really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
70,986 miles

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problem #99

Jun 042019


  • 112,000 miles
While in motion and braking to turn right or left, my power steering completely goes out. The steering wheel becomes very difficult to turn causing me to almost hit another vehicle as the turning radius had become much more larger than I am used to. The power steering does not seem to be impacted while going 15 mph or higher, it is only while applying brakes and slowing down and turning, right or left. I have been told by an auto shop that loss of power steering is a common problem for GM vehicles between 2009 - 2011 and that even a special coverage adjustment was issued, not a recall though. The special coverage was issued for cars up to 150,000 or 10 years after car was issued for service/sold. Ten years in my case was in February 2019. I called a GM dealer to ask for help and was told I'm out of luck because the 10 years had passed. I am the 2nd owner of this vehicle and purchased it used in December 2014. I never received letters or notice from GM of this special coverage. Furthermore, I have repeatedly taken my car in for service to this same dealership over the 5+ years of ownership and never once did the GM dealer notify me of the special coverage. At least 2 times, I took my car in for steering issues.

- Kent, WA, USA

problem #98

Apr 222019


  • 133,000 miles
Vehicle steering wheel becomes very tight/ difficult to turn at times while turning, parking & reversing.

- Buffalo, NY, USA

problem #97

Oct 082018


  • 75,000 miles
The power steering gives out when the car is travelling at slow speeds. It basically seizes up mid turn and needs an incredible amount of power to turn the wheel. This has been happening since about the 70,000 mile mark

- Little Silver, NJ, USA

problem #96

Jun 032018


  • 104,544 miles
I brought my vehicle last November of 2017 and for the last couple of months I have had a problem with my steering it locks up when trying to pull into a parking space or just simply turning a corner it takes a lot of strength to turn this wheel and also other driver's seem to think I'm holding traffic up because I can't turn the wheel also when backing up into traffic the wheel locks up it doesn't happen all the time but I almost hit another vehicle because the wheel locked up I'm afraid to drive the car on the highway for fear it may lock up going straight is fine only when turning backing up and no parallel parking can be done at all, I would not be able to get out at all.

- Cleveland, OH, USA

problem #95

Jan 102018


  • 121,000 miles
Some times in motion I lose my power stering.

- Brooksville, KY, USA

problem #94

Mar 312018


  • 102,000 miles
Power steering locks up or goes out while turning at slow speeds or when you apply the brakes. This happens on the highway, city streets, parking lots or in driveways. There is no warning or apparent reason for this to happen. When it started we had our mechanic take a look, and he stated everything looked good and power steering fluid levels were normal. He suggested he could look at the steering rack and pinion could be what is needed, since this is common on this model and year of vehicle. As time goes on it continues to worsen and is not safe to drive the vehicle with or without my family as passengers. The mechanic stated it was going to cost upwards of $1300 to repair, which we feel should be the cost of the manufacturer since this is a common problem!

- Bellevue, OH, USA

problem #93

Apr 092018


  • 87,000 miles
As I was driving the power steering was randomly going out for just a moment so I checked my power steering fluid and it was fine. The next time I drove it when I went to make a turn the power steering completely stopped working and I almost ran into another car. Very scary with 4 children in the car! took it to 2 mechanics that I trust and they were both shocked that the steering rack was loose. Both said that it was something they almost never see, it was not something I could have done to make that happen and they were shocked to see that it was a problem. Both told me to look into a recall for it since it was a major safety issue and problem that is not a normal wear and tear. I check my VIN number and there are no recalls but I do see on multiple message boards that this is a big problem for 2009 Buick Enclaves with 80,000 miles.

- Wexford, PA, USA

problem #92

Oct 172017


  • 106,000 miles
Power steering went out while driving down the road (city street) in my 2009 Buick Enclave. Took it to the shop, and they reported that I need to replace the rack and pinion and it is a common flaw in this type of vehicle.

- Cannelton, IN, USA

problem #91

Aug 152017


  • 130,000 miles
At slow speeds the power steering goes out. Steering is almost locked in place making it nearly impossible to steer.

- Burkburnett, TX, USA

problem #90

Aug 122017


  • 125,000 miles
When at low speeds, in a parking lot, the power steering goes out sometimes. When we are trying to park in a parking space, it is very difficult, because the power steering almost always fails. This is a serious safety concern to me. One of these days it is going to cause us to hit another vehicle or worse, a person. I have not took it to a shop. I have researched the issue and it seems to be a very common problem. My Enclave has 125,000 miles on it, we bought it a little over a year ago and has had this issue since we bought it.

