2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,000 miles

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problem #1

Jun 042020

X6

  • 55,000 miles
Issues: Both front thrust arm bushings worn, oil leaking from vehicle, replacement of microfilter needed, brake fluid flush service and sunroof not initialized. Comments: I took the vehicle in to be serviced as I was getting a driver stability malfunction error and when driving over potholes or any uneven street/highway, wheel would jerk extremely hard causing me to enter other lanes. Vehicle was pulling hard and I heard noise every time I drove over uneven roads. I was also getting an anti-trap malfunction for sunroof error message. Issues: Vehicle sputtered, shut off in the middle of an intersection and would not start, vehicle still pulling and needed to replace the two front tires. Comments: Due to the vehicle malfunctioning, sputtering and not starting, I was stalled in the middle of an intersection and could have been injured in an accident. Other motorists helped push the vehicle to the side of the road to get me out of the way of oncoming traffic. Issues: 2nd occurrence: Faulty fuel pump and ekps (< one month after first repair). Vehicle needed right front tire replaced. Comments: Upon driving my vehicle onto the dealership lot to have my tire replaced, as soon as the technician got in the vehicle, it stalled and would not start again. Issue: 2nd occurrence: Left front thrust arm ball joint loose causing clunk in front end. Issue: 3rd occurrence: Left lower control arm bent. Wheel alignment needed due to bent control arm. Comments: My husband was driving on the highway with our children in the car and the tire and steering wheel began to jerk. The steering wheel had to be turned all the way to the right for the vehicle to go straight on the highway. These issues put my family in danger and could have severely caused my family harm and/or harm to other vehicles.

- Harper Woods, MI, USA