10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
32,757 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 082021

X5

  • miles
Was driving and saw many random warning lights going off in the car then smoke filled the cabin. I stopped went to the rear of the vehicle opened the trunk and noticed an actual fire coming from the side wall compartment that hold the car jack. After a couple of minutes the entire inside of the car was engulfed in flames.

- Canyon Lake, TX, USA

problem #6

Dec 142020

X5

  • 75,000 miles
My car was parked in front of my home and the next morning after a heavy rainstorm, both the front driver and front passenger foot well were filled with water. This is a big issue since the carpet is wet and a ripe breading ground for mould. This issue is concerning since I would expect a BMW vehicle to have no opportunity for leaking water from the outside.

- Laurel, MD, USA

problem #5

Mar 192019

X5

  • 65,000 miles
BMW X5 continued flooding panoramic sunroof leaks manufacturing defect. Flooding interior. The moister make the X5 dangerous to drive ( floor drivers side over one pint of water, driving ability impacted, brakes, no visibility due to severe condensation on windshield, electrical components damaged. BMW of North America is aware of this nationwide problem. This X5 BMW X5 extended coverage +Feb 15, 2020, certified +2. maintenance plan Feb 15, 2020 + cpo plan covers defects of materials until 2021 and or 100K miles on both incidents of water damage the vehicle was parked on a residential street.

- Springfield, PA, USA

problem #4

Feb 152019

X5

  • 7,500 miles
Our BMW X5 2014 had a sudden spontaneous fire which engulfed the entire car when it was driven on the highway.

- Rochester, NY, USA

problem #3

Nov 072018

X5

  • 55,000 miles
Sunroof exploded while driving at 60 mph

- Garden Valley, ID, USA

problem #2

Nov 262016

X5

  • 18,000 miles
My car caught on fire by itself while I was driving on a Suburban street with the entire family in the car. It was quickly consumed by flames. I stopped at an intersection and we all got out thankfully.

- Glenview, IL, USA

problem #1

Jun 192015

X5 6-cyl

  • 8,800 miles
As I was driving on the highway at 70 mph, my locked passenger side door came unlatched. I heard the wind from the outside and the alert came on, that's how I knew it came open. I had already been driving for an hour, so I know it had been closed. Three days later, my locked rear passenger door did the same thing. I had been driving for ten minutes that time and I was going 30 mph. Both times, the door lock remained in the down position. This greatly concerns me as a safety issue. Updated 09/14/15 updated 10/26/2017

- Schertz, TX, USA