- Santa Fe, TN, USA

problem #89

Jul 172017


  • 80,128 miles
The contact owns a 2009 Buick Enclave. While having an in-house manufacturer recall repair performed on the vehicle for the replacement of the power steering pump, the local dealer (walker automotive, 1616 macarthur drive, alexandria, la 71301) informed the contact that the steering rack and pinion failed and needed to be replaced. The contact was also informed that both failures had to be repaired at the same time. The vehicle was not repaired due to the expensive cost. The manufacturer was not notified of the failure. The recall details were not provided. The failure mileage was approximately 80,128.

- Pollock, LA, USA

problem #88

Nov 082016


  • 98,500 miles
Periodically after backing out of a parking spot and put in drive have extremely hard time turning the wheel to get car to turn. Example would be if you are in the car key on engine not running and you try to turn the wheel and it doesnt want to move. Very scary and dangerous.

- Muskegon, MI, USA

problem #87

Oct 072016


  • 90,000 miles
When turning the vehicle to the left at a low speed, the power steering stopped functioning. The steering gear box was replaced, and functionality improved slightly for about a month. Mileage at the time was about 90,000. After a month, the issue returned. In addition to the power steering failure when turning left at low speeds, the vehicle started making a grinding noise near the front left of the vehicle, and the vehicle engine would cut in and out intermittently. The vehicle was taken to an independent mechanic and the steering rack was found to be the issue. The mileage at the time of this issue was about 107,000. Between the 90,000 mile issue and 107,000 mile issue, the power steering would cut in and out unexpectedly, and almost caused several accidents. The vehicle has been taken to the dealership once, and an independent mechanic three times since the vehicle was purchased just two years prior. GM should recall the steering systems.

- Erlanger, KY, USA

problem #86

Jul 152016


  • 70,000 miles
We have a 2009 Buick Enclave with the faulty steering at low speed. The steering wheel appears to lock up or turn very hard. In parking lots it is almost impossible to turn by a small woman (almost hit someone walking). GM will not do anything on this car because it has a branded title, even though there is a special coverage of 10 years or 150000 miles and this 2009 has only 70000 or so. If this was a safety recall instead of a safety campaign they would have to fix it. Once again GM knows of a safety problem and will not do anything until people lose there life and they are forced to by others.

- Mitchell, SD, USA

problem #85

Jun 142016


  • 140,000 miles
The contact owns a 2009 Buick Enclave. While driving at low speeds, the power steering failed and it became difficult to turn the steering wheel. The vehicle was taken to an independent mechanic to be diagnosed and was informed that the power assist mechanism failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

- Oak Harbor, OH, USA

problem #84

Jan 262016


  • 51,187 miles
Car with 51,187 miles had to have steering gear replaced and flush and bleed system. Owner heard a whine in in the power steering when turning. At a cost of $1,193.76 + tax. Never heard of such a thing with that few miles on a vehicle.

- Post, TX, USA

problem #83

Apr 182016


  • 90,595 miles
Car lost power steering at low speed when making turns.

- Boise, ID, USA

problem #82

Mar 072016


  • 53,000 miles
When driving at very low speeds the steering binds and/or locks up causing the vehicle to stop turning. With extra applied strength the steering suddenly turns causing a severe jerk in the car's turning motion. There have been several near misses, telephone pole on 03/07/16, it happens very unexpectedly. Over the past weeks the problem has increased to happening at most every parking lot, slow turn in or red light/stop sign turn. Initially it was only happening when turning as the car was backing up but now it's a constant issue.

- Chelan, WA, USA

problem #81

Feb 042016


  • 124,180 miles
The contact owns a 2009 Buick Enclave. While driving 25 mph, the vehicle lost power steering and became difficult to turn. The vehicle was taken to an independent mechanic. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 124,180.

- Dover, DE, USA

problem #80

Jan 022016


  • miles
We have the 3.6L V6 engine, and the timing chain and gears need to be replaced at 89,000 miles - rendering the car unsafe to drive (this has been a known issue across multiple GM cars using this engine). In addition, the steering gear/rack and pinion assembly are faulty along with the power steering pump (also a known issue).

- Clarksville, MD, USA

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