10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
38,160 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Aug 032023

Enclave

  • miles
The contact owns a 2014 Buick Enclave. The contact stated that he had received an unknown recall notification regarding the Service Brakes; however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal and the vehicle skidded. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Philadelphia, PA, USA

problem #5

Jun 272021

Enclave

  • miles
The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick has not been inspected. No one will inspect it.

- Mckinney, TX, USA

problem #4

Dec 212020

Enclave

  • 55,000 miles
Steering stiffness & tightness at low speed or high speed. Steering wheel tighten's up to the point where it's almost impossible to turn the wheel. Extremely dangerous when driving 50-60 mph on the expressway. Just purchased the vehicle Dec 19th 2020. I noticed the problem within the first 2 days car dealer was contacted Dec 21st 2020 in regards to the problem. Car was diagnosed at the dealer & returned to me without any findings of the issue. Still there is stiffness that comes & goes. I'm extremely concerned about my safety and or others. This is a significant problem that needs attention asap. Please recall some could or myself could be injured or killed. Brakes make a crunchy clicking noise & the dealer stated that they couldn't duplicate the sound.

- Philadelphia, PA, USA

problem #3

Oct 152020

Enclave 6-cyl

  • 64,000 miles
THIS IS MY 2ND BUICK ENCLAVE. THE FIRST ONE WAS 2007 MODEL WHICH HAD A MAJOR FAILURE TO BRAKES- VACUUM ASSIST ETC. I WAS IN FLORIDA IN JANUARY 2014 WHEN THIS FAILURE OCCURRED. IT WAS FOUND BY CROWN BUICK IN ST. PETERSBURG, FL. DURING A ROUTINE OIL CHANGE. I PAID A SUBSTANTIAL AMOUNT OF MONEY APPROX. $1000 TO HAVE IT REPAIRED. I DID NOT FEEL SAFE AFTER THIS & TRADED IT IN FOR A NEW 2014 BUICK ENCLAVE WITH CROWN BUICK. NOW MY 2014 BUICK ENCLAVE WITH 64000+ MILES IS STARTING TO EXHIBIT THE SAME CHARACTERISTICS: MUSHY - EXTRA PRESSURE APPLIED TO BRAKES TO SLOW IT DOWN WHEN IN MOTION ON CITY STREET & PARTICULARLY ON THE HIGHWAY. I FEEL THE BUICK ENCLAVES SHOULD BE ADDED TO "RECALL LIST" ALONG WITH OTHER GM VEHICLES RECENTLY ADDED. [XXX] PHONE # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Sterling Heights, MI, USA

problem #2

Jun 142019

Enclave

  • 70,000 miles
See complete history below in pdf involves stabilitrak and traction control

- Cedar Park, TX, USA

problem #1

Dec 052016

Enclave

  • 39,958 miles
The contact owns a 2014 Buick Enclave. While driving 35 mph, the brakes made a loud squealing noise when the brake pedal was depressed. The vehicle was taken to be repaired. The front and back brakes and rotors were replaced. The manufacturer was made aware of the failure. The failure mileage was 39,958.

- Apple Valley, CA, USA