10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,175 miles

About These NHTSA Complaints:

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problem #4

May 152019

X5

  • 76,000 miles
Drive shaft malfunction. Was driving this morning and made a normal left turn and I heard something pop and as I continued to drive something front passenger wheel well was banging. I got the car towed to my mechanic and they discovered there was an actual recall on this same part. I never received any mail notification about this part and I am constantly receiving mail about an airbag recall that BMW has said they have already repaired. BMW did some repairs on my vehicle (and held it for week) less than a year ago and never mentioned repairing the recalled parts. This is horrible! the BMW dealership was BMW of annapolis, in Maryland. If photos are needed my repair shop can provide them.

- Laurel, MD, USA

problem #3

Jul 012017

X5

  • 52,200 miles
Was driving at 60mph on the taconic state parkway with my family on flat pavement when I heard a loud pop from the rear of my sav like tire blew out. Pulled over thinking a tire popped. Saw nothing so I kept driving, I immediately noticed something wasn't right with the suspension in the rear of the truck. Had the truck towed to a shop, both of the rear springs broke in different locations. The passenger rear spring sheered off at the bottom of the spring. The driver side sheered off at the top. I have not taken any pictures yet because it is in the shop but I can get them later this week.

- Hopewell Junction, NY, USA

problem #2

Feb 052016

X5

  • miles
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW bellevue in bellevue, Washington was made aware of the recalls, but did not have parts available for the repair. The dealer stated that the contact would receive a second letter once the parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Kirkland, WA, USA

problem #1

Jun 172015

X5

  • 48,500 miles
I was hit by a car turning left in front of me. Left front side and door hit. Wheel knocked at angle under car. Steering wheel airbag burned my right hand when it deployed.

- Austin, TX, USA