4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,450 miles

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problem #2

Apr 202010

X5

  • 46,000 miles
2008 BMW X5 3.0si with recurring "parking brake malfunctions" since summer 2009 leading to failure to engage parking brake when vehicle is put in park increasing risk of "rolling" and in several incidents resulting in the vehicle not being able to move when placed into drive requiring manual release of parking brake and later "repair" by BMW service center with no resolution to the problem. The problem has been increasing over the past several months with last full incident on 4/12/10 and again on 4/20/10.

- Pleasantville, NY, USA

problem #1

May 182009

X5 6-cyl

  • 14,900 miles
I purchased a 2008 X5 new in Oct 07. In Sept 08 I started to have major problems with the brake system. Squealing-low pedal,3 major brake system repairs,1 minor repair and it needs to be towed in again because the problem remains. The service manager of the selling dealer advised bmwusa to replace the vehicle due to the dangerous and numerous problems with this car. Bmwusa marketing refused-what mechanical expertise do they possess-none and they continue to put my safety in danger and ignore the problem. Just an example in Oct 2008 the brake pads were 10mm-in April 09 they were 2mm and BMW told me I was safe to drive 1700 miles from fl to NY. A Florida dealer had to replace every rotor-pad and sensor, and less than 2 weeks later the rear brakes and sensors needed replacement again but so much for bmwusa knowing anything or caring. These people are useless and dangerous--do not buy an X5 from this company, because even after their own svc manager states to replace the vehicle they say there is nothing wrong and don't give a [xxx] about your safety. Stay away from BMW. Damage resulting = this car cost almost 60K, the kids finished college so it was time to buy a car I always wanted--im out all this money, cant drive the car with this problem and BMW cares less--since when should a marketing guy make decisions about mechanical problems, and then over the advice of a trained service manager. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Forest Hills, NY, USA