pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

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problem #1

Sep 252017


  • 5,000 miles
X1 with comfort access package. Power tailgate often closes unprompted when putting groceries ect in the back of the parked car. Closed twice while I was changing a toddler's diaper in the back almost hitting me and her. Both feet were firmly on the ground when it happened and nobody was touching the key. Luckily it beeps before closing but it could cause serious injury if caught in the closing door. The tailgate also opens at random times just when walking past the rear of the parked car. The dealership tried to blame both issues on me inadvertently pressing the key, but it has happened too many times since I originally reported it to my salesman one month after purchase. Because it does not happen every time, the dealer said they can't replicate it and it is my fault. A quick google search indicates this is a common issue on the X1 for those with comfort access.

- Pflugerville, TX, USA