine belt idler pulley bolt" for mys 2009-2012 BMW X5 xdrive 35S savs. Before I could inform driver, he complained that he had lost power steering. As we were literally yards from our destination, we parked, and returned to the car two hours later. When we recranked the car, same warnings. We decided to drive to local BMW service station. At a stop light a few miles further, many warning lights turned on simultaneously, the windshield wipers turned on, but the panel said it was still drivable and needed service soon. When the light changed, the panel went off, and the car was stopped dead in the middle of a major road. Pushed it to the side of the road to find the bolt broken and the pulley and belt loose. Upon having it towed to BMW repair, we were told the A/C compressor w/clutch, belt tensioner and belt, and oil filter housing gasket needed to be replaced to the tune of about $5090. (car had been given a clean bill of health during last oil change, and the A/C was working well earlier that morning.) wondering why the ebip bolt was recalled in so many other BMW models that year but not in ours. Information contained in their recall notification exactly matched the description of our problem.

- Savannah, GA, USA

problem #16

Oct 222015


  • 10 miles
He tenido varios problemas con el carro, corriendo al voltear SE me apago dos veces Y fue muy peligroso porque los carros que iban atras casi me pegan Y claro SE molestaron mucho al sacar la vuelta rapido para no golpear mi carro, lo lleve al mecanico Y tardo mucho para hallar el problema, la flecha derecha (blinking light) esta quebrada lo hace muy rapido Y al checar me dijeron que SE tiene que reparar todo incluido el foco de atras, problema con los cables de bateria eso si me lo arreglaron gratis porque tiene recall, pero luego la bateria empezo a fallar Y hubo que cambiarla, el volante esta muy duro Y al voltear tengo que hacerlo con mucho cuidado para no pegarle al del otro carril, el mecanico no ha podido componer ese problema, a veces SE hacelera solo cuando estoy haciendo un alto Y no SE ni porque lo hace, Y tampoco SE cuando va a pasar.

- San Juan, TX, USA

problem #15

Jan 112016


  • 139,000 miles
While making a left turn, to proceed up the street leaving work, several malfunction lights displayed on the dash and than my car shuts down completely; no inside nor outside lights (it was dark outside), no dings or anything. I thought maybe I needed a jump. Called a co-worker before he left work, whom also has a BMW. He said it was not a jump I needed and proceeded to go in the trunk to locate my battery. As soon as he was able to remove the plastic screws and wiggle the panel, trying to get it from under the wall panels that was holding it in place, all my lights came back on. However, a restraint system malfunction light remained on the dash. Thank god I was driving at a low speed and on a residential street, no cars around me nor had I made it to the hwy to head home, some 30 minute ride. I don't want to think of what could have happened! the restraint system malfunction is said to have something to do with the passenger side and the airbag. I feel I am driving in a very unsafe high costing vehicle, and either way, I, my passenger or someone else could seriously get hurt with this car on the road with these issues.

- Lithia Springs, GA, USA

problem #14

Aug 112015


  • 40,000 miles
Coupe of time the vehicle lost power as the result SRS & airbag light now stay on.

- Missouri City, TX, USA

problem #13

Nov 032015


  • 89,500 miles
Car experienced complete electrical system failure. All systems shut down (lights, ignition, locks, dashboard, gauges, radio). Car could not be operated. Locks would not operate using dash mounted button, door pulls or key fob. Drivers door could only be opened from outside using valet key. Emergency lights inoperable. Problem occurred 10/29, started 2 hours later. Failed again 10/30 at 5pm. Restarted on 10/31. Dealer unable to duplicate. Car started 11/3 and failed 11/3. battery checked--fine. Ibs checked--fine. (this car is not currently listed as part of the ongoing BMW battery cable recalls, but seems to exhibit exact same symptoms).

- Rockville, VA, USA

problem #12

Oct 052015


  • 104,000 miles
Battery and starter all checked out. But break pedal stiffens up and car will not start. I have read on internet and watched a few videos about the same problem. How many people have to suffer and pay for bmws problems.

- Jonesboro, LA, USA

problem #11

Nov 282014

328 6-cyl

  • 80,000 miles
Upon returning to seattle, wa, since I flew down to berkley, ca to purchase my vehicle, I noticed excessive headlamp shake when going over any bumps on the highway, especially expansion joints. Both left and right headlamps shake equally as bad, and I consider that a safety hazard while driving. It is very distracting and searching many online forums, people have been having many issues with the adaptive headlamp bracket arms being broken. Cpo warranty does not cover headlamps according to BMW, and they are not willing to pay for both replacements.

