10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 15,375 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Melville, NY, USA
I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.
- Clark , MO, USA
Unknown
- Riverview, FL, USA
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Austin, TX, USA
The contact owned a 2017 Buick Enclave. The contact stated that while driving at approximately 20 MPH and then making a turn, a deer jumped out onto the road and after it was hit, the vehicle was sent into a marsh wetland. The contact stated that all the air bags failed to deploy and that the passenger side hit a tree and the driver side of the vehicle was partially in the pond. No warning lights had illuminated. There were no police on the scene, however, the fire department arrived and the contact was unsure if there was a report filed. There was no injury therefore no medical attention was required. After contacting the insurance company, the vehicle was towed and later deemed destroyed once an inspector was sent out. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
- Lincoln City, OR, USA
The car was rear ended while parked. The car is totaled. The car moved up several feet upon impact in park and hit the trailer that was parked in front of it. The airbags did not deploy and the screen showed an error message following the accident that said "service airbags". there was no prior notification of this sort previous to the accident. This airbag issue should have been alerted before the accident took place.
- Cincinnati, OH, USA
The contact owns a 2017 Buick Enclave. While driving 25 mph and making a left turn, another vehicle pulled out and crashed into the contact's vehicle. The air bags failed to deploy and the driver's side seat belt failed to lock. The contact sustained head injuries that required medical attention. No injuries were reported in the other vehicle. A police report was filed. The vehicle was towed to an auto body repair shop where it was awaiting diagnosis. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Updated 05/30/17
- Wheeling, IL, USA
- Downers Grove, IL, USA