10.0

really awful
Crashes / Fires:
0 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
70,028 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 BMW X5:

Unsubscribe any time. We don't sell/share your email.

problem #113

Sep 042022

X5

  • miles
I was driving to work one morning On the highway, when I suddenly heard a loud sharp noise from the engine bay that followed with the engine and battery lights turning blinking on my display with sudden loss of steering. I panicked but quickly put my vehicle into neutral with my hazard lights on and slowly hit my brakes till I came to a complete stop on the highway. I got my vehicle towed back and upon further inspection saw that the idler pulley bolt snapped completely off. I researched and saw that this bolt has been recalled twice already with the same issue. If this was during a heavy traffic situation it could have been far worse.

- Bixby, OK, USA

problem #112

May 302022

X5

  • miles
Our car get on fire from begin low on oil, we stopped on the side and went on another car to get oil at the gas station and Suddenly star on fire and our entire car truck burned. Luckily we were able to get out off the car on time.

- Melrose Park, IL, USA

problem #111

Jun 162022

X5

  • miles
As I was slowing down to make a turn, the vehicle went into neutral and shut off. I immediately turned it back on and put it in drive and the same thing occurred moments later. I start it again and drove away enough to safely park. I let the car rest in the off position for 30 minutes and it drove fine. There were no warning lights and the vehicle is well maintained with scheduled services. I contacted the nearest reputable mechanic and explained the situation. I drove it there. They found no faulty codes when they plugged in the computer and the battery has no issues. The vehicle drives fine now, but this is very concerning especially since this took place in local traffic.

- Uniondale, NY, USA

problem #110

Feb 022022

X5

  • miles
my vehicle has symptoms of the auxiliary water pump for turbocharger going bad. the pump is noisy, and smells very hot/burnt. There was a recall in 2011-2012 that was done on my car for this part, however it appears the same issues are currently arising. Under the 0011730400 B110518 Recall: Electronic Auxiliary Coolant Pump, updated in 2018, my vehicle isn't listed as affected, however I believe it should be.

- Prior Lake, MN, USA

problem #109

Oct 012021

X5

  • miles
The SUVs drive belt has come loose and was ingested through the front crankshaft seal, causing engine issues such as oil starvation leading to engine damage and unknown check engine codes. The SUV has been confirmed to have belt fragments inside the engine. I have video documentation.

- North Las Vegas, NV, USA

problem #108

Jan 042021

X5

  • 114,000 miles
BMW usa is hidden recall information and repair history and I am worried about cause I don’T know what they change or do of my care I need this information please.

- Georgia, GA, USA

problem #107

Nov 162020

X5

  • 166,000 miles
The contact owns a 2011 BMW X5. The contact stated while driving at 62 mph, the passive tank level sensor failed. The contact that stated that the vehicle then went into limp mode not allowing him to exceed 50 mph while driving. The contact stated that the check engine warning light was illuminated. The vehicle was taken to valley BMW (4725 mchenry ave, modesto, ca 95356) where it was diagnosed with the passive tank level sensor needing to be replaced. The contact wanted a second opinion and took the vehicle to an independent mechanic where the mechanic confirmed the first result. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the failure was a well known issue. The failure mileage was approximately 166,000.

- Stockton, CA, USA

problem #106

Nov 292020

X5

  • 128,000 miles
Vehicle's engine, being a diesel, requires nox trap system and scr systems in order to reduce harmful emissions per epa standards. In order for the scr system to work properly, the engine must inject def (diesel-exhaust fluid) into the scr system. In the BMW X5 35D, the def system is comprised of two tanks: The active tank and the passive tank. A common problem with this system is the primary sensor of the passive tank failing. The sensor itself fails, but the entire tank has to be replaced as a result of the sensor's issues, resulting in several thousands of dollars being spent due to the sensor itself not being able to be replaced in the original tank. Recall is recommended for BMW to replace these sensors as the failure of these sensors results in the scr catalyst system failing to operate, which in turn significantly decreases engine performance, increases exhaust emissions, and results in the engine not knowing the capacity on which to operate. This can be dangerous.

- Stockton, CA, USA

problem #105

Mar 302021

X5

  • 76,000 miles
While driving home from work, the engine light came on and reduced speed on I95 interstate 95south in Chicago. I have spend over $18,000 on engine issue and high consumption of oil is also a major issue. There is a severe engine issue that may lead to an auto accident while driving. Once the engine reduce power it's very difficult to pull the truck over to safety. The whole X5 5.0I needs to be recalled.

