hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,643 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Mar 052019


  • miles
After a personal investigation into this issue, BMW seems to still deny that my model has the same issues described in the recall. "restraint system malfunction!" appears on the car every 20 seconds frighting drivers and passengers the airbags and seatbelts might not work. This is an american car curently in Canada.

- Sumas, WA, USA

problem #6

Mar 302018


  • 84,000 miles
Hello, my 2009 BMW E92 328I is experiencing an issue where the front passenger seat sensor is not functioning properly, which will cause the airbag and seatbelt to not function as intended. There have been recalls on other models for the same issue, but with the same design and parts, I do not understand how my car is not covered. (https://brandilaw.com/2013/12/26/BMW-recalls-76565-vehicles-due-to-A-front-passenger-seat-electronic-sensing-mat-failure/) this is a very dangerous problem. I have read on several online forums that it is a recurring problem in the cars after the effective recall date. I am trying my best to do due diligence and inform the ntsb to review this incident within other BMW models and to hopefully remedy any affected cars. The design of the sensor is very poorly constructed and very expensive to fix, leaving many owners to simply forego making the necessary fixes. In fact, several mechanics informed me that customers typically avoid making the fix due to how expensive it is, running the risk of their passenger not being protected in the event of a collision. I hope the ntsb can look into this problem. Please feel free to contact me at matthewburchill@aol.com for any additional information. Thanks, matt

- Playa Del Rey, CA, USA

problem #5

Jul 042016


  • 95,000 miles
Issue: When seat unoccupied, will receive seat belt warning as if a person is in the seat. Issue: When passenger is in seat, airbag and seat belt light comes on, with warning on the display that there is a restraint system malfunction. Defect with front passenger air bag seat occupancy sensor mat, there are several recalls for this issue in different years/models. My year is not covered for the current recalls, even though its the same exact issue, and likely the same mat and/or seats. Example recalls: 17V-428 13V-564 17V-605

- Phoenix, AZ, USA

problem #4

Sep 142016


  • 115,000 miles
My vehicle suddenly displayed a passenger restraint system malfunction message following someone sitting in the seat. Everything appears to be in full working order except whatever is causing the malfunction.

- Cartersville, GA, USA

problem #3

Aug 112015


  • 40,000 miles
Coupe of time the vehicle lost power as the result SRS & airbag light now stay on.

- Missouri City, TX, USA

problem #2

Jul 062015


  • 75,000 miles
I turned on my vehicle one day and a message saying "passenger restraint system malfunction. Continue to wear seatbelt. Bring to local BMW dealership." The day before nothing happen as I was driving home from dallas to houston. Occasionally as I drive with someone sitting in the passenger seat, the warning goes away but then the chime goes off and the message reappears. This happen all in June, July, and August. Now even when no one is sitting on the passenger side, the warning comes on and stays on. The seatbelt as well seems to have no restraint and is a safety concern because if I was ever in an accident, the seatbelt won't hold the passenger back.

- Palacios, TX, USA

problem #1

Nov 022014


  • 22,500 miles
The contact owns a 2009 BMW 335I. The contact stated that upon starting the vehicle, the sensor illuminated on the instrument panel indicating that the front passenger side seat belt malfunctioned and needed to be serviced. Also, the contact indicated stated that the seatbelt failed to retract. The vehicle was taken to an authorized dealer, who diagnosed that both front seat mat sensors and seat belts were defective, and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,500.

- Miami, FL, USA