3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,167 miles

About These NHTSA Complaints:

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problem #6

Oct 012021

535

  • miles
Based on research it appears BMW has a long history of issues and even a recall on select years around the passenger seat sensor detector becoming faulty and impacting the ability of the air bags to deploy in a collision. This seems to a critical issue since it could result in serious injury to the passenger in the event of a collision.

- Milton, GA, USA

problem #5

Oct 232019

535

  • miles
At 72,000 miles the passenger seat belt airbag light went on and it will not reset. No accident or any other problem occurred with the passenger seat belt or air bag. It was not in motion and the light came on at engine start and did not go out.

- S Berwick, ME, USA

problem #4

Dec 272018

535

  • 76,000 miles
My car has 76,000 miles on it and the error popped up on the main screen of " "passenger restraint system malfunction." It advised me to take the car to a service center which I did. BMW of wichita diagnosed the issue as the passenger seat mat needed to be replaced. They quoted me $2,500 to fix the issue and I asked them if this was because of damage or abuse by the owner and they said no it just a part that failed. I called BMW of North America and asked if they would offer assistance in the repair and they said there were not any recalls or service bulletins on the vehicle and therefore they would not have assistance available. After researching this issue online I set there are others with this issue and so I figured I would report it to you. The first time this happened was off a cold start and before anyone sat in the seat and has continued since.

- Andover, KS, USA

problem #3

Aug 202018

535

  • 92,000 miles
The seat mat sensor (airbag) has failed on my vehicle. The item is a known problem and has been recalled on several other years, however it has not been recalled on the 2012 yet. I have contacted BMW and they refused to acknowledge the existing problem. They want me to pay $1200 to fix the item they know has failed on numerous years. This is a safety issue and they are not resolving it. They told me my case was closed and it would not be investigated any further then my phone call.

- Corona, CA, USA

problem #2

Jun 072017

535

  • miles
Takata recall. The contact owns a 2012 BMW 5-series. The contact received notification of NHTSA campaign numbers: 17V020000 (air bags) and 17V138000 (power train). The part for the recall repair was unavailable. The contact spoke with the dealer, BMW of columbus, Georgia, and was informed that parts were ordered for NHTSA campaign number: 17V020000 (air bags); however, VIN tool confirms remedy not yet available for the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect.

- Upatoi, GA, USA

problem #1

Nov 012016

535 6-cyl

  • 43,000 miles
I had to replace the airbag clock spring in my car because of a clicking sound when the steering wheel was turning any direction, sound heard when vehicle was in drive or park. I had about 43,000 miles on the vehicle when the noise started. I had called BMW to see if there was any warranty on this item being it is part of the SRS system for the car, and they told me for my vehicle VIN there was not. Being apart of the airbag system I am wondering if there was any safety guidelines or extended warranty I am not being informed of for the part I had to replace 61-31-9-354-047.

- Bakersfield, CA, USA