- Chicago, IL, USA

problem #104

Dec 242020

X5

  • 113,000 miles
Vehicle indicated the engine was operating at reduced power, unable to accelerate and barely able to pull over. Speed was reduced to 5mph in the middle of the highway.

- Summit, NJ, USA

problem #103

Aug 042020

X5

  • 11,555 miles
Excessive oil consumption under normal driving conditions

- Lebanon, ME, USA

problem #102

Feb 012020

X5

  • 190,000 miles
The contact owns a 2011 BMW X5. The contact stated the vehicle was emitting a burning odor coming from both inside and outside of the vehicle when driving. The contact stated that after stopping then attempting to accelerate the vehicle, the vehicle would hesitate. In addition, the vehicle jerked when turning or decelerating. On a separate occasion, the air bag warning light flashed. The vehicle was taken to the dealer (roadshow BMW, address: 405 N germantown pkwy #6207, cordova, tn 38018, phone: (901) 365-2584) who informed the contact that the VIN was not included in NHTSA campaign numbers: 16V746000 (fuel system, gasoline), as well as, the recalls for the air bags and engine (NHTSA campaign numbers unknown). The vehicle had not been repaired. The manufacturer was made aware of the failure who referred the contact to NHTSA to file a complaint. The approximate failure mileage 190,000.

- Memphis, TN, USA

problem #101

Oct 232019

X5

  • 94,000 miles
The car is putting out white smoke. It seems as though oil is entering the combustion chamber and burning out of the exhaust. The oil is either burning or leaking into the fuel system. There is a significant decrease in fuel consumption and the acceleration is affected. As I was driving there was a warning that the engine has gotten too hot to drive and to pull over immediately and I had it towed to a garage. There were no temperature warning lights or coolant warning lights and coolant level was fine. BMW does not have a temperature gauge to know if your car is getting hot. Stupid design.

- Spencerport, NY, USA

problem #100

Feb 112020

X5

  • 81,719 miles
The contact owns a 2011 BMW X5. The contact stated that the check engine light illumunated. The vehicle would roughly turn off and had a sound of the engine still running when the vehicle was turned off and parked. The dealer checkered flag BMW 5225 Virginia beach blvd, Virginia beach, va 23462 (866) 414-7820 stated that the extended warranty did not cover the issue.the egr cooler that cools the exhaust fumes was diagnosed as the issue and needed to be replaced and there were no recalls. The manufacturer had not been contacted yet. The failure mileage was 81,719.

- Virginia Beach, VA, USA

problem #99

Jan 202020

X5

  • 88,700 miles
Driveshaft failure

- Marietta, GA, USA

problem #98

Nov 282018

X5

  • 180,000 miles
I am having an exhaust leak into my cabin. I already replaced the egr cooler and it went away, but now the smell is back.

- Bennington, NE, USA

problem #97

Jun 202019

X5

  • miles
The vehicle loses power and suddenly increase it while driving the vehicle it also jerks steering feels loose leaking oil from the engine. Computer on the dash reads to add a quart this is happening every other day since I got it back from the dealer. The vehicle is back at the dealership and advisors tell me there is nothing wrong with the oil all lies. They dismantled my entire engine the vehicle never drove the same again plus the check engine light is flickering. Please help!!!!!!! vehicle shut down on me while I was in the highway driving slowing I pulled out of the highway into and exit and from there I had it tow to BMW after they so called fixed it again

- Far Rockaway, NY, USA

problem #96

Feb 282017

X5

  • 111,000 miles
Drove my vehicle in to the BMW dealer for coolant leak/water pump service and oil change. The next day they inform me the car stalled during a standard test drive after the service was performed. The were unable to specify what caused the engine to stall and did not release diagnostics to me but told me that a new engine was needed. NY state dept of vehicle forwarded a report stating vanos faults. There are currently BMW recalls for engine and engine cooling, electric auxiliary water pump failure, and an unspecified recall for vanos bolts unit that loosen or break over time causing the engine to have reduced power or stall. My VIN number is not under these recalls but should be.

- Center Moriches, NY, USA

problem #95

Oct 242019

X5

  • 80,000 miles
I got an engine malfunction warning light on my 2011 BMW X5. I brought it to a mechanic who told me the issue is the high pressure fuel pump. There is a recall for other bmws although mine is not on the list. The mechanic indicated this is an ongoing issue for my BMW and should be covered by a recall.

- Potomac, MD, USA

problem #94

Aug 022019

X5

  • 98,000 miles
I have received an engine code 4bcc " passive tank fill sensor" for my 2011 BMW X5D. This is in the the emission system def tank. This appears from my research that it is a frequent problem.

- Scotts Valley, CA, USA

Read the next 20 complaints »