10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
5,979 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #19

Jan 232023

X1

  • miles
Bad engine mount after 32k miles. seems to be a common problem if you do a google search. These cars should be recalled for this.

- San Francisco, CA, USA

problem #18

Aug 212021

X1

  • miles
The rear hatch constantly closes on it's own when putting things in or pulling things out of the trunk. I've had my head hit by the lid or had to scramble to prevent it from hurting someone else. This is a safety hazard that BMW refuses to fix.

- Seattle, WA, USA

problem #17

Jan 082019

X1

  • 20,000 miles
The trunk starts closing by itself, 100S of examples on the internet for this happening.

- Redmond, WA, USA

problem #16

Jan 142019

X1

  • 12,000 miles
The tailgate automatically starts closing on me when I am loading or unloading. It starts beeping so I at least get a warning but I have to put my hand up and stop it from crashing on my head. I have told my dealership about this since the first few times it happened, but was told there was nothing wrong with it. Note my feet are not going under the bumper (and that feature does not work on this car ever anyway). This happens when car is stopped and turned off. However one time the trunk opened on me when I was stopped in traffic at a red light and had to get out of the car to go shut it. Not convenient.

- St Petersburg, FL, USA

problem #15

Jan 012019

X1

  • 1,000 miles
The rear trunk of the car starts closing by itself. I injured my hand due to such sudden closure. This problem is all over the internet with thousands of customers hitting it and BMW is not acknowledging or fixing the issue.

- Redmond, WA, USA

problem #14

Aug 102020

X1

  • 50,210 miles
The rear hatch of the BMW will spontaneously close without warning - causing the door to slam into ones head. There is no way of deactivating the foot sensor to block the hatch from inadvertently closing while a person is in the vicinity of the hatch door. -BMW is stationary with key fob in pocket - loading items into rear cargo area - without warning the hatch quickly starts closing hitting a person in the head with tremendous force

- West Monroe, LA, USA

problem #13

Apr 022018

X1

  • 10,000 miles
The tailgate consistently closes on its own. Without my foot even being near the sensor that is located under the backend. T has slammed me in a back a few times when I've had my headphones in and did not hear the beeping. I won't even let my knees get anything out of it. The dealership in fl has allegedly fixed it but continues to do it. It did it on the dealership as well. I moved in and continue to do it took it to a dealership here in Pennsylvania and they say nothing is wrong. When it hit you in the back it hurts really bad.

- King Of Prussia, PA, USA

problem #12

Apr 012019

X1

  • miles
The contact owns a 2017 BMW X1. The contact received a recall notice for NHTSA campaign number: 19V349000 (structure). After contacting BMW of riverside (3060 adams St, riverside, ca) and the manufacturer, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Beaumont, CA, USA

problem #11

May 012019

X1

  • miles
The contact owns a 2017 BMW X1. The contact received notification of NHTSA campaign number: 19V349000 (structure). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. BMW of palm springs (3737 E palm canyon dr, palm springs, ca 92264, (760) 699-2500) was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- La Quinta, CA, USA

problem #10

Apr 192019

X1

  • miles
Trim piece recall since 4/19/2019. No remedy at this time.

- Doral, FL, USA

problem #9

Jul 022019

X1

  • miles
The contact owns a 2017 BMW X1. The contact received notification of NHTSA campaign number: 16V747000 (seat belts) and NHTSA campaign number: 19V349000 (structure). The contact stated that BMW of arlington (located at 1105 E lamar blvd, arlington, tx 76011, (817) 461-9222) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Worth, TX, USA

problem #8

Apr 172019

X1

  • miles
The contact owns a 2017 BMW X1. The contact received notification of NHTSA campaign number: 19V349000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW concord (1967 market St, concord, ca 94520, (888) 707-2860) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and informed the contact to file a complaint with NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.

- American Canyon, CA, USA

problem #7

May 012019

X1

  • miles
The contact owns a 2017 BMW X1. The contact received a recall notification for NHTSA campaign number: 19V349000 (structure). The contact stated that the manufacturer failed to provide the remedy. Global imports BMW (500 interstate N pkwy, atlanta, ga 30339, 770-951-1119) was unable to determine when an appointment could be scheduled. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kennesaw, GA, USA

problem #6

Jul 212019

X1

  • miles
BMW has issued two recalls related to my 2017 BMW X1 failing to conform to Federal Motor Vehicle Safety Standards related to the emergency locking retractor (no. 16V-747) and trim piece (no. 19V-349) - with no remedy available at this time. These recalls have been effective since April and May 2019. As of July 2019, there is still no remedy available. BMW has failed to remedy this defect within a reasonable period of time.

- Monrovia, CA, USA

problem #5

Aug 012017

X1

  • 100 miles
Automatic tailgate malfunctions. Toe kick functions respond erratically 50% of the time. The tailgate has closed on my head while loading/unloading. It has opened while driving on the highway. It has opened only halfway and stalled while stationary, and more important it has stalled halfway while closing. I recently pressed the close button and drove off with the tailgate half closed, and didn't realize it until someone behind me blew the horn. Items in the cargo area could tumble to the highway and create a possible hazard. It has been in the BMW service depart 6 to 8 times and inspected at least twice by someone from BMW of N. America. Inasmuch as it is erratic they claim they have been unable to duplicate the problem. I contend it is an inconvenience which should be corrected under warranty, but more importantly it could be a safety issue. There is evidence to be found on the internet of other owners having similar issues. I have had a subdural hematoma and the tailgate closing on my head is no small concern. BMW refuses to admit the problem exists and has shown indifference. The issue continues to persist.

- Maryville, TN, USA

problem #4

Apr 012018

X1

  • 3,500 miles
Rear hatch opens and closes spontaneously if key fob is in your possession and you are in the vicinity of the rear hatch. BMW service adviser said this is a design issue and there is no available fix. Vehicle is stationary when this occurs. I have experienced this at least six times in the last four months. Spontaneous closing is particularly dangerous if you are in the open hatch area and the hatch starts to come down on you...

- Colorado Springs, CO, USA

problem #3

Jul 052018

X1

  • 5,800 miles
The car was on and in drive, but fully stopped at a stoplight on a city street. The rear door opened without any driver input. The doors were locked.

- Los Angeles, CA, USA

problem #2

Apr 042018

X1

  • miles
On Wednesday, April 4th, I was helping my collie into the back of the SUV to take her to the vets and the lift gate automatically began coming down when she was half in. I pushed the button to stop it and my dog started falling out, when I tuned ro catch her the lift gate hit my head with enough force that I fell on my knees and suffered a concussion that I am still struggling with. That lift gate has automatically come down at least a couple dozen times as we put things in that back such as groceries or boxes. We usually manage to get out if the way. We complained to the service department in December but it worked fine when the tech checked it and he didn't know what could be the problem. I have filed a complaint with BMW of ocala, Florida and have been contacted by their main office in NJ. I am reporting it because this could possibly kill a person or pet.. the car was parked in our driveway and turned off, the passenger door may have been open since I was putting things in the car for my dog, but I'm not sure.

- Ocala, FL, USA

problem #1

Nov 242017

X1

  • 11,000 miles
Rear hatch unexpectedly closes and will hit you if you can't move quickly enough. I suspect it happens if your feet move under the bumper when loading or unloading the vehicle, triggering the automatic open/close sensors. Car parked. An warning beep occurs but this only happens after the hatch has started to close. It will hit you. I have only had the car 2 weeks and it has happened 3 times. Online others have complained of this happening.

- Slidell, LA, USA