10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
88,662 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Apr 082019

LaCrosse

  • 99,000 miles
The contact owns a 2009 Buick Lacrosse. When the contact started the vehicle, the check engine and service trac system warning indicators illuminated. Also, the vehicle would not exceed 15 to 20 mph when the accelerator pedal was depressed. The contact took the vehicle to an independent mechanic where the accelerator pedal was replaced, but the failure recurred. The dealer was not contacted. The manufacturer was made aware of the failure and started an investigation. The manufacturer informed the contact to call NHTSA to file a complaint. The failure mileage was 99,000.

- Annapolis, MD, USA

problem #3

Jan 252018

LaCrosse

  • 92,648 miles
The contact owns a 2009 Buick Lacrosse. While driving approximately 40 mph, the throttle began to fail. There were no warning indicators illuminated before or after the failure. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,648.

- Whiteville, TN, USA

problem #2

Nov 052015

LaCrosse

  • 110,000 miles
ABS stability tracking lights come on, car dies no power steering or brakes seems like a safety issue driving a car that is still moving with no steering or brakes. In the past the fuse box under the hood caught on fire and my electric seats would not shut off and burnt out.

- Waterford, MI, USA

problem #1

May 012014

LaCrosse

  • 53,000 miles
The contact owns a 2009 Buick Lacrosse. The contact stated that the headlights failed and the check engine warning light illuminated. In addition, the instrument panel failed to illuminate. The failures recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

- Evergreen, AL, USA