really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
38,500 miles

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problem #2

Sep 222015


  • 77,000 miles
The contact owns a 2009 Buick Enclave. The contact stated that the liftgate would intermittently close when it was not operated manually. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

- Englewood, NJ, USA

problem #1

Apr 012013


  • miles
2009 Buick Enclave. Consumer writes in regards to power liftgate malfunction. The consumer stated the power liftgate malfunctioned and injured her husband in April 2013. The consumer stated her husband planned to remove some items from the vehicle. As she pushed the power button, the liftgate began to open as usual. When it reached the top, her husband started to reach for the items. Without warning, the very heavy liftgate dropped about 18-24 inches, hitting him on the forehead and cutting a perfect V which matched the design of the latch. He was knocked to the ground with blood pouring from the gash in his head. The next day, the vehicle was taken to the dealer, where the struts were replaced.

- Stillwater, OK, USA