While I was stopped at a traffic light, the vehicle started giving warning after warning. This included "Drive Train Failure", "Cannot Charge", "Roll over detection" etc. Then the car went into Neutral and would not move. That stranded me in a very unsafe location in the middle of the busy intersection. The vehicle's computer system appears to crash like a laptop would.

- Basking Ridge, NJ, USA

BMW notified me that the connected drive services would not function on my 2016 BMW X5 after Feb 2022. BMW-€™s failure to assure the functionality of its safety options beyond 5 years of use is inexcusable and unbelievable as is the claim that there is no technical fix. I am almost 80 years old and the features that I will lose are even more important to me now than they were when I purchased the car.BMW chose to put obsolete 3 g technology in the 2016 X5, on the cheap, instead of the 4g technology that had been available since 2010. BMW must have known that 3g had a limited life span since BMW should had a similar problem with older models BMW cars with 2 g that they upgraded for customers

- St Johns, FL, USA

Due to a phasing out of the 3G network by cellular carriers, BMW ConnectedDrive/BMW Assist services, such as BMW Assist eCall, Advanced Real-Time Traffic information, Remote Services, and BMW Online will no longer be supported starting February 2022 for select vehicles. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. While we understand your disappointment with the discontinuation of the ConnectedDrive services, due to the hardware included in your vehicle at the time of manufacture, there is not a technology upgrade available that would allow you to continue to use these services after the expiration of your contract or February 2022, whichever comes first.

- St Johns, FL, USA

Whenever I get to a stop light or sign, the vehicle goes into park on its own. I took the vehicle to coggin BMW 05/05/2021 and they said maybe it needed a software update which they did but the vehicle still goes into park on its own. This happened again today 05/13/2021. These incidents have all happened on a city street in port saint lucie, Florida. Please note that this has happened on numerous occasions. I do not have any receipt to show because coggin BMW stated that since they only did a software update they did not issue a job ticket. The technician did indicate that he has seen this problem with another vehicle before. The consumer stated the vehicle is back in the shop, it goes into park when you stopping at a stop light or stop sign.

- Port Saint Lucie, FL, USA

I was driving down the highway going about 70 mph on a clear day and there was a loud explosion sound from the roof. I then heard air and glass. At that time I figured out the sunroof broke. When I was able to stop I found a huge hole in the sunroof.

- Colorado Springs, CO, USA

When drive the car, suddenly driver side and passenger side mirror change the angel.I tried the adjust my mirror with the swith while I drive the car.it is very dangerous and bloomfield BMW dont know how to fix it even I explain to them problem is a electric connectors pi and needs contact cleaner.

- Weehawken, NJ, USA

I was driving my car on the freeway at around 70 mph when suddenly the sunroof "exploded" with a loud noise and the glass came down. The sunroof was closed at that time. There was no obvious cause or impact and I was not aware of any prior damage to the glass.

- La Jolla, CA, USA

I parked my X5 on an incline, put the car in park, set the parking break and turned the vehicle off. Locked it and went inside. There were workers outside for about 10 minutes before coming in to the house that witnessed it sitting there for that amount of time. After being inside for about 5 more minutes or better, I went to leave and found that my car had rolled and hit a tree. The parking break worked seeing that there was snow built up on the back tires, however, you can see from the pictures that both front tires rolled. BMW looked into it and said the car diagnostically checked out fine and that it is normal for both front tires to roll while in park"?"

- Rapid City, SD, USA

While driving, all of sudden, dashboard becomes blank. I brought this point to BMW bellevue dealer. It was confirmed that there was no issue identified. However, it occurred a couple of times in a year. Since I was driving 35-speed limit road, I pulled the vehicle and stopped the enginer and then restart. The issue disappread. I'm not sure what would be the consequences of it when I'm driving at highways or at high speed.

- Sammamish, WA, USA

BMW has in my opinion delivered cars with a safety risk due to distracted driving risk due to their poor software. The method for connecting to and operating an iphone (and perhaps other phones) via the radio and speakers is clumsy and distracting. For example, the software demands six or seven interactions with the phone screen and car control rotary selector and car screen to achieve tuning an am station. (there is no am band in the radio because the brakes on this hybrid would affect the am signal.) in my opinion, BMW has no excuse for this distracting and annoying software and it shows a careless disregard for ensuring the safest driving experience for its customers and clack of concern for other road users. The dangers of distracted driving are well known. I drove a rental Ford on the weekend - it worked intuitively and flawlessly via apple play and did not create any distractions. In my opinion BMW should be made to retro-fit that software to their affected products.

- Lake Forest, IL, USA

Upon first service, based upon whirring noise in front of car, service advisor advised that the front tires were badly cupped on the inside and outside edges and needed to be replaced. A second service advisor advised that the BMW X5 with the sports package naturally cupped the front tires and most people choose to replace the tires before 18000 miles due to noise. This is an 80,000+ dollar car. Does that seem normal, or acceptable. BMW's only response after several contacts was to have a lady from public relations call me and tell me BMW wasn't going to pay anything. I never asked them to pay anything. If the car is defective, it should be recalled. Knowing they have produced a car that with the sports package excessively wears tires, expensive tires, means they should not put the sports packages on the X5, 50I. Since BMW refuses to even recognize the problems, where should I turn? one dealership has offered to sell be two front tires for $700, but should I have to buy them. We're talking new tires every 15-18000 miles.

- Ocean View, DE, USA

The attorn. Gen of fl suggested I reach out to you to express a concern I have for our X5 edrive. We bought this vehicle at reeves BMW in tampa. Since we have had the vehicle, it has been a major issue and now that we have a newborn, it has become a safety concern of ours that the car automatically shuts off when the driver's door opens. Not only can we not pre-condition the car when we are trying to put him in the car seat, but anytime we get out to grab something, it leaves him with no A/C and in winter the heat will shut down. I also cannot sit in the car with my child and wait for my husband to come outside or if we are away from home and he has to run in somewhere, the car shuts off and we are left in the heat. We live in Florida and it is dangerously hot when a car is not air-conditioned. I literally have to crawl from the driver's seat and exit another door, if I want to keep the air on, or I have to crawl into the driver's seat, if I am a passenger. We can't even turn on the car to cool it off before we leave the house or another destination, because the car shuts off if you are not in the driver's seat. The most dangerous thing, is that if you get out of the driver's side, the car remains on in all other aspects (radio, lights, etc.) and appears to be running. This may confuse someone to think the car is safe and the ac or heat is running. I believe this may cause a major accident with this or even a death, if all customers are not educated. There is a pre-condition feature the car has, but it only works if it is charged enough. Anytime we are not at home or with enough battery (which is often), we do not have this option and it is very inconvenient and dangerous. In my opinion it should be a 'safety recall', so no one is hurt from either extreme heat or cold conditions, when the car fails.

- Tampa, FL, USA