- Des Moines, WA, USA

problem #10

Sep 172014


  • 72,000 miles
On my 2009 BMW 328I the rear right turn signal began blinking fast and an error code came on saying I needed to replace rear turn signal, I researched it to find out that they have been several service bulletins out about the rear turn signals getting corrosion. I called the dealer and they stated it was out of warranty and they would not pay to fix it. They stated they knew the service bulletins were out but it was not a recall. After further searching I found out the older models had a recall to fix this issue. If they know they have an issue then why don't they fix it.

- Palm Harbor, FL, USA

problem #9

Sep 192014

328 6-cyl

  • 63,000 miles
On my wife's 2009 BMW 328I the rear right turn signal quit working, I researched it to find out that they have been several service bulletins out about the rear turn signals getting corrosion. I called the dealer and they stated it was out of warranty and they would not pay to fix it. They stated they knew the service bulletins were out but it was not a recall. After further searching I found out the older models had a recall to fix this issue. If they know they have an issue then why don't they fix it.

- Macon, GA, USA

problem #8

Sep 052014


  • 29,520 miles
Purchased the car used appx 4 months ago with just under 25K miles. Last week while driving in traffic appx 45 - 50 mph the car started to skip and lose forward power. While waiting for a tow truck the car just lost all electrical power as well. I could hear relays clicking but nothing worked. At the shop (non-BMW) to be evaluated I had to purchase a new battery (this replaced the original). Final evaluation was that the fuel pump needed to be replaced which I have now paid for out of pocket. I am afraid that there is some electrical issue lurking as well, but so far the car is driving well. Since I purchased the car used I was not aware of any recalls but now I have searched by VIN and found the recall on the battery cable and have that scheduled. 29,520 miles is too soon to need a fuel pump replacement!

- Suwanee, GA, USA

problem #7

Feb 182014

328 6-cyl

  • 74,000 miles
I took my car into eastbay BMW for a lightbulb change (a tail/brakelight) and the technician noticed the housing of the taillight is melting on both sides, not just the one that needed a light bulb change. He mentioned it was part of a recall and then the representative said, that my car wasn't included in the recall. BMW has stated that it probably isn't the light bulb and that even though this isn't something that I have caused, that they are not responsible. They agreed that this is a faulty part, but is not covered under any recall or warranty. BMW offered to pay half the repairs which my responsibility is $475, which seems like they are admitting some fault in the matter. I have called BMW customer relations and the representative [xxx] said she isn't willing to escalate the issue because she knows it won't go anywhere. In addition, I did some research and there were over 241,000 BMW's recalled for this same reason that the cars were older than mine and out of warranty. Since this is occurring on both sides and not just one, it seems that part, the electrical receptacle is producing too much heat on both sides and therefore melting the taillight which is a major safety issue and should be considered part of another recall & therefore fixed at no cost to the consumer. Thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Leandro, CA, USA

problem #6

Dec 302013

328 6-cyl

  • 50,000 miles
I was driving on when my car caught fire. The fire broke out inside the cabin, directly behind the rear passenger-side seat. I believe this fire could have been easily avoided if the sonnen BMW service department had performed their job more diligently. A week before the fire, I began to smell a burning rubber odor when I turned on my heater/defroster. I immediately drove the car to sonnen BMW. The service advisor responded that it was not BMW's problem. I brought the car back into BMW for service. I also mentioned repeatedly that I smelled burning rubber whenever I turned on the heater/defroster. BMW kept the car for a week. Apparently, because I mentioned the heater, BMW got fixated on looking for the problem within the heating ducts and never thought to check the electrical system. After having the car for a week, they told me that they had determined that the cause of the odor was a leaf that had gotten sucked into the blower assembly. They charged me $320 to open the assembly and clean out the leaves. When I picked up the car I insisted to speaking with one of the service managers, as this made no sense to me. I pointed out that burning leaves do not smell like burning rubber, and I doubted this was the cause of the problem. The service manager insisted that they were unable to find anything else wrong with the vehicle and that, after cleaning out the blower assembly, they were unable to duplicate the issue. It is apparent to me that BMW never once turned on the defroster during the whole time they had the car┐even though I indicated that this was part of the issue. If they had, they would have immediately replicated the issue and known that it had nothing to do with leaves in the blower. Rather then apologizing, the assistant manager immediately tried to shift the blame be stating that we told them the odor was coming from the heating ducts.

- Novato, CA, USA

problem #5

Nov 152013

328 6-cyl

  • 32,500 miles
2009 BMW 328I, the directional light at times blinks rapidly and a warning of light problem illuminates. The directional blinks fast and light is dull on exterior tail and front lamps. At times works normally and then begins to blink rapidly with a bell warning and electrical warning light sign displays. This problem has known to BMW as the service dealers received a bulletin. Will not cover if out of warranty but seems to be a common issue enumerated by many customers.

- Slingerlands, NY, USA

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