3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,000 miles

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problem #2

Dec 132019

428

  • 43,000 miles
I brought my car in after a faulty airbag light went off. Was notified by BMW that the seat sensor was faulty causing the airbag to shut off. This fault is well-known to BMW and I wrote a complaint based on my initial contact that BMW would not take responsibility. I received a call back from BMW about the complaint made to them in which they stated because I have an extended warranty they will take no ownership or responsibility for the reported problem. I was told at the dealership that this common seat sensor issue can be affected by cell phones being placed on the seat and moisture (neither of which applied to this circumstance). It is troubling to know that frequency interference can fault such a critical component and I advised BMW Corp during my phone call that proper shielding of electronic components to prevent frequency interference should be corrected. Safety components should be covered by manufacturer when it pertains to the safety of the drivers.the representative continued to press that BMW would take no ownership or responsibility for the faulty equipment but would document this in the formal complaint. There is no resolve available through BMW according to the representative.

- Concord, CA, USA

problem #1

Dec 112019

428

  • 43,000 miles
Airbags in the BMW are malfunctioning and producing a fault of the system listed as a "malfunction". BMW does not warranty this though it is a safety system that should be subjected to fixing faulty systems that could injure drivers and passengers. I purchased a 3rd party warranty for my car through map when I purchased the car but there may be a dispute of who is supposed to cover this system according to my adviser chris from BMW. Taking vehicle in tomorrow 12/12, fault began 8am 12/11 while I was driving.

- Concord, CA, USA