really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
59,446 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Feb 142019


  • miles
The contact owns a 2009 Buick Enclave. The contact stated that the air bag warning indicator illuminated. Also, the front passenger and rear driver's side seat belts would not lock. In addition, the tailgate was difficult to pull down and the tire sensor, air bag, and check engine warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the seat belts needed to be replaced. The vehicle was included in NHTSA campaign number: 15V415000 (structure). The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was unknown.

- Lyford, TX, USA

problem #7

Aug 302018


  • 104,895 miles
I keep getting a message that says service air bag. My local dealer says that they have a service bulletin that says there is a faulty sensor & the fix is to have their electrician hard wire the problem. ($550 my cost) I asked what if not fixed, said that front collision the airbag would not deploy. To me this is a huge safety issue & should not be my problem to repair.

- Midland, TX, USA

problem #6

Mar 312018


  • 102,000 miles
Power steering locks up or goes out while turning at slow speeds or when you apply the brakes. This happens on the highway, city streets, parking lots or in driveways. There is no warning or apparent reason for this to happen. When it started we had our mechanic take a look, and he stated everything looked good and power steering fluid levels were normal. He suggested he could look at the steering rack and pinion could be what is needed, since this is common on this model and year of vehicle. As time goes on it continues to worsen and is not safe to drive the vehicle with or without my family as passengers. The mechanic stated it was going to cost upwards of $1300 to repair, which we feel should be the cost of the manufacturer since this is a common problem!

- Bellevue, OH, USA

problem #5

Feb 272016


  • 75,673 miles
My service air bag light came on for no apparent reason, after my friend and I re-entered the vehicle while on a day outing. I believe it to be for the passenger seat, because the passenger air bag dash light will not illuminate to on when a passenger is seated in it. Worried that it may be for the whole air bag system. When I called my dealership after reading about the recall, there response was unfortunately your car is not covered. I don't understand why? they said the same thing when the power steering pump went out on it & I paid separate for a diagnostics, which they sent me down the road, which is 125 miles one way from the dealership. Only to return a week later and have is replaced.

- Seward, AK, USA

problem #4

Jul 172014

Enclave 6-cyl

  • 98,000 miles
We have a recall 14187 from Buick. This recall has been in effect for few month. We have contacted our dealer jones motor in savannah, tn. They have been unable to get the parts from Buick to repair our car.

- Decaturville, TN, USA

problem #3

Mar 112014


  • miles
The contact owns a 2009 Buick Enclave. The contact received NHTSA campaign id number: 14V118000 (air bag). The contact stated that the part was unavailable as a result the remedy was unable to be performed. The manufacturer issued a notification letter stating that the part was available however, the dealer did not have parts available to perform the remedy. The contact had not experienced a failure.

- Cincinatii, OH, USA

problem #2

Aug 162009


  • 55,000 miles
Got into a major accident two cars ran into my vehicle and everyone was injured and the air bags did not come on to prevent that. I have insurance and police report that states this.

- Beaumont, CA, USA

problem #1

Jan 012010


  • 40,000 miles
The contact owns a 2009 Buick Enclave. The contact stated that the service air bag light remained illuminated. The vehicle was taken to an authorized dealer on numerous occasions, where the air bag sensor was replaced several times. The failure continued. The failure mileage was 40,000 and the current mileage 53,000.

- Corpus Cristi, TX